Southern California, United States of America hotel rooms at the Hilton Hotels

"Gym was good."

"Clean room, close to LAX, cheap."

"Friendly staff, park shuttle, easy parking, and spacious room"

"We had such a great stay at the Sheraton Universal! The location is unbeatable—just minutes from Universal Studios, which made everything so convenient, especially with kids. The hotel itself is clean, modern, and very welcoming. The beds were super comfortable, and we all slept really well after long park days. The staff really stood out—everyone we interacted with was friendly, helpful, and quick to respond to anything we needed. Check-in was smooth, and the overall vibe of the hotel felt relaxed but still upscale. A couple small things worth mentioning: I do wish there were more drawers or storage space for clothes, especially for families staying multiple nights. Also, we had a noisy neighbor one night, but security handled it quickly and it was quiet right after, which we really appreciated. Overall, we had an amazing experience and would definitely stay here again. Highly recommend for anyone visiting Universal Studios."

"Great staff, Great people and a wonderful atmosphere. Was a bit underwhelmed by the lovers package but outside of that just a great experience and would definitely stay here again. Location is awesome and the room upgrades are definitely recommended. The suite was great!"

"This is 44 acres resort, big and have tropical vibe, beautiful ponds, birds , fishes and turtles.. You are paying just for enjoying these amenities. Tennis court and miniature golf course are overrated. You do not have time to do these if you are doing sight seeing in San Diego. If you want to do any water activities around the bay, you have to pay for it. This is not inclusive of staying in that resort. be ware of it. Staffs are Ok. I did not get consistent service from them, some are cordial, some willing to do above and beyond. I, as customer has to initiate the greetings , then they greet it back to me. It has to be other way round. I am expecting "consistency" in this big resort. You are in the Hospitality business and I expect hospitability in every interaction with the staff. I rated your service as good but not outstanding. The resort need to work on giving the outstanding and memorable services."

"Staff and hotel was perfect"

"The staffs members are very nice and professional. The hotel is very clean, nice view of the city, but in my room the bed it was very hard. "

"Property was walking distance to Disneyland and very convenient. I was not able to store my luggage though after my checkout … they wanted me to pay an extra night…"