2/10 - ๋๋ฌด ๋ณ๋ก์์
Jam
2025๋
7์ 31์ผ
๋ณ๋ก์์: ์ฒญ๊ฒฐ ์ํ, ์ง์ ๋ฐ ์๋น์ค, ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค
I reserved a room on 7/13 through Expedia checked in the hotel with management showing my reservation online confirmed, after showing my id several times as well. The property manager pretended that he didn't see the reservation. I requested an upgrade on the bed size and was told the amount would be 80.00 for the stay. I stated to the male front desk that I already reserved my stay through Expedia showing my reservation and ask since he was asking for cash payment would I be charged on my card the management stated no I could pay in cash and will not be charged double. I paid the front desk 80.00 in cash management deliberately didn't give me a cash receipt for cash payment, and I was also charged on my card for the amount of the reservation which was paid for in the amount of 86.03. I tried several attempts to contact management even going back to location in request of cash receipt for stay on 7/13 check out 7/14 around 1:00 - 1:30 p.m. no resolution no response.
Jam
2025๋
7์์ 1๋ฐ ์๋ฐํจ