책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

컨트리 인 & 스위트 바이 래디슨, 세인트 찰스, 텍사스 여행 후기

2.5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1006개 이용 후기 중 760개" "
평점 8 - 좋아요. 1006개 이용 후기 중 179개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 37개" "
평점 4 - 별로예요. 1006개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 16개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

Louise

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok checkin; ok room.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, walking distance to downtown St Charles.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Amir 님, Thornton

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Great location, close to some amazing restaurants and St Charles historic Main St.
2024년 5월에 2박 숙박함
답변 제공: Jessica GM 님, 2024년 5월 21일
Thank you for doing a review. We appreciate that you enjoyed our location on historic Main Street.

10/10 - 훌륭해요

Shanice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the environment and the friendliness of the staff! Highly recommend
2024년 5월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 5월 21일
Thank you very much, Shanice! We pride ourselves on having a very friendly staff. Thank you for telling others about us!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. The room smelled a bit like Pine Sol or something, but the windows open a bit and it was fine
2024년 5월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 5월 17일
Thank you for staying and sharing our nice property. Hmmm, Pine Sol? That is odd. The only product that we use that has a minty smell of any kind is the mirror cleaner. We'll mention it to the housekeepers to make sure they are not going overboard. We greatly appreciate your comments.

10/10 - 훌륭해요

Theresa

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful location for the historic district
2024년 5월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 5월 17일
Thank you for pointing our wonderful location and taking the time to submit your review.

10/10 - 훌륭해요

Michelle

Wow! Lovely setting right at the park and trails. Staff was great, attentive and knowledgeable. ❤️
2024년 5월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 5월 17일
We are incredibly pleased that you enjoyed your stay and our great, attentive, and knowledgeable staff. Please come stay with us again.

10/10 - 훌륭해요

Kathryn 님, Overland Park

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel and great front desk staff! Very comfortable bed & room! Breakfast was just ok, but I’d stay here again when visiting old St Charles.
2024년 5월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 5월 11일
Thank you so much for the great review Kathryn!!! We are so happy to hear that you enjoyed the hotel and the great front desk staff that we have!!!!!! We are sorry to hear that you were disappointed with breakfast!!! We hope to see you again in the future and exceed your expectations!!!

4/10 - 별로예요

kelly

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Floors in bathroom were filthy. No daily room service. Curtains falling off tracks. For the money I’d give it a D
2024년 5월에 2박 숙박함
답변 제공: Jessica W 님, 2024년 5월 11일
Kelly we are so sorry to hear that we disappointed you, I can assure you this is not like us. Our Room service is done every third day or upon request to the front desk. I will certainly get those curtains taken care of in the room that you were in and get this handled on my end. We hope you will give us another chance in the future.

10/10 - 훌륭해요

Jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel with hospitality
2024년 5월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 5월 11일
Thank you so much Jeff, We are so happy to hear that you enjoyed your stay with us and the great hospitality! We look forward to seeing you again in the future!!

10/10 - 훌륭해요

Timothy

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Jessica W 님, 2024년 5월 11일
Thank you so much Timothy for the 5 star review, we are so happy to hear that you enjoyed your stay with us! We hope you will come back and stay with us again in the future!

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 5월 11일
Joe, Thank you for the 4/5 star review! We are sorry to hear that the hotel did not meet expectations, Could you please let us know if there was anything we could do better so we can fix it for the future! We hope you will give us another chance and hope to see you again in the future!

8/10 - 좋아요

Tom

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great!!
2024년 5월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 5월 6일
Tom, thanks for letting us know that you had a great breakfast and enjoyed your stay.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel visit in years!
2024년 4월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 30일
Michael, thank you so much for your great review of our property. You gave us a very high compliment and we appreciate you. Thank you for choosing to stay with us!

