표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 637개 이용 후기 중 419개" "
10 - 훌륭해요
419
평점 8 - 좋아요. 637개 이용 후기 중 142개" "
8 - 좋아요
142
평점 6 - 괜찮아요. 637개 이용 후기 중 42개" "
6 - 괜찮아요
42
평점 4 - 별로예요. 637개 이용 후기 중 21개" "
4 - 별로예요
21
평점 2 - 너무 별로예요. 637개 이용 후기 중 13개" "
2 - 너무 별로예요
13
9.4/10
청결 상태
9.2/10
직원 및 서비스
8.6/10
편의 시설/서비스
9.0/10
숙박 시설 상태 및 시설
9.0/10
친환경
이용 후기
10/10 - 훌륭해요
Alon
가족 여행
2024년 5월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is clean. The bed is comfortable. The view is gorgeous. Lots of privacy super quiet. The breakfast was good. Highly recommended.
Alon
2024년 5월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 5월 13일
We appreciate you taking the time to leave us with such a wonderful review. The calm and serenity that can be found on property is hard to match. We hope to have you back with us again the next time you need a peaceful escape to the Napa Valley.
10/10 - 훌륭해요
Lorraine 님, Merced
가족 여행
2024년 5월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
SO love staying here!!
Lorraine
2024년 5월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 5월 10일
Thank you for taking the time to provide our team with such a wonderful rating. We are thrilled to see you had a wonderful stay with us. Hopefully we can have you back again soon for another wonderful wine country experience.
8/10 - 좋아요
Kris
단체 여행
2024년 5월 3일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed.
Kris
2024년 4월에 3박 숙박함
답변 제공: Justin - General Manager 님, 2024년 5월 3일
Thank you for taking the time to leave our team a positive review. We are glad to hear that you enjoyed your stay. We hope to welcome you back to stay with us again soon.
10/10 - 훌륭해요
sarahi
연인과의 여행
2024년 5월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the amenities the property offered. Pool, Jacuzzi, walked along the nature and nearby vineyards. Very peaceful and clean. Morning breakfast was simple and tasteful.
sarahi
2024년 4월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 5월 2일
Thank you for taking the time to leave such a wonderful review. You captured wonderfully what to expect when they stay with us. We hope to have you back with us again soon.
10/10 - 훌륭해요
Teresa
단체 여행, 연인과의 여행
2024년 4월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is serene and tranquil. The grounds and landscaping are impeccably cared for. The view from our room was breathtakingly beautiful. We will most certainly share with family and friends!
Teresa
2024년 4월에 3박 숙박함
답변 제공: Justin - General Manager 님, 2024년 4월 29일
We are thrilled to hear you had such a wonderful experience during your stay with us. Our team is grateful that you took the time to leave a review. You could not have picked a better time to visit the Napa Valley. We hope to welcome you back again soon.
8/10 - 좋아요
Gavin 님, Groton
2024년 4월 8일
Gavin
2024년 4월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 4월 29일
Thank you for taking the time to rate our property. We are happy to see you enjoyed your stay. Our team looks forward to welcoming you back during your next trip to the Napa Valley.
10/10 - 훌륭해요
Cassandra
2024년 3월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cassandra
2024년 2월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 4월 1일
We are thrilled to see you had an excellent stay with us. Our team looks forward to welcoming you back with us again soon.
8/10 - 좋아요
Bianka
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스
Bianka
2024년 3월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 3월 25일
We are glad to see you had a nice stay with us. Our team hopes to welcome you back during your next trip to the Napa Valley.
8/10 - 좋아요
Jacquie
연인과의 여행
2024년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Site enchanteur
Jacquie
2024년 3월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 3월 19일
Thank you for taking the time to leave us with a positive review. We are thrilled to see that you enjoyed your stay.
6/10 - 괜찮아요
Kinjal
2024년 3월 11일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Kinjal
2024년 3월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 3월 12일
Thank you for taking the time to leave us with a review of your recent stay. If you have any additional feedback, we would love to hear from you.
