“Substandard experience for price - since they have a near "monopoly". Rooms are sold only in 6 or 12 hour blocks (no 9 hours) which is customer-unfriendly upsell.
Be aware that when you book the room with a window (as pictured on Expedia) - you may not get one despite the higher pricing. They are not able to manage their inventory to guarantee what you see is what you get. Staff was not helpful (they suggest asking for a window preference when booking). I got a windowless room that is not...
“Substandard experience for price - since they have a near "monopoly". Rooms are sold only in 6 or 12 hour blocks (no 9 hours) which is customer-unfriendly upsell.
Be aware that when you book the room with a window (as pictured on Expedia) - you may not get one despite the higher pricing. They are not able to manage their inventory to guarantee what you see is what you get. Staff was not helpful (they suggest asking for a window preference when booking). I got a windowless room that is not...
Rajiv