10/10 - 훌륭해요

Connie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very convenient to the historic downtown area with the wonderful shops. It was also close to the casino if we chose to go there.
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 28일
Thank you so much Connie for staying with us! We are so happy to hear that you enjoyed the historic downtown area it is a beautiful area! We look forward to seeing you again in the future!!

10/10 - 훌륭해요

Courtney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are very intelligently set up. Tables on both sides of the bed, lots of plugs and good lighting. Enough towels and extra sheets and pillows already in the room.
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 25일
Thank you so much Courtney for the 5 star review!!! We are so happy to hear that you loved the room!!!! We look forward to seeing you again in the future!

10/10 - 훌륭해요

Andrzej

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 24일
Thank you for staying with us at the Country Inn and Suites Andrzej! We hope you enjoyed your stay with us and look forward to seeing you again in the future!

10/10 - 훌륭해요

anne m

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly service. There is a park just behind the hotel where you can access with the walking paths. Was great for our run. Very safe and family friendly. Great sit down restaurants just within a walk down a brick road in to town. Coffee shops and multiple stores to shop at.
2024년 4월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 22일
We are incredibly pleased that you enjoyed our clean hotel with friendly service. Our location also cannot be beat. Thank you for staying with us!

8/10 - 좋아요

April

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although this property was built in 2005, it has an old build look to it on the outside. The wood staircase on the inside also makes it look like it was build in the late 1800's early 1900's. The beauty of it is what appeeled to me. The room we stayed in was good. We had a double queen suite. The beds were fairly comfortable and the pull out sofa sleeper was accessible and easy to pull out. The bedroom door seperating the two rooms would close all the way. The halls were quiet after 10 pm. All of the staff that I encountered were friendly and helpful. The night shift front desk attendee baked cookies and set them out for guests. He was very friendly. My daughter met friends while in the pool. After we were done swimming we met in the lobby (large living space) and they played a board game for an hour or so. The night attedant was cool about it. They werent too loud, so I dont believe we bothered him too much. The pool was clean. Breakfast in the morning was good. Nothing that really stood out about that. This place is 3.5 star quality. Overall stay was good/great.
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 18일
Thank you so much April for the review! We love that you enjoyed the aesthetic of our hotel as it does match the rest of Main Street! I am so happy to hear that our front desk staff was friendly and that you had a great stay with us! We look forward to seeing you again in the future

8/10 - 좋아요

Melody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right there in “Old Town” as I used to call it. The parking and the staff were top notch, but no hot tub- sad face- and it was noisy in the room once we settled in as there was no control for a fan. We had to turn on an app for it.
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 18일
Melody we are so happy to hear you loved our parking and our staff, we are sorry to hear about room experience. We hope that you will give us another chance and look forward to seeing you again in the future!

8/10 - 좋아요

Ty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 4월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 16일
We are so pleased that you had a great stay!

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its proximity to Olde Town
2024년 4월에 2박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 16일
Glad you enjoyed our location!

10/10 - 훌륭해요

Patrick

2024년 4월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 5월 6일
Thanks for the great score, Patrick!

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, nice spacious rooms and decent breakfast.
2024년 4월에 2박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 16일
Kevin, we are so glad that you enjoyed our location, spacious rooms and breakfast. We appreciate you staying with us!

10/10 - 훌륭해요

John 님, Mount Vernon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay
2024년 4월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 16일
We are very pleased that you had an excellent stay! Come see us again soon.

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 16일
Thank you for staying with us!

8/10 - 좋아요

Genevieve

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The location for this property is wonderful. The rooms are super lovely, we took the king suite. Loved it - worked great for 3 of us. Pull out bed is doable, not the most comfortable, but I have not met a comfortable pull out bed. The staff in the day is efficient but not warm, the staff person we had at night was friendly. Could have been just a bad day for the daytime. Did I mention location was great?
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 13일
Thank you Genevieve for the 4/5 Review, we are so happy to hear that you loved the hotel and our night person. We are sorry to hear about the day shift staff and will take the steps we need to correct the error. We hope you will come back and stay with us again in the future!!!

