리셉션

오비츠 인 여행 후기

2 out of 5
오비츠 인
537 Riverside Avenue, Somerset, MA

이용 후기

6.2
평점 10 - 훌륭해요. 232개 이용 후기 중 56개" "
평점 8 - 좋아요. 232개 이용 후기 중 48개" "
평점 6 - 괜찮아요. 232개 이용 후기 중 41개" "
평점 4 - 별로예요. 232개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 232개 이용 후기 중 50개" "

6.4/10

청결 상태

7.0/10

직원 및 서비스

5.2/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

8/10 - 좋아요

Eliza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean, neat, and comfortable. I would be happy to stay again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

CARLOS

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스
Nice people!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One night stay to attend an event at the Narrows Center. The room was clean and bed comfortable. No extras, but I did not need them. A USB charging port would have been great; I forgot one and my phone died overnight. Staff was friendly and helpful. I would stay here again.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Enessa

It was nice
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet was old, the seat slid, and it was low. Peeling and moldy caulking around the tub. LOW water pressure. Moisture constant in bathroom; had to leave fan and light on 24/7. Noisy fan. Small, cheap bath towels and only one wash cloth and hand towels. Did appreciate that were no carpets and generally the room was clean. The owners were very kind and friendly and helpful. Some fresh paint, brighter colors and upgrades in bathrooms and painting the walls will make it more inviting. I would say 1 star is a more accurate rating.
2023년 8월에 4박 숙박함

6/10 - 괜찮아요

Peter

연인과의 여행
Niether bad or good. Just adequate.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Manon

2023년 7월에 1박 숙박함

4/10 - 별로예요

Stephen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible experience. Bathroom was awful. Shower was so dirty we didn't use it. Waste of money at $190. I asked for partial credit and woman yelled at me. Avoid!
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 24일
Dear Stephen,We apologize for the terrible experience you had during your stay. It's disheartening to hear about the state of the bathroom and shower, as providing a clean and comfortable environment is important to us. We understand your frustration, and we're sorry for any inconvenience caused. We apologize for the negative interaction with our staff. We strive for excellent customer service, and we'll address these concerns with our team to prevent similar situations in the future. Your feedback is valuable to us, and we appreciate your stay with us. We hope you'll consider giving us another chance in the future to provide you with a better experience. Thank you for your understanding.Sincerely, Hotel Manager

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 직원 및 서비스
Bed comfortable. Bathroom need deep clean or upgrade
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 21일
Dear Mark,Thank you for your review. We're glad to hear that you found the bed comfortable. We apologize for the inconvenience with the bathroom and will make sure to address the issue with our housekeeping department. Thank you for bringing this to our attention.Sincerely, Hotel Manager

4/10 - 별로예요

Curtis

좋아요: 직원 및 서비스
별로예요: 청결 상태
Only thing missing was hookers
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 6일
Dear Curtis,Sorry, but it would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving those. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you againSincerely, Hotel Manager

4/10 - 별로예요

Rosemary

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We actually couldn’t stay there, it was in a bad section of town, it was old and beat up with no amenities and it was the same price as a nicer hotel.
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 14일
Dear Rosemary,We apologize for the inconvenience and disappointment you experienced with our hotel. We understand that the location and condition of the property did not meet your expectations. Your feedback is valuable to us, and we will take it into consideration as we work to improve our offerings. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we were unable to meet your needs on this occasion. We appreciate your honesty and will use your comments to address areas for improvement. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Meghann

Ok
답변 제공: Hotel Manager 님, 2023년 6월 14일
Dear Meghann,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Ya

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charged me a damage fee before I even left the hotel and when I told them they hung up the phone
2023년 4월에 1박 숙박함

8/10 - 좋아요

Robin

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Richardson

좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Courtney

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting room, wouldn’t give us another room or money back!! Horrible service!!!
2023년 2월에 1박 숙박함

8/10 - 좋아요

Melissa

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Nicole

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good place to stay in
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Talia

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was not what I expected at all everything was terrible
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Evandro

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Christine

별로예요: 편의 시설/서비스

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태, 직원 및 서비스
Clean room, great heat, clean and comfortable bed. Great location.

