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조트리 마리곳 베이 - 올 인클루시브 여행 후기

5 out of 5
조트리 마리곳 베이 - 올 인클루시브
Marigot Bay, Marigot Bay, Castries

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 411개 이용 후기 중 249개" "
평점 8 - 좋아요. 411개 이용 후기 중 100개" "
평점 6 - 괜찮아요. 411개 이용 후기 중 28개" "
평점 4 - 별로예요. 411개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 411개 이용 후기 중 14개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Lauren Lynn Delli 님, Charlotte

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great resort. Rooms are spacious and clean. We stayed in a bay view room, and I recommend spending the few extra bucks to have one of these views bc it’s amazing. We met people at the pool with garden view and they said it was pretty but wished they had gone for bay view. There are plenty of restaurant options. It was also pretty quiet. The pools close at 6pm, and while you’re allowed to go in after there are not towels available (and we did ask the concierge how we could get towels and she said she would call it in but we wound up not getting towels after our night swim). Since the pool closes then, almost everyone heads out and goes to dinner or whatever their night entertainment is and it’s very peaceful sitting on your balcony in the evening. They took care of our transportation and we setup offsite excursions they helped us book and get transportation for. I’ll stay at this resort any time I go back to St. Lucia. Notes for travelers (these didn’t bother us but awareness for others who may have mobility issues): there are not elevators, so the pictures you see with the stairs is how you access your rooms. The stairs are wooden and there were two wobbly steps on the way to the room we stayed in. If you have mobility issues where climbing stairs is a problem, you would want to ensure you let the resort know so they can help you with booking the appropriate room as there are some rooms where you don’t have to go up flights of stairs and you’ll still have views.
2024년 3월에 3박 숙박함
답변 제공: James 님, 2024년 3월 28일
Dear Lauren, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the accommodations, the staff and your overall experience at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

4/10 - 별로예요

Shama

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would never chose this place again..everyone we met were of the same opinion. No direct access to beach; the beach is laughable at best! No activites, same food served time and again, no elevator. Very small property and definitely not 5 star!!!
2024년 3월에 3박 숙박함
답변 제공: James 님, 2024년 3월 25일
Hello Shama, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

10/10 - 훌륭해요

Jordan A.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is amazing. If you get an opportunity to do any of the sporting/exercise activities Jack is fantastic. His ridge climb is was perfect and he took care of our group who were at all different fitness levels. Looking forward to coming back again to do more excursion.
2024년 3월에 3박 숙박함
답변 제공: James 님, 2024년 3월 25일
Hello Jordan, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff and activities at the property. We will also share your comments internally with the team, especially "Jay" who was fantastic during your stay!It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

2/10 - 너무 별로예요

Ronald

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not enough seats. The beach is filthy and not convenient. Property is not flat , you have to walk up hills to get into your room if you’re in the back of the property. The food was great. Service was poor, no one really comes to you and takes your order. It was not what we expected.
2024년 1월에 4박 숙박함
답변 제공: James 님, 2024년 3월 25일
Hello Ronald, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

10/10 - 훌륭해요

Brianna Ariell Tristan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful resort, the staff was so nice and helpful! The food options are all really good. They made booking the activities we wanted to do really convenient. Love that they arrange transportation to & from the airport for you as well. My only issue was the hot water, not a fan of cold showers, we called & maintenance fixed it but it didn’t last very long. I would absolutely stay again however.
2024년 3월에 4박 숙박함
답변 제공: James 님, 2024년 3월 23일
Hello Brianna, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Gonzalo 님, Boynton Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spectacular Stay at Zoetry Hotel for Our 22nd Anniversary! Zoetry Hotel is a truly spectacular place to stay, especially for couples looking to reconnect and celebrate special occasions. My wife and I chose Zoetry for our 22nd anniversary, and it turned out to be the most romantic stay we've ever experienced. The views from all areas of the resort are absolutely incredible, adding to the overall charm and relaxation of the atmosphere. What truly made our stay exceptional was the incredible staff. From the moment we arrived, we felt welcomed and valued. We were fortunate to have our own private butler, Genesis, who went above and beyond to ensure that our stay was memorable. Genesis was not only professional but also incredibly friendly and accommodating. She helped with all the little surprises I had planned for my wife, making our anniversary celebration even more special. Her attention to detail and genuine care for our experience made a lasting impression on us.
2024년 2월에 3박 숙박함
답변 제공: James 님, 2024년 3월 10일
Dear Gonzalo, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff and your overall experience at the property. We are thrilled that your Anniversary stay with us was spectacular!We will also share your comments internally with the team, especially Genesis, who deserves recognition for her outstanding performance!It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

