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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Travelers wake up refreshed at this Chicago West hotel where a 24-hour gym awaits for an energizing workout before starting the day's adventures

Choose dates to view prices

Holiday Inn Express & Suites Chicago West - St Charles offers modern comfort with practical amenities. Guests enjoy self-serve breakfast, a 24-hour gym, and an indoor pool. Attentive staff and complimentary newspapers have earned praise from previous visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩170,730
₩191,183 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi
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About the neighborhood

St. Charles is home to Holiday Inn Express & Suites Chicago West - St Charles by IHG. Blackwell Forest Preserve and Pottawatomie Park reflect the area's natural beauty and area attractions include American Science & Surplus Store and Kane County Fairgrounds. C'est La Vie and Otter Cove Aquatic Park are also worth visiting. Spend some time exploring the area's activities, including golfing and cross-country skiing. Visit our St. Charles travel guide
Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall
    6 min walk - 0.6 km
  • Dupage Expo Center
    18 min walk - 1.5 km
  • Dellora A. Norris Cultural Arts Center
    4 min drive - 2.5 km
  • Arcada Theater
    6 min drive - 4.3 km
  • Schaumburg Convention Center
    36 min drive - 44.7 km

Getting around

  • West Chicago Station
    10 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    54 min drive

Restaurants

  • Chick-Fil-A
    2 min walk
  • Portillo's
    10 min walk
  • McDonald's
    10 min walk
  • Taco Bell
    20 min walk
  • Starbucks
    5 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Property highlights
Take advantage of free self-serve breakfast, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express & Suites Chicago West - St Charles by IHG. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a front-desk safe
  • Free newspapers, a vending machine, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 83 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • 37-inch LCD TVs with cable channels
  • Refrigerators, microwaves, and daily housekeeping

Similar properties

Exterior
Hampton Inn & Suites Chicago/St. Charles
St. Charles
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,001 reviews
The price is ₩146,139
₩163,646 total
includes taxes & fees
May 25 - May 26
Hampton Inn & Suites Chicago/St. Charles
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago West - St Charles by IHG on May 24, 2026 start from ₩170,730, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Chicago West - St Charles by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Chicago West - St Charles by IHG located?

Situated in St. Charles, this hotel is within 1 mi (2 km) of Charlestowne Mall and Dupage Expo Center. St. Charles Heritage Center and Camp Kane and Arcada Theater are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 376 out of 644 reviews
Rating 8 - Good. 153 out of 644 reviews
Rating 6 - Okay. 65 out of 644 reviews
Rating 4 - Poor. 32 out of 644 reviews
Rating 2 - Terrible. 18 out of 644 reviews

Reviews

Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Geneva and St Charles for shopping. Breakfast was plentiful and fresh. A lot to choose from with different options daily.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharika

Liked: Cleanliness, amenities, property conditions & facilities
clean loved it
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fantastic from beginning to end. The front desk was very helpful and efficient. The room was clean and spacious. The gym had the right equipment for us to keep our routine. Breakfast had a great selection of healthy foods. Highly recommend this hotel to anyone for any occasion.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Great staff, friendly and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room… one of the Best Free Breakfast I have had at a hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kayra

Liked: Amenities
Very kind staff and quick check in service.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Nicole

Liked: Staff & service, amenities
Disliked: Cleanliness
The room wa still dirty. Fake nails on the floor, hair from last people who stayed in the room on bathroom floor. Not cleaned well.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the olive garden right there
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Beds were comfortable. Breakfast was great.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and location.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Great Hotel and Location!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean; friendly staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodations were excellent, Location to nearby shopping was good.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Julie

Liked: Staff & service, amenities, property conditions & facilities
Liked the breakfast choices. Friendly staff etc. price for room too high for what was there
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blockhead outtungs

Stayed here several time for Blockhead outings. Very clean and reasonable and close to a lot of restaurants and shopping.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carol

Liked: Property conditions & facilities
Excellent breakfast. Friendly staff. Clean room and quiet.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for local event - staff was super friendly and helpful, easy check in, comfortable room, and terrific free breakfast! Great value, very happy with stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff & rooms
Stayed 2 nights in May 2024
Verified

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location clean and up to date rooms
Stayed 1 night in Dec 2023
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities
Staff was nice. Breakfast was good. Location is good
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff and centrally located :)
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel. Clean, quiet and the beds were very comfortable. Lots of shopping near by.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because it was convenient to a meeting that I had nearby. My room was clean and the bed was very comfortable. The Breakfast offerings good. If I am in the area again I would stay here.
Stayed 1 night in Jun 2025