Southern California, United States of America hotel rooms at the Omni

"Run down hotel. Carpets were gross. Bathroom is super small. It didn't feel clean. The photos of the hotel on this website are deceiving. We will never stay there again. Customer service at the front desk was wonderful. Michelle helped us check in and she was so friendly and super helpful. "

"Feels like you are walking thru a trailer park with a nice view of the water. Not impressed. Place is run down but was once nice. Rooms need to be upgraded. Bed very uncomfortable… Food was overpriced. The best part of this experience was the waiter at Tidal. Escobar.. he was fantastic! "

"Nice property, but a couple of things that could help, calling and talking to someone is sometimes impossible, i left a jacket on a Sonesta airport shuttle , just getting a reply to a email seemed a monumental task, with no reply if they could or could not find it. The description of where the shuttles pick people up could be much better, even a simple picture of a typical location would help."

"Overall it was really good. We walked to/from Disneyland, and it wasn't bad at all. The room was fine. We had a refrigerator and coffee pot, which was great. The room felt a little stripped-down, though. I had to chase down a hair dryer but luckily found a nice housekeeper who helped me, since the front desk couldn't.. They didn't automatically have them in the rooms, which I found weird. It was a great deal, though, and good location."

"Good "

"Relatively expensive breakfast. Room was clean enough. Staff helpful, location great. "

"The hotel was close to the airport making it so convenient to catch my flight. Staff was very friendly and helpful. Good restaurant downstairs."

"Breakfast staff was extremely helpful especially Lucy team."

"I enjoyed my stay at the Freehand. The staff was super friendly and helpful, and the location is perfect. The prices can't be beat, so this will be my only choice when visiting DTLA."