주니어 스위트, 킹사이즈침대 1개, 금연 | 저자극성 침구, 객실 내 금고, 책상, 방음 설비

더블 트리 바이 힐튼 런던 - 그리니치 여행 후기

4 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 552개" "
평점 8 - 좋아요. 1004개 이용 후기 중 315개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 68개" "
평점 4 - 별로예요. 1004개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 31개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

DONG PILL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
잘 지내다 갑니다
시설이 깔끔하고 직원들이 친절합니다. 방문한 시기가 겨울이라 그런것도 있겠지만, 처음 들어갔을땐 추웠습니다. 그래도 난방 틀어두고 나갔다 오면 따뜻해집니다. 역쪽에 the drip 이라는 커피숍 있는데 맛있습니다. 가보세요ㅋㅋ
2023년 1월에 3박 숙박함
답변 제공: Imran Shaikh 님, 2023년 1월 18일
Dear Guest,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Juergen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal sehr freundlich und hilfsbereit. Frühstück umfangreich und gut in ruhiger Atmosphäre. Zimmer sauber und ordentlich.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cannot fault this hotel. Staff were great. Very clean. Would recommend highly
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Knowledge

2024년 2월에 1박 숙박함

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant, clean, lovely staff
2024년 2월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 2월 22일
Dear Michael,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Steviejo

2024년 2월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2024년 2월 6일
Dear Steviejo,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Zubaidah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 15일
Dear Zubaidah,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

richard

2024년 1월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 31일
Dear Richard,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

John

연인과의 여행
It was OK for the price, but the room was small, it had a very small window which was above head height, so couldn’t see out. Very difficult to walk around the bed. Breakfast was good
2024년 1월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 9일
Dear John,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Debra

2024년 1월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 9일
Dear Debra,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

Mustafa 님, Huissen

별로예요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 9일
Dear Mustafa,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

4/10 - 별로예요

MAMTA

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
First of all the mirror in the bathroom fell on my husbands hand. When we notify the front desk no one enquired about his hand because he did tell front desk that it fell on his hand and that iy was hurting. During check out the manager asked how his hand was. At that point it was still hurting. But they didnt offer any discounts or anything else. Second they didnt have any microwave on the property for guest to use. When i asked the fully operating bar/ restaurant for a fork they said they didnt have any available. Which was very strange. Not happy with service at all.
2023년 12월에 5박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 9일
Dear Mamta,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Rest assured, your comments have been taken into serious consideration and will be addressed accordingly.We look forward to having the opportunity to welcome you back.Sincerely,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

zhang

2023년 12월에 5박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 27일
Dear Zhang,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Mandy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 19일
Dear Mandy,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Georgina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 19일
Dear Georgina,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

BASTIAAN 님, ROSMALEN

Very noisy (if other room doors close it shakes the walls) ground floor (room #47 is probably one of the worst because of other local sounds as well, such as the work space below). Shower door can only open & close when bathroom door is closed (too tiny set up). Hand towel hangs against bottom loo seat when it’s up. Water wash basin did not flow (clogged pipes). Filthy spots on one of the room chairs. The GBP. 50,— deposit can only be paid by credit card, so, I guess one would not be able to stay in this hotel if one decides to not bring credit card and take cash only…
2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 19일
Dear Bastiaan,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Rest assured, your comments have been taken into serious consideration and will be addressed accordingly.While we realize that we cannot undo the experiences that you had on your visit, I do hope that you will provide us another chance by visiting again.Sincerely,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

?? 님, Glasgow

2023년 12월에 3박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 4일
Dear Guest,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

2/10 - 너무 별로예요

Mark

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The communal parts of the hotel were very nice, clean and tidy. Staff very pleasant and helpful. Outstanding breakfast. The room was appalling, small cluttered with unnecessary furniture. The decoration was tired, old and worn. Bathroom was old, dirty, mouldy with a cracked sink and generally unpleasant. I booked an executive room on the 8th floor, only one lift was working and that only went to the 7th floor!! How can you have only one lift in a hotel this size, very poor show Hilton!!
2023년 12월에 1박 숙박함
답변 제공: DoubleTree by Hilton London Greenwich Team 님, 2023년 12월 15일
Dear Mark, Thank you for your recent review. We're delighted you enjoyed our communal areas, friendly staff, and the breakfast during your stay.We're truly sorry that your room didn't meet expectations and for the inconvenience caused by the lift situation. Your comments have been taken seriously, and we're actively addressing these issues to ensure a better experience for our guests in the future.We appreciate your feedback, and we hope to have the chance to welcome you back for an improved stay.

