This appears to be a property still in transition. The room was clean and the bathroom very nice with the large shower and Toto bidet. The bad and bedding were very comfortable. The staff was pleasant but made it clear we used a “third party” to book our room.
However, there were no signs or communication that the room was only cleaned every 3 days. imagine our surprise coming back to our room to find out there were no clean towels, bed not made and bath amenities not replaced. The towels in the room when we checked in were only a bit above a Motel 6 towel. when we complained about the room and poor towels, we were given two plush towels. Also the windows that would allow the sunshine in were in the bathroom, so the room was a bit dark in the morning.
Staff seemed a bit disorganized with the breakfast arrangements, Moving buffet mid meal from one room to the restaurant.
Will have think about whether to return after they get more settled and organized.