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"Shower floor was so slippery that we had to hang onto shower door handle, several bedside outlets didn’t work, which were needed for CPAP, and the light switch at the entrance to our room didn’t turn on lights, forcing us to walk around in the dark until we found other switches. When we talked to the manager, she was rude, passive aggressive, and blamed us for not reporting it at 1AM, when she could have given us a different room, which was not a useful solution. "

"Pricey breakfast buffet ($26per), but expected for location & selection. Wasted water in the morning until hot. Airport shuttle drops off/pickup directly in front of hotel. Easy walking distance to stadiums."

"Love this hotel chain! Having 24 hour access to such an amazing art collection makes an insomniac like myself heart’s sing. Will definitely stay here the next time we are Cincinnati. "

"Great stay and perfect for families "

"Staff was great. Location great. But I got bed bugs during my 1 night stay. "

"Clean room lots of space "

"Great spot"

"Arrived around 2pm attempted to check in and no rooms were available, which is understandable. The they assured rooms are guaranteed to be ready by 4pm. I arrive back at 8pm after the Reds game and my room still wasn't ready and to come back in 10 mins. Once I come back still not ready due to the Manager needs to do the room inspection. I eventually get to check in at 9pm which is unacceptable"

"great room"