โHotel was very clean, beds were comfortable. Staff was friendly and helpful. 5-7 minute drive from airport, 20 minute drive to Busch Gardens, 40 minute drive to beach. Highly recommended โ
โI am so grateful for the gentleman that checked me in Saturday evening!! This was the best customer service experience and I left my phone at the front desk and he made sure to deliver it before I even knew it was missing!! Such a relief to be at an honest establishment, with nice cold, clean rooms!! The housekeeping staff deserve an award! I truly appreciated how clean everything was! The hotel could use some updating in certain areas but the customer service, housekeeping, property views by...
โBreakfast was really good. Had internet connection, rooms were nice, quiet.
The area wasnโt the greatest for walking around & the hotel was not easy to get to without a car (had to walk down a busy street with no sidewalk with luggage).โ
โThe only thing that I will recommend is to be more open and communicative regarding parking and the inconvenience about it since they donโt provide it unless it is at a very high cost for you to use public parking that also have an extra cost, and my only advice will be that this in the future will be Noticed and communicated among guest so they can be prepared โ
โThe condition of the hotel was okay. However, the employee's work ability was poor. I reserved a room with two beds in one room. However, the room assigned was one bed in one room. I thought it was a mistake by the staff and checked again, but I was told an absurd excuse that the hotel does not have two beds in one room. With the help of the online reservation manager, Fortunately, I changed rooms. Then, I couldn't rest for over 3 hours. I will never use this hotel or any Hyatt affiliate again.โ
โAbsolutely perfect! Our only suggestion would be to raise the temperature in the lobby. It's too cold in that area. Otherwise, the rooms and services were exceptional.โ
"The host is very friendly and helpful. Parking is very easy and it is close to downtown by car. If you order breakfast in advance, they make it right there for you. It is delicious and the coffee is also very good. The bathroom is shared, but it is clean and not too crowded. It is an old house, so on cold days like January 2025, the temperature cannot be raised enough, so it is a little cold, but if it is the average temperature in Florida, it should be fine."