10/10 - 훌륭해요

DAVE

좋아요: 청결 상태
Staff was great!
2024년 4월에 2박 숙박함
답변 제공: Jessica W 님, 2024년 4월 10일
Thank you so much Dave for the great review! I am so happy to hear that our staff was great! We hope you had a great stay and look forward to seeing you again in the future!

8/10 - 좋아요

dan

2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 28일
Thank you Dan for the positive review, we hoped you enjoyed your stay! If there was anything we could have done better with please let us know! We look forward to seeing you again in the future!

10/10 - 훌륭해요

Nikki

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 10일
Thank you so much Nikki! We are so happy to hear you loved our hotel and the location, we love it as well!!!! We hope to see you again in the future!

8/10 - 좋아요

Elena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff, and location close to the Katy Trail and shopping. However, the room came with smaller than standard pillows. Bed was comfortable.
2024년 4월에 3박 숙박함
답변 제공: Jessica W 님, 2024년 4월 10일
Elena, thank you so much for staying with us at the Country Inn & Suites Saint Charles! We are so happy to hear that you loved the location and the friendly staff! We are hoping to see you again in the future!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 10일
Thank you for staying with us John at Country Inn and Suites Saint Charles, we hope you enjoyed your stay with us and look forward to seeing you again.

10/10 - 훌륭해요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was fast and efficient. The staff was very friendly. The rooms are large and the beds comfortable. My only complaint is the Wi-Fi is slow and stops working at times. The area is close to shops that are within walking distance.
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 6일
Dale we are so happy to hear that you had a great stay with us! We are sorry about the wifi and are looking to improve it! We thank you for staying with us and look forward to seeing you again in the future.

10/10 - 훌륭해요

Rhonda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel! So clean & staff friendly & helpful.
2024년 4월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 4일
Hi Rhonda we are so happy to hear that you loved our hotel and enjoyed our clean hotel and that our staff was helpful and friendly. We look forward to seeing you again in the future!

10/10 - 훌륭해요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
OTHER THEN NO COMPLIMENTARY WATER IN THE HOTEL ROOM, PLACE WAS GREAT.
2024년 3월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 2일
Thank you for the great review. Choice Privilege members receive 2 complimentary bottles of water at check in as a perk. So, if you join the program that is a way to get free bottled water.

4/10 - 별로예요

Erin

2024년 4월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 22일
I'm so sorry that you didn't enjoy your stay. If you could contact the General Manager at the hotel with further information that would be greatly appreciated.

10/10 - 훌륭해요

Arletta

2024년 3월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 21일
Thank you so much Arletta for the 5/5 Review! We are so happy to see that you enjoyed your stay with us! We look forward to seeing you again in the future.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 2일
Thanks for staying with us and for the great score!

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 4월 1일
Thank you for staying with us!

8/10 - 좋아요

Marcia

좋아요: 청결 상태
Clean rooms..good breakfast
2024년 3월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 3월 29일
Thank you so much for staying with us Marcia! We are so happy to hear that you enjoyed our breakfast and clean rooms!!! We look forward to seeing you again in the future!

8/10 - 좋아요

Zachary

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a hiccup with being booked into the same room as another family but we were able to get that fixed and figured out. The staff was SUPER nice and all around amazing!
2024년 3월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 4월 18일
Zach we are so sorry to hear about the hiccup you had with your room, I am so happy to hear that the staff was super nice and that you had a great stay with us. We hope you will give us another chance and come back and see us again in the future!

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 3월 27일
Thank you so much for the great review April! We hope you enjoyed your stay here at Country Inn and Suites Saint Charles and look forward to seeing you again in the future!

2/10 - 너무 별로예요

Phillip

2024년 3월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 3월 26일
Phillip, can you please contact me with more information. I need to know what issues you had during your stay so that I can get them corrected. Any further information would be greatly appreciated.