10/10 - 훌륭해요
jeff
2024년 2월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
jeff
2024년 2월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 3월 1일
Thank you for leaving our team such a wonderful rating. We look forward to welcoming you back on your next trip to the Napa Valley.
10/10 - 훌륭해요
agnes
단체 여행
2024년 2월 27일
Perfect location
agnes
2024년 2월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 2월 27일
Thank you for rating our property. We are excited to know that you have an excellent stay with us. Our team looks forward to welcoming you back with us again soon.
6/10 - 괜찮아요
Arno 님, Spangenberg
연인과의 여행
2024년 2월 22일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Für diese Zimmerpreise sollte es mehr Service geben.
Nicht einmal die Bereitschaft auf Wunsch eine Eierspeise zu erhalten, ist wie wir meinen Ungenügend. Statt dessen gab es eine Quiche vermutlich aus dem Froster. Der Rest des Frühstücks war ohnehin spärlich. Furchtbares Erlebnis in einer sonst sehr schöne Immobilie mit toller Lage, SCHADE
Arno
2024년 2월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 2월 22일
Thank you for leaving our team with some feedback after your recent stay with us. I am sorry the inability to make specialty items upon request affected your stay. I was the one that spoke with you when you made the request and as I mentioned at that time, we do not make specialty items as we are not able to accommodate the additional requests that always follow from other guests once we have made an exception. I can assure you that quiche and frittata we make are never frozen and made here in house by our team. We are glad to hear that you enjoyed the property and our location. We wish you the best.
10/10 - 훌륭해요
Steven
연인과의 여행
2024년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Such a beautiful property, well worth the price.
Steven
2024년 2월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 2월 17일
We are thrilled to hear you found our property to be a great value. Thank you for taking the time to leave us with a quick review and we hope to see you again soon.
8/10 - 좋아요
MIRASOL 님, ALAMEDA
2024년 2월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
MIRASOL
2024년 2월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 2월 17일
Thank you for staying with us. We appreciate you leaving us a positive rating after your visit. We hope to have you back with us again during your next trip to the Napa Valley.
8/10 - 좋아요
Julia
2024년 2월 16일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Julia
2024년 2월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 2월 20일
Thank you for leaving us a rating after your recent stay. We hope you have a wonderful time at the property and look forward to welcoming you back on your next visit to the Napa Valley.
8/10 - 좋아요
Netsiri
2024년 2월 13일
좋아요: 청결 상태
Breakfast period of time is too short
Netsiri
2024년 2월에 4박 숙박함
답변 제공: Justin - General Manager 님, 2024년 2월 13일
We appreciate you staying with us. Thank you for providing feedback from your visit. We look forward to welcoming you back again soon.
2/10 - 너무 별로예요
실제 이용하신 고객
2024년 2월 7일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Went to check in for my stay and was told that they didn’t have a room for me even though I booked it in December and then upgraded the room in January, as I was planning to get engaged that day. They didn’t bother to look for any open rooms and insisted I canceled the reservation but I showed them I never did and was charged for my stay. They then said I need to figure out where I’m staying because they can’t accommodate me and my fiancé.
Wouldn’t recommend this place to anyone and if you want to stay somewhere that has better service and rooms stay at the Harvest Inn. Harvest Inn accommodated us right away hassle free.
실제 이용하신 고객
2024년 2월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 2월 8일
We regret that you were not able to stay. We are working with Expedia to determine what caused both of your reservations to be sent over to our system as cancelled. We have already ensured that Expedia has processed the refund to your reservation and their team should be in contact with you regarding the timing of that refund. We were notified on Saturday that the refund was processed by them. We would have loved to have you stay with us, but we did not have a room available to meet your reservation needs. I was on the phone with our Guest Services agent when they recommended the Harvest Inn as a wonderful alternative to our property in an attempt to assist with finding you reasonable accommodations elsewhere. I am happy to hear that the alternate property we recommended was satisfactory. We do our best to avoid this type of experience and regret that we were not able to have you stay with us. Please reach out to me directly if you would like to return to our property. I would love to do all I can to help ensure your next stay leaves you with a mor positive experience.
