Find hotels in Springs, NY from ₩185,686

"The room was too cold and heat not enough to warm it up"

"I took my husband for a relaxing weekend for his birthday at Gurneys Resort. We had an ocean front room with a beautiful view! The room and resort was beautiful and clean. We hung out at GiGis bar a lot and the bar tenders were great! Super friendly and helpful! I loved our stay however I was truly disappointed to get a call on our check In day to tell us the indoor pool could not be used. That was literally what we wanted to do for the weekend was relax at the pool and eat and drink. I booked the trips weeks prior so to get a call the day of saying we can’t use to pool during our stay was truly disappointing. They waived the resort fee for the inconvenience, otherwise the weekend was great. "

"Great place! Nice room. Friendly staff "

"A beautiful property and everyone was friendly "

"Yes"

"Room was beautiful and everyone who worked there was very nice. We’d love to go back! "

"Staff was over the top helpful, nice!!!! If you needed help or anything they were right on it for you Thank you do very much for making a sad trip for a loved ones memorial into something grateful!!"

"Their spa service which was advertised on their hotel website was closed. The rooms had no closet, no security lockbox to hide your valuables. The fridge was a tiny flimsy plastic box that could fit four beers - I’ve never seen anything like it. No complementary water bottles were provided. Their “beverage station” was just coffee - there were no tea options. Towel service was provided by a man in bubble jacket - although nice - handing me over a huge set of towels with his bare naked hands - no gloves - it was just an unsanitary situation. I paid for a room with a view of the ocean and you just get a slither of a view of the ocean due to a huge sand dune blocking your view. There is no real ocean view. Because the room wasn’t so big and there’s no closet, the cushions for the balcony chairs were stowed away in the corner of the room- taking up a good amount of real estate. The room was newly renovated and clean. The shower was nice. The toilet paper holder was flimsy, so the toilet paper kept falling onto the floor. There was no ice machine, but there would be no place to put the ice or save the ice anyway because the fridge was so small. ThaThere parking lot is paved with rocks - so we couldn’t even park in them because there was snow and you could get stuck in it. The overall experience I would describe as half-assed. You can tell nothing was well thought out. I wouldn’t come back here again."

"Always such a pleasure at the Manor. "