8/10 - 좋아요

Raquel Altagracia

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
This hotel has pros and cons. Pros: The views are stunning. Rooms are spacious and comfortable. Butler service very convenient. Some staff are friendly/welcoming. Sunset cruise. Complimentary airport shuttle service with great drivers. Cons: Food options are limited (the same menu every day). The wait time for food and drinks is 40 minutes to an hour. Restaurants and bars noticeably understaffed. Guest will set their towels on the pool chairs early mornings and disappear, leaving no space for other guests. You are an hour away from the main attractions and will have to pay for an expensive taxi ride to go to other places. No entertainment. Overall, this hotel was not what I expected, especially for the price. Definitely not a 5-star. Property has lots of potential thought with a little bit more effort.
2024년 2월에 4박 숙박함
답변 제공: James 님, 2024년 2월 27일
Hello Raquel, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

10/10 - 훌륭해요

LeKea RaShelle 님, Powder Springs

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: James 님, 2024년 3월 20일
Hello LeKea, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your review!It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

6/10 - 괜찮아요

Turia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Zoetry had its ups and downs. It is very far from main attractions so you do better for the price you are paying stay in the southern region of the island or on a beach front. The food was the same everyday which got old very fast. The pool is small and there isnt much to do on the resort. Very much a 65 crowd not for younger people. The rooms are spacious and nice however. Overall the lack of variety and activities to do for FREE given youre paying 650$ a night is zero to none stay somewhere else. The open bar service was very slow took about 30 mins
2024년 2월에 4박 숙박함
답변 제공: James 님, 2024년 2월 19일
Hello Turia, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

8/10 - 좋아요

Vonte

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place for couples
2024년 2월에 1박 숙박함
답변 제공: James 님, 2024년 2월 16일
Dear Vonte, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. We truly appreciate your kind comments about the resort being a great place for couples! It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Wasn’t explained about $200 resort coupons No nightly entertainment… Check in wasn’t smooth They did keep our bags after check out so we could use the beach! Room was big , very nice , bathroom huge and very clean. Wouldn’t return
2024년 2월에 1박 숙박함
답변 제공: James 님, 2024년 2월 16일
Hello James, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

8/10 - 좋아요

Malikah

2024년 2월에 3박 숙박함
답변 제공: James 님, 2024년 3월 20일
Hello Malikah, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your review!It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Alina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I stayed here for a few days on a nice, relaxing getaway. We were blown away with the views and how unique this hotel is. The service was great and the food was delicious. The only negative thing about this hotel is the beach it’s connected to. It’s hardly a beach and it’s not private, locals and other tourists are coming and going all day. We noticed most of the hotel guests hangout at the pool.
답변 제공: James 님, 2024년 2월 12일
Dear Alina, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. As it relates to the beach, the layout is a bit smaller than usual due to the topography of the bay itself. Kindly note that all beaches in Saint Lucia are public. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