10/10 - 훌륭해요
tatiana
2024년 2월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
View and balcony was awesome. Will definitely come back when weather is right. Breakfast was super good one and with view its located on a hill kinda. One minus ! Not sure but for some rea a on it was smth in a garbage bin near a table ( like when they cleaned forgot to clean the bin) and 2nd floor walk up - bear in mind
tatiana
2024년 2월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 2월 5일
Thank you for taking the time to leave our team with such a wonderful review. We are thrilled to hear that you had a great stay with us and appreciate you taking the time to provide us with some areas we can grow and improve in. Hopefully we will have you back with us again on your next trip to the Napa Valley.
6/10 - 괜찮아요
Talia
연인과의 여행
2024년 2월 5일
좋아요: 숙박 시설 상태 및 시설
Good location in st. Helena. The room was big and comfortable but the corridor outside our room was dirty. I complained twice about the dirt but it seems no one cared to take an action on it. The dirty area we saw when we checked in was there when we checked out…
Breakfast is very basic.
Overall we expected much more for the price we paid. For a similar price we stayed in nicer hotels in the area.
Talia
2024년 2월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 2월 5일
We appreciate the time you took to provide us with some feedback after your stay this weekend. I am sorry you were not satisfied with the response time from our team regarding the cleanliness status of the hallway outside your room. With extreme weather conditions taking place during your stay, we worked hard keep up with clearing debris. We will be reviewing with our team how we could have better prioritized your request and how we can improve moving forward. We hope to welcome you back to the property again in the future and provide you with a more positive memory of our property.
10/10 - 훌륭해요
Jennifer
2024년 2월 3일
Jennifer
2024년 2월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 3월 24일
Thank you for leaving us with such a positive rating! We hope to have you back with us again soon.
10/10 - 훌륭해요
Brian
가족 여행
2024년 1월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! 5 minute drive into downtown st Helena. Very peaceful. Great breakfast.
Brian
2024년 1월에 4박 숙박함
답변 제공: Justin Sterling - General Manager 님, 2024년 1월 29일
Thank you for staying with us and taking the time to leave our team with a such a positive review. Our location is ideal for visiting countless wineries and we are glad you found the grounds peaceful for relaxing after a long day of adventuring. We hope to have you back with us again soon.
10/10 - 훌륭해요
William
2024년 1월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Very nice place. Rooms are well designed and furnished. Grounds are great. Pool and spa very well maintained and warm even on a very cold winter day.
William
2024년 1월에 1박 숙박함
답변 제공: Justin Sterling - General Manager 님, 2024년 1월 15일
Thank you for taking the time to leave us with a wonderful review. Our hot tub is always a hit on cool winter days. We are glad you had the chance to enjoy it. We hope to have you back with us again during your next trip to the Napa Valley.
10/10 - 훌륭해요
Firouzeh
가족 여행
2024년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Firouzeh
2024년 1월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Our team is excited to see you had a great stay. We hope to have you back with us again soon.
10/10 - 훌륭해요
Marcia
2024년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding ... even in the rain!
Marcia
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
We are thrilled to hear that you had a wonderful stay with us. Our team looks forward to welcoming you back to the hotel during your next trip to the Napa Valley.
10/10 - 훌륭해요
Rosemarie
2024년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rosemarie
2023년 12월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
We are glad to see you had a memorable stay with us. Our team hopes to have you back in the near future.
8/10 - 좋아요
실제 이용하신 고객
2024년 1월 2일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The location and property were very nice. The breakfast was pretty good and the staff were friendly. The room was spacious and mostly updated, including nice wood floors and a great bathroom.
Unfortunately the room was not as clean as we would have expected. The sheets had stains on them, the tables were dusty as if they hadnt been cleaned in a long time, there was random tiny pieces of garbage on the floor and there was a pillow covered in dog hair. For the price we expected a lot more attention to cleanliness. For this reason along with the poor insulation we dont plan on returning.
실제 이용하신 고객
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Thank you for taking the time to provide us with some feedback after your stay at the property. We regret that your stay did not leave you with a positive memory. Our team will be reviewing your comments and the experience you had with us as an opportunity to grow and improve our level of services to all guests.
