숙박 시설 입구

세븐 게이블스, 세인트 루이스 웨스트, 어 트리뷰트 포트폴리오 호텔 여행 후기

3.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 539개 이용 후기 중 249개" "
평점 8 - 좋아요. 539개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 539개 이용 후기 중 73개" "
평점 4 - 별로예요. 539개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 539개 이용 후기 중 16개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to Wash U.
This hotel is Close to Wash U. But, there is no public transportation. If you use a cab, there is perfect place to visit Wash U. In addition, all of the staffs are very kind.

10/10 - 훌륭해요

Chad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Location
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Chad, Thank you for your five-star rating! We're happy to know our convenient location suited your needs well and look forward to welcoming you back to Seven Gables Inn, St. Louis West, a Tribute Portfolio Hotel, any time.

10/10 - 훌륭해요

bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
several nice little restaurants in walking distance, quaint old building but interior up to date and quite nice.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Bryan,Thank you for taking the time to share your thoughts with our team for improvement. We are thrilled that you highlighted our convenient location and found our property to be nice. Earning a perfect rating for your time with us is an honor. It was a pleasure to have had you as a guest, and we look forward to welcoming you back.

8/10 - 좋아요

Wren 님, Glenwood Springs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Christine

2023년 12월에 1박 숙박함

4/10 - 별로예요

Donna

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointed
This is the second time we have stayed here. We were quite dissappointed. The tv in the bathroom did not work. We could not figure out how to use the bidet so we called the front desk, she had no idea how to use it. We finally figured it out on day 2 of our stay. Day 1 breakfast was just ok. After we got our food then a lady came out and offered omelets. Day 2 breakfast noone was around. no plates, no coffee, no water. We thought there was an awful smell in the hall. I don't think we will stay here again expecially for the price.
2023년 12월에 2박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
privacy & intimacy, old world charm
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Alexandra

연인과의 여행
좋아요: 직원 및 서비스
The rooms were good but I guess I expected a more elevated experience. It felt like a Marriott hotel room with just more features but it was not really an elevated luxury experience. The breakfast was not good. I wish I walked to the restaurant next door. It was a standard Holiday Inn type meal but the fruit was soggy and the eggs, sausage etc seemed like it was microwaved.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Doris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful old building that has been well maintained. Better than most newer facilities
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Terence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Karen

2022년 9월에 1박 숙박함

8/10 - 좋아요

naima

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice little property, close to our favorite restaurant, Tony’s. Staff were friendly rooms were clean and the wife loved the bidet. Not much of a view but only 3 stories, mostly enjoyed the old feel of the gables while still being modern.. z
2022년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 10월 26일
Thank you for taking the time to let us know about your experience while staying with us. We’re so happy you loved your experience and we hope you choose to stay with us again when your travels bring you back to the area!

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sloppy service
Friendly staff in bar and restaurant. Breakfast was a joke, no silverware and no personal to be found. The whole place needs a big more professional service
2022년 9월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 10월 26일
Thank you for taking the time to let us know about your experience while staying with us. Your experience of Seven Gables Inn is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with or Food and Beverage team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Kelsey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 10월 26일
Kelsey, thank you for the 10/10! We’re so happy to hear you had a great experience at Seven Gables Inn.

10/10 - 훌륭해요

David

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

sheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second stay at 7 Gables.I love the area and the feel of 7 Gables.A lot of flowers& greenery in the courtyard. The rooms are simple yet elegant. The staff were welcoming & friendly! I hope to continue to come back occasionally when in the Stl area!
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Bonnie

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I really liked the quaintness of this recently renovated gem of a property in Clayton. The bar, Seven, on property was charming and our room was nicely appointed and renovated. Unfortunately, we did not have a working toilet (wouldn’t flush) the entire stay and had to use the lobby toilet. Hoping some portion of our stay will be refunded, as our rooms were somewhat pricey.
2022년 5월에 1박 숙박함

8/10 - 좋아요

Collin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Charming little hotel, lots of things within easy walking distance. We paid for an upgraded room and I only wish that there had been a window, felt a bit like a cave inside the room.
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Paul