8/10 - 좋아요

Sherria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Solo Traveler - I had the pleasure of staying at this property for my birthday. The staff was very friendly and accommodating. I attended an exclusive presentation through UVC and received $400 in spa credit which was a real treat. There are a few restaurant options to enjoy and the view was breathtaking. I also took advantage of a tour that included the Soufriere, mud bath,waterfall, lunch, and sugar beach. If you stay at this property, just be prepared to hike up hills and steps, oh and have that bug spray ready...lol. All in all, it was a great experience for a solo Traveler and others.
2024년 2월에 3박 숙박함
답변 제공: James 님, 2024년 2월 8일
Dear Sherria, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Sophie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spent 5 nights at this gorgeous property on Marigot Bay. TL;DR: we had a great time and left relaxed and happy. The staff were friendly, the food was delicious, and our room was clean and quiet. The beach is a very short ferry ride away and the two pools are clean and drinks were always available. A few areas of improvement: 1) consider adding more loungers by the pool or allow renting of cabanas. There never seemed to be enough chairs and people would just leave their towels to “save” a spot and then never come back. 2) remind staff about attention to detail when replenishing the room amenities (for example: towels would be taken but not replaced, coffee pods were hard to come by, and water wasn’t consistently replenished in the fridge) 3) encourage more of a team environment. It was clear that concierge and staff communication was poor. For example, we booked a private romantic dinner and when we confirmed day-of with the concierge, they told us a different time from what the waiter and chef were told so we were late for our reservation. Overall, we’re easy going and had very few problems. If we ever go back to St. Lucia, we would stay here again.
2024년 1월에 5박 숙박함
답변 제공: James 님, 2024년 2월 5일
Dear Sophie, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. Your recommendations are also very well received and we will definitely incorporate them in our improvement processes.We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Gerald

연인과의 여행
Place is excellent to really relax and rejuvenate. After 4 nights we are ready to get bach to our hectic schedules
2024년 1월에 4박 숙박함
답변 제공: James 님, 2024년 2월 5일
Dear Gerald, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the resort's excellent relaxing and rejuvenating atmosphere! We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

6/10 - 괜찮아요

Michelle 님, Chapel Hill

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The service for meals was very slow and often missing items we had asked for. We waited 35 minutes one evening after we were seated and finally my husband got up to ask someone to come over to take our order or even get us water. The items marked gluten free weren't really GF since they still contained soy sauce (which contains gluten). However, the rooms were nice. There are others allowed on the property so you will be asked constantly your room number and last name to make sure you are allowed to go where you are walking. That was a little odd (this is walking along the pier where the sailboats and yachts are docking) or when going to the gym. There are 2 restaurants per meal included with the all inclusive so if you have allergies/food intolerances your choices will be pretty limited. And even though you give those issues ahead of time they don't mark your room number down when you are seated, so you have to re-explain these every single meal. All in all, pretty island but not the resort for us. We have been to all inclusive resorts that handled all areas much more smoothly and where the staff was very friendly. Here the butlers and the front desk staff were the really only friendly folks.
2024년 1월에 7박 숙박함
답변 제공: James 님, 2024년 2월 8일
Hello Michelle, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

10/10 - 훌륭해요

Raynette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: James 님, 2024년 2월 5일
Dear Raynette, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

8/10 - 좋아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff that worked the two restaurants by the water were friendly. Staff that worked at the restaurant by the concierge were not friendly at all. Made my husband and I uncomfortable to eat there. Service was very slow! Everywhere else they were friendly. Very laid back and relaxing. Didn’t have a bad meal!
2024년 1월에 10박 숙박함
답변 제공: James 님, 2024년 2월 5일
Dear Heather, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff and the meals at the property. We will definitely be addressing the concerns you highlighted during your experience. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Amari S

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: James 님, 2024년 3월 20일
Hello Amari, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your review!It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

2/10 - 너무 별로예요

Ritu

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
How can you get EVERYTHING wrong? The property is dated and needs a refurb, the beds sag and are bad for your back. The food is awful, inedible, it’s stale and not to food hygiene standards- it’s a crime against cuisine. The staff are unhappy and miserable and let it show every time you interact. They are not even indifferent they are actively antagonistic. The WiFi doesn’t work, towels at the poolside are a luxury good, pillows were last updated in the 1980s. The double bed is actually a single bed. No service at the pool and if you want dinner after a 10 hour flight please wait 2 hours as they don’t have space for you! One can’t believe this is a Hyatt group hotel the standard is so low. The all inclusive offer is irrelevant because you don’t want to be there and you certainly can’t eat the food. Worst experience after a few days we had to leave the place every morning paying over USD 100 each way to get a taxi to another part of the island to save our holiday. We ended up only using the hotel to sleep. Three days into the holiday we made the mistake to eat dinner at the restaurant - I ate the spinach risotto, within 30 minutes I had excruciating pains, vomiting and diarrhea and had to be sent to hospital with an ambulance. The doctor told me it was acute food poisoning from the rice had to get intravenous drips and painkillers and cost USD 1200. As I was leaving the hotel tried to get me to sign a liability waiver and did not take any responsibility. Do not recommend.
2024년 1월에 7박 숙박함
답변 제공: James 님, 2024년 1월 25일
Dear Ritu, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. We deeply apologize for your experiences as this is definitely not our standards. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