10/10 - 훌륭해요
Chia shen
2023년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chia shen
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Our team is excited to see you had a great stay. We hope to have you back with us again soon.
10/10 - 훌륭해요
Laura
2023년 12월 27일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We will be back!
This is by far one of the better places we’ve stayed over the past three years. Only down side was the shower kept backing up. Once we reported it, they responded. It’s dog friendly, clean, quiet, and the staff is amazing.
Laura
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
We appreciate you taking the time to leave us with such a wonderful review. Our team does their best to make sure issues like your shower do not affect our guests experience. Thank you for reporting your issue so we could resolve it right away. Our team looks forward to welcoming you back during your next trip to the Napa Valley.
2/10 - 너무 별로예요
hong 님, Palo Alto
2023년 12월 27일
hong
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 16일
We're sorry to see you did not enjoy your stay. Please feel free to contact us at anytime if you would like to provide any additional feedback.
6/10 - 괜찮아요
Amanda-Abundio
2023년 12월 23일
좋아요: 청결 상태, 직원 및 서비스
Amanda-Abundio
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Thank you for taking the the time to score the property. Please feel free to reach out at anytime if you have any comments on how we could have improved your stay with us.
10/10 - 훌륭해요
cindy
2023년 12월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
quiet and beautiful
cindy
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Thank you for staying with us. We are glad to see that you had a wonderful stay with us. We hope to have you back again soon.
10/10 - 훌륭해요
Rekha
가족 여행
2023년 12월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rekha
2023년 12월에 3박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Our team is excited to see you had a great stay. We hope to have you back with us again soon.
4/10 - 별로예요
Kabir
2023년 12월 17일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unremarkable for the price. Not a luxurious property compared to others in its price range. Cottage was placed in the center of a parking lot. Spacious but unremarkable bathroom. Blase service. Woeful breakfast.
Kabir
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
We regret to read that you did not enjoy your stay with us. Our team will review your comments and see where we can best improve to be able to provide an elevated experience for all guests visiting our property.
10/10 - 훌륭해요
Eunyoung
2023년 12월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Eunyoung
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
We are glad to see you had a memorable stay with us. Our team hopes to have you back in the near future.
10/10 - 훌륭해요
jacob
2023년 12월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and quaint with excellent views. Large rooms at the inn.
jacob
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
We are grateful for the time you took to leave a positive review of your stay with us. The views from our property are one of the things that sets us apart. We are glad you enjoyed them. Our team hopes to have you back during your next stay at in the Napa Valley
6/10 - 괜찮아요
Gurpreet
연인과의 여행
2023년 12월 8일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Rooms are NOT cleaned everyday. Rooms are very noisy.
Rooms were clean and well furnished. Location is excellent. parking is great along with EV chargers.
Gurpreet
2023년 12월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Thank you for taking the time to leave our team with feedback after your stay. WE will be taking your comments and reviewing them with our team to ensure we take every opportunity to can to grow and elevate our services.
10/10 - 훌륭해요
Robin
2023년 12월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property and friendly people
Robin
2023년 12월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Thank you for staying with us and for taking the time to provide us with a wonderful score after your visit. We love hearing from our guests and know what their experience was like. Our team looks forward to welcoming you back to the property during your next stay.
8/10 - 좋아요
Maria
연인과의 여행
2023년 12월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the room, the cleanliness and the seating. Rooms seem recently renovated with high quality finishes. There is a restaurant close by called brasswood kitchen that we really enjoyed. The hotel staff also had a sweet welcome gift for us. The only downside for us was breakfast. It comes included with the room but it is the only thing that did not meat the expectation of a 4 star hotel. We ended up having breakfast out during stay even though breakfast is included. Overall I would stay here again. Just have the right expectation about breakfast.
Maria
2023년 12월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Thank you for taking the time to leave us with some feedback after your stay. We regret that our breakfast selection fell short of your expectations. We will ensure our team reviews what we can do to improve this amenity moving forward.