8/10 - 좋아요

Caleb

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the price but there was no free toothpaste.
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dump
Bad service Rude host at check in Dirty People were being loud and partying all night and morning and complained and was told by the host to leave if I don't like it and was yelled at Worst place I've been in my life
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Daryl

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Experience Hotel Hell
I first arrived to the location looked nothing like the pictures it wasn’t even a hotel it was a motel. I went to enter the lobby at 2:30pm and the door was locked so I rang the bell no one answered. I waited outside and finally started calling the front desk it went to voicemail 4 times on the 5th call a man answered by asking what I wanted. I explained I was there to check in after about a minute of me explaining he said he was busy and would let me in once he got back to the office. I waited about another 5 minutes and finally was let in. Then he had a hard time finding my reservation finally he found it. I then went to my room the first outside flight of stairs were closed so had to walk to the other side of the parking lot to find stairs that were open. Once I was in my room I found that the bathroom had not been cleaned and human hair was still all over the tub. I had traveled 7 hours that day because I had a lecture at Roger Williams University that I had to give. So I stayed about two hours and decided I could not stay in this so called hotel any longer. I packed my belongings and left. I ended up driving back home 7 hours that night. I would like a full refund back from this location or Hotels.com or I will not be using it again. Thanks Daryl Marston
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Harold

2022년 10월에 1박 숙박함

4/10 - 별로예요

Leonora

연인과의 여행
별로예요: 청결 상태
No la recomendaría
2022년 10월에 1박 숙박함

8/10 - 좋아요

Kristy

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wouldn’t stay again
Rooms did not look like the pictures online . Our rooms smelled disgusting to the point we went out and bought air freshener . The showers are gross and full of mold
2022년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable but some downsides
Room was good and comfortable, mostly clean but there was hair in the tub when we got there. The front desk man was pretty unprofessional asking me where I lived and saying that i didn’t look like my ID photo… Other than that it was totally fine!
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Ryan

별로예요: 청결 상태, 객실의 편안함
2022년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
No issues at all. I would definitely stay there again.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Thomas

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel said it had a pool online, we got there and it was filled in and a "garden" was out there, anyway i probably wouldn't have swam in their pool since they appeared to have no cleaning staff. First room we got was littered with bottles of Liquor and drug paraphernalia, second room was a little nicer but out key never worked for our door the entire stay.
2022년 8월에 3박 숙박함

6/10 - 괜찮아요

Benoit

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Timothy

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Treasure

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was great and the staff was absolutely amazing. Very helpful and great view of the water.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Donald

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay away!
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 편의 시설/서비스
2022년 7월에 2박 숙박함

4/10 - 별로예요

brian

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Was disappointed. Beds not very comfortable. Air-conditioning didn't work. All the doors made noise when opening. The floor was squeaky .
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Kevin 님, fallriver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was some renovations that still needed to be done as owner stated to me but was a good overall stay
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Timothy 님, Collierville

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gross! 2 attempts to get a room that did not have sewage backed up in the bathtub. Washcloths and towels were stained. Toilet seat was broken off of toilet. Remote did not work. Nowhere to set your suitcase down to unpack. Stairs unserviceable with crime scene tape blocking it’s use (looks like more effort was put into putting the tape up than normal human upkeep to the establishment/rooms). I’ve stayed in tents on deployments halfway around the world cleaner and in better repair than this hole.
2022년 7월에 2박 숙박함

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flight was delayed by a day. There was no problem staying the extra night.
2022년 6월에 4박 숙박함

2/10 - 너무 별로예요

Phillip

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Courtney

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people in the next room were blasting music til 7:30 am that was so loud it was vibrating my walls and bed. The room smelled like aftershave so badly it burned my throat and gave me a headache. Horrible experience
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Maria

2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Nicole

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They floors were sticky in the room, the bathroom was obviously dirty, I was afraid to put anything down it was so gross. I felt unsafe physically and unsanitary. We left and got another hotel
2022년 5월에 1박 숙박함

4/10 - 별로예요

Anna

좋아요: 직원 및 서비스
별로예요: 청결 상태
2022년 3월에 1박 숙박함

8/10 - 좋아요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2021년 11월에 5박 숙박함

8/10 - 좋아요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet
2021년 11월에 1박 숙박함