“My experience at Koi was not quite what I expected. The rooms are modern, and most of the staff I encountered were friendly and helpful.
Unfortunately, there were several issues during my stay. Immediately after checking in, I had to change rooms because of an obvious maintenance issue. Given the inconvenience, I expected a room upgrade, but the replacement room had an obstructed view and felt more like a downgrade from the original room. Housekeeping also never cleaned my room, despite my...
“I like this hotel for the price and location, the ocean view was amazing, the room was spacious and beautiful, but the 3rd day the water went off. So, I was able to wash the dishes, take a bath or wash my clothes. You also have to request that housekeeping change your towels, I went chasing the ladies on all the floors just to get some clean towels before I realized that i could send an email directly to the office and make my request known.”