10/10 - 훌륭해요
Jeanie
단체 여행
2023년 12월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jeanie
2023년 12월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
We are glad you had a great stay with us. We hope to have you back with us again soon.
10/10 - 훌륭해요
Carrie
연인과의 여행
2023년 12월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cottage was spacious and clean. Celebrating our first anniversary and they provided us with some complementary champagne. Breakfast was delicious! Staff was very welcoming and friendly!
Carrie
2023년 12월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Thank you for taking the time to leave us with such a positive review. Our team is happy we could be a part of your trip to celebrate.
10/10 - 훌륭해요
David
2023년 11월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was well kept, very clean.The surroundings with the vines nearby and the color of the surrounding foliage was beautiful. We liked the St.Helena and Calistoga was only 15 minutes away in either direction.
David
2023년 11월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2023년 11월 30일
Thank you for leaving a review after your recent stay. We are glad you enjoyed our property and we look forward to having you stay with us again soon.
10/10 - 훌륭해요
Robert
2023년 11월 19일
Robert
2023년 11월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2024년 1월 10일
Our team is excited to see you had a great stay. We hope to have you back with us again soon.
10/10 - 훌륭해요
walter
2023년 11월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
walter
2023년 11월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2023년 11월 16일
We appreciate the wonderful rating! We are glad to know you had a fantastic stay with us.
10/10 - 훌륭해요
joseph
가족 여행
2023년 11월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and although out of town it’s so close to nearby towns and vineyards. Breakfast great
joseph
2023년 11월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2023년 11월 15일
Thank you for leaving us with such a positive review after your stay. We hope to have you back with us again soon.
10/10 - 훌륭해요
Tiffany
연인과의 여행
2023년 11월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Wine Country Inn is a boutique style hotel that provides privacy and amazing vineyard and Mountain View’s. While you feel like you are in the secluded area while staying here, you are actually only 3-4 minutes away from downtown St Helena and 10 mins from Calistoga. I would highly recommend staying here.
Tiffany
2023년 11월에 4박 숙박함
답변 제공: Justin - General Manager 님, 2023년 11월 8일
We appreciate you taking the time out of your day to leave us with such a wonderful review. Our team looks forward to welcoming you back with us in the near future.
8/10 - 좋아요
Denise
2023년 11월 6일
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Housekeeping was just every 3 days, and breakfast needs to be better.
Denise
2023년 11월에 4박 숙박함
답변 제공: Justin - General Manager 님, 2023년 11월 7일
Thank you for taking the time to leave us with some feedback after your recent stay. As we continue to grow and evolve our services, we hope to have you back with us again soon.
10/10 - 훌륭해요
Michael
단체 여행
2023년 11월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reds, oranges, yellows, and greens
Beautiful fall views post harvest
Michael
2023년 11월에 2박 숙박함
답변 제공: Justin - General Manager 님, 2023년 11월 6일
Harvest is the most spectacular time of year to visit the property. We are glad you were able to join us this year. Hope to see you again soon.
8/10 - 좋아요
Irene
가족 여행
2023년 10월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property set in the country but close to both the Silverado Trail and Highway 29. Very nice breakfast. There were a few things that could have been better for a high-end property. There was no shampoo or conditioner in the bathroom. Coffee assortment did not include decaf. Just small things but they can make the difference between four and five stars.
Irene
2023년 10월에 1박 숙박함
답변 제공: Justin - General Manager 님, 2023년 10월 29일
Thank you for letting us know where we could have done better. I am sorry your experience did not result in having the opportunity to see us at our best. Hopefully we can have you back soon.
10/10 - 훌륭해요
Kimberly
단체 여행, 연인과의 여행
2023년 10월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property in an ideal location if you are visiting wineries in St. Helena and Calistoga (which we were). Very spacious rooms and delicious hot breakfast.
Kimberly
2023년 10월에 4박 숙박함
답변 제공: Justin - General Manager 님, 2023년 10월 29일
Our oversized guestrooms are always a favorite for our guests. We are glad you had a wonderful stay and look forward to welcoming you back on your next trip to the Napa Valley.