6/10 - 괜찮아요

Amy

연인과의 여행
좋아요: 직원 및 서비스
The front of the hotel, architectural style and cobblestone streets were interesting and unique, but little details kept us from a better rating overall. One Front Desk staff person each upon arrival and departure...but both very personable and efficient. On the negative side, not enough covered parking, didn't have assurance car was safe, no security personnel visible. The view out our window was pretty bad due to dirty windows and also obstructed view due to windows having permanent foggy moisture between dual glass, needing cleaning or replacement. The window treatments were dusty and triggered allergy symptoms. The bedding was adequate, but we were glad we brought our own pillows. Overall the rooms were adequate as well, but nothing that wowed us throughout the entire stay. Would probably choose another hotel upon return to area.
2024년 3월에 2박 숙박함
답변 제공: Jessica GM 님, 2024년 3월 25일
Thank you for taking the time to submit your review. I keep telling the employees that it is the little details that make the difference. Our parking situation is a little unique. We have some covered parking, but not enough for all the guests. It really is a very safe area and I apologize that you did not feel your car was safe. I will look into the condition of the room that you stayed in and will remedy everything that you mentioned. Thank you again for your comments.

8/10 - 좋아요

Anne 님, New Brighton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I called twice requesting that the sofa bed be made up. When we arrived it was not done.
2024년 3월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 3월 25일
Anne, I sincerely apologize. We have the sheets on the pullout sofa, but you probably wanted the blanket and pillow placed on the sofa as well. We should have been able to do that for you. I apologize that we didn't. I'm hoping this last time, more recently than this stay, we got it right.

2/10 - 너무 별로예요

Gary

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was just plain out nasty! We were told we couldn't get another room. I found 3 white pills in our chair in the room. They turned out to be Vicodin 7.5. I can't belive we can't get a refund or something for having to deal with all this? Oh yeah we also have a 4 year old son. Luckily I found those pills before him.
2024년 3월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 3월 19일
Oh my goodness!!!!!! This is completely unacceptable! Gary, when did you stay at our hotel? I need more information about this so that I can investigate and properly reprimand the employees involved. Are you sure it was our hotel? I cannot locate any reservations with the first name Gary that booked through Expedia in a very long time. If you could please contact the hotel so we can get to the bottom of this, I would greatly appreciate it.

8/10 - 좋아요

Christine

2024년 3월에 3박 숙박함
답변 제공: Jessica W 님, 2024년 4월 6일
Thank you for staying with us Christine. We hope you enjoyed your stay at Country Inn and Suites Saint Charles. If there is anything we could have done better please let us know!

8/10 - 좋아요

Terri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great area near the historic downtown. Staff is excellent. Nice breakfast options. Rooms are not quiet if that’s an issue - neighbors above us were up very late and up early so sleep was interrupted
2024년 3월에 1박 숙박함
답변 제공: Jessica GM 님, 2024년 3월 16일
Thank you for staying with us and taking the time to do a review. Did you report the loud guests above you to the front desk when it was happening? We have a very strict quiet hours policy and take this very seriously. I apologize that you were unable to get a restful night sleep. That really is unacceptable.

10/10 - 훌륭해요

Adriana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist was extremely polite and sweet. Breakfast was served adequately and it was hot. A lot of variety. I am very pleased
2024년 3월에 1박 숙박함
답변 제공: Jessica W 님, 2024년 3월 16일
Thank you so Much Adriana for the great review! We are so happy to hear that you enjoyed our staff and our breakfast we look forward to seeing you again in the future!

10/10 - 훌륭해요

Nija 님, St. Louis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay here, the room was very clean and the hotel was near so many options that I needed in regards to food and shopping,
2024년 3월에 2박 숙박함
답변 제공: Jessica W 님, 2024년 3월 12일
Thank you so much for staying with us Nija! We appreciate the great review and so happy to hear that you enjoyed our clean hotel and our downtown historic district!! We look forward to seeing you in the future!