We liked the two bedroom and two bathroom suite. Very nice for privacy when traveling with 4 or more people. One of the main reasons we decided to stay here is that it has a kitchen with the ability to cook. Our microwave didn't work. We told them the next morning and they said they'd fix it. Nothing was done the 3 nights and 4 days we were there. They gave us 500 IHG points and promised us 5000 more, but never got them all yet. It wasn't very busy when we were there, but they never offered for us to move to a different room or give a partial refund. This place wasn't terrible, but the situation could have been handled much better.