10/10 - 훌륭해요

Khadiijo Leila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Khadiijo,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay here. Walking distance to Greenwich and the river area. Friendly staff. Safe parking. Room was small but clean and had everything we need. Will stay here again.
2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Robin,We would like to express our deepest gratitude for choosing DoubleTree by Hilton London Greenwich. It was a pleasure to welcome you as our valued guest. Providing the best experience for our guests has always been our priority and on behalf of the team, I would like to thank you for taking the time to share your honest feedback with us. We appreciate your comment about our services and team members, and we look forward to welcoming you back to DoubleTree by Hilton London Greenwich.Best Regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Jayne

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Jayne,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Dominic,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Christine S

2023년 12월에 3박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Christine,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

Ryan

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 27일
Dear Ryan,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.We look forward to having the opportunity to welcome you back.Sincerely,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Patricia

2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Patricia,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Tord

2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Tord,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Kelvin

2023년 11월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 20일
Dear Kelvin,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

TRACY

출장 여행
Not in Greenwich - beware tourists
Not in Greenwich so please check where it is on the map. Overpriced for what it is. Poor quality materials and upgrade but clean and staff courteous.
2023년 11월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Tracy,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Rest assured, your comments have been taken into serious consideration and will be addressed accordingly.Sincerely,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Edna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Edna,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Frankie

2023년 11월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Frankie,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

2/10 - 너무 별로예요

Mark

2023년 11월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Mark,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Please share with us your experience with us in detail, as it will allow us to identify any overlooked aspect for guests comfort.Sincerely,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Really great stay! Lovely hotel and amazing staff, really considerate and professional!
2023년 11월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear J,We would like to express our deepest gratitude for choosing DoubleTree by Hilton London Greenwich. It was a pleasure to welcome you as our valued guest. Providing the best experience for our guests has always been our priority and on behalf of the team, I would like to thank you for taking the time to share your honest feedback with us. We appreciate your comment about our services and team members, and we look forward to welcoming you back to DoubleTree by Hilton London Greenwich.Best Regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

abayomi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The premises is very good and quiet
2023년 11월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Abayomi,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

June

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear June,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

leon

2023년 11월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Leon,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely hotel, only one thing disappointing was the breakfast, bread was frozen in the middle, bacon not nice but overall very comfortable stay
2023년 11월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dera Kelly,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Rest assured, your comments have been taken into serious consideration and will be addressed accordingly.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear William,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

KEITH

2023년 11월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Keith,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Adegoke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the standard in the room and the ambience. Also close to Tesco express and shops around
2023년 11월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Adegoke,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Jayne

2023년 10월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Jayne,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Hongqi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
一切都很好,非常不错
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Hongpi,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Heena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hospitality by reception staff was lovely, especially Wasim at the front desk who offered us warm cookies. Room was exceptionally clean and nice amenities. Overall, a great experience.
2023년 10월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Heena,We would like to express our deepest gratitude for choosing DoubleTree by Hilton London Greenwich. It was a pleasure to welcome you as our valued guest. Providing the best experience for our guests has always been our priority and on behalf of the team, I would like to thank you for taking the time to share your honest feedback with us. We appreciate your comment about our services and team members, and we look forward to welcoming you back to DoubleTree by Hilton London Greenwich.Best Regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

tim

2023년 10월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Tim,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

Mariela

별로예요: 청결 상태
Did not seem like it was a 4 star hotel overall. More like 2 or 3 star.
2023년 10월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Mariela,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Rest assured, your comments have been taken into serious consideration and will be addressed accordingly.Sincerely,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Alexander

2023년 10월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Alexander,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Genevieve

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great views from top floor! Couldn’t check in early after an international flight but staff did their best to solve that issue as soon as they could.
2023년 10월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Genevieve,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Amy

2023년 10월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Amy,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Prayer

2023년 10월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Prayer,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunate that there was no space left to park my car and I had to pay another hotel £30 to park overnight
2023년 10월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Sandra,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.For any of your future reservations with us, kindly contact us directly over phone or email to reserve car park for your stays, since we have limited car parking space facility.Kind regards,Imran ShaikhGuest Relations Manager

2/10 - 너무 별로예요

Carsten

2023년 10월에 4박 숙박함
답변 제공: Imran Shaikh 님, 2023년 11월 14일
Dear Carsten,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Sincerely,Imran ShaikhGuest Relations Manager