2022년 3월에 2박 숙박함

10/10 - 훌륭해요

miranda

2022년 3월에 2박 숙박함

6/10 - 괜찮아요

David 님, Mundelein

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This appears to be a property still in transition. The room was clean and the bathroom very nice with the large shower and Toto bidet. The bad and bedding were very comfortable. The staff was pleasant but made it clear we used a “third party” to book our room. However, there were no signs or communication that the room was only cleaned every 3 days. imagine our surprise coming back to our room to find out there were no clean towels, bed not made and bath amenities not replaced. The towels in the room when we checked in were only a bit above a Motel 6 towel. when we complained about the room and poor towels, we were given two plush towels. Also the windows that would allow the sunshine in were in the bathroom, so the room was a bit dark in the morning. Staff seemed a bit disorganized with the breakfast arrangements, Moving buffet mid meal from one room to the restaurant. Will have think about whether to return after they get more settled and organized.
2022년 2월에 2박 숙박함

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful boutique hotel with friendly staff and comfortable beds and heated toilet seat! Can’t ask for anything better!
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Denise

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place, great service and delicious food!!
2022년 1월에 1박 숙박함

8/10 - 좋아요

Kesia M

2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are wonderful. Very customer focused.
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Marta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the cozy atmosphere. I hated the parking across the street in a dark alley. It was hard to relax because I was worried about our belongings in the car.
2021년 12월에 1박 숙박함

8/10 - 좋아요

Michael 님, Dallas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is located in a very nice area and is unique. Rooms had impressive upgrades. Staff was friendly and stay was very pleasant.
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is lovely room fabulous but city of Clayton needs to limit to construction noise - 6a is too early for that level of noise
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

8/10 - 좋아요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A+ stay
Seven Gables is in Clayton which is easy access to St Louis. Area is great with restaurants and shopping. Hotel has been renovated and extremely nice with friendly staff. Not a large property. Only downside is the WIFI connection. It is extremely poor. Everything else was great! Will definitely rebook
2021년 9월에 3박 숙박함

10/10 - 훌륭해요

ALBERTO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at Seven Gables Inn was excellent. The property is adorable and the rooms are in great condition! My husband especially loved the heated toilet seat and TV in the bathroom mirror. The staff was friendly and helpful! We will definitely be back.
2021년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
I stayed here for one night while there was construction going on across the street from the hotel. That added some grit to the surroundings of the hotel. They have signage for valet parking, but there was no valet. The parking lot contained very tight spaces. Overall the hotel was clean, but most of the hallways and elevator doorways were pretty narrow.
2021년 7월에 1박 숙박함

6/10 - 괜찮아요

Suzanne

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just a different vibe, very friendly and attentive staff.
2021년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noticed after booking that you have to check in before 9pm. We had to adjust our plans a bit. Not sure what you would do if you show up late. The room is updated and comfy. Enjoyed our stay. No gym but 2 min walk to Shaw Park.
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice boutique hotel. Daniel was very helpful and gracious. Wonderful experience!
2021년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a quaint and well kept hotel with exceptionally nice staff.
2021년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The hotel room had no artwork and left exposed nails in the wall with nothing on them. The hotel refrigerator was completely iced over - I spend about 20 minutes defrosting the freezer and cleaning the floor, so we could transfer our cooler items. I asked for a restaurant recommendation and the front desk really had no ideas. Also, check in was very generic - no information about the hotel or area. I never even knew they had coffee available until I happened to see it around the corner on my way out - day 2. The heated toilet seat was a surprise, but it was actually too hot, so a little weird. We were there 2 nights and an alarm went off in the middle of the night both nights. Handheld shower sprayer was broken. The hotel was lovely though - there was a cute courtyard of some kind - maybe as part of the bar? The room was really quiet (other than the alarm). The shower/bath combo was a neat concept.
2021년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property. Historic aspects maintained
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Historic building more like a Bed and Breakfast without the breakfast. Loved the heated toilet seat with built in bidet!
2021년 6월에 1박 숙박함

4/10 - 별로예요

Dave

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Leaving after many years
I have stayed here for years. However, the staff is short handed and rooms are not made up during stay. Only on check out. Also, the hot water was out in one room so I had to change rooms. That room took 10 mins of water running before it got hot. I am from drought country and it’s hard to let it run for so long…
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unique building and beautiful large rooms. Great bathroom my husband loved the heated toilet seat!
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing Stay
Air conditioner rattled all night long making sleep difficult. TV was mounted on a side wall, rather than the wall opposite the bed, so watching it was difficult. The desk clerk did not even know what a wake-up call was and could not provide us with one. We had stayed here several times in the past and were always pleased with the experience, but this visit was particularly disappointing.
2021년 6월에 1박 숙박함