10/10 - 훌륭해요

Breyonna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: James 님, 2024년 1월 23일
Dear Breyonna, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Tametrice Edricka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you are in need of a getaway that alloes you to relax and reset, Zoetry is the perfect resort for you! Despite the resort being quiet and very relaxed, there's plenty of excitement away from the resort via boat excursions. We thoroughly enjoyed the Joy Cruise excursion, which allowed us to see the Pitons, a beautiful waterfall after a mud bath, and eat authentic Carribean cuisine.
2024년 1월에 4박 숙박함
답변 제공: James 님, 2024년 1월 17일
Dear Tametrice, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. We truly appreciate your kind comments about your overall experience at the resort.It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Trisha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zoetry is stunning. Highly recommend! Expedia VIP access qualified us for a beautiful room upgrade. It was amazing!!
2024년 1월에 6박 숙박함
답변 제공: James 님, 2024년 1월 15일
Dear Trisha, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about property and the accommodations! Zoetry Marigot Bay will ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home again soon! Kind Regards,

4/10 - 별로예요

Mark

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was dated and in poor shape. The room was clean but not up to 4 or 5 star standards. I would rate it 3 stars at best. No elevators or way to access rooms except stairs. Flights of stairs. Hyatt needs to invest in this property and bring it current. Broken railings and worn/unsafe looking staircases throughout the property. Maintenance had to be called for a few issues. Staff was kind but could use professional staff training that would marry 5 star service. Would not recommend this property to friends.
2023년 12월에 9박 숙박함
답변 제공: James 님, 2024년 1월 12일
Dear Mark, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

10/10 - 훌륭해요

Melenie 님, Springwater

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time at this hotel the staff are very nice and friendly. The property is very clean but if you have issues with stairs request a room closer to the marina or main floor. No elevators and some suites are up 4 levels! Also the beach in across the marina so you have to take quick 30 sec ferry ride over. Hotel bathrooms need a bit of updating but everything else was great. Special thanks to Jamel and Captain Vibes for taking care of us!!
2024년 1월에 5박 숙박함
답변 제공: James 님, 2024년 1월 10일
Dear Melenie, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

2/10 - 너무 별로예요

Angel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked one bedroom with private pool. The photos online looked beautiful. When I got there it was a 2 hour wait to get the room. When the room was ready, I was shocked. Horrible and dirty. I expressed my concern to front desk and checked out writhing 25 minutes
2024년 1월에 1박 숙박함
답변 제공: James 님, 2024년 1월 10일
Hello Angel, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

6/10 - 괜찮아요

Jesse

2023년 12월에 5박 숙박함
답변 제공: James 님, 2024년 1월 3일
Dear Jesse, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

4/10 - 별로예요

MALKEET

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Limited food options with limited menu. Asked for a banana and they said no. Hyatt bought Zoetry last year and there is no oversight, hence employees do as they desire. An hour wait for meal and drinks.
2023년 12월에 7박 숙박함
답변 제공: James 님, 2023년 12월 27일
Hello Malkeet, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

10/10 - 훌륭해요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciate the impeccable service provided by owners and staff. Whats so unique is regardless if you paid for a junior suite or master suite, all guest are afforded the same service and all inclusive at means all inclusive. Beverages, food, service and amenities. The Witherspoon family will definitely make this resort our residence when we visit. 5 star service from the owner, chef and staff. Outstanding!
2023년 12월에 6박 숙박함
답변 제공: James 님, 2023년 12월 27일
Dear Charles, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

8/10 - 좋아요

Arvind

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good resort, a bit dated, the staff and service is excellent. Location is a bit isolated from the rest of the island.
2023년 12월에 3박 숙박함
답변 제공: James 님, 2023년 12월 27일
Dear Valued Guest, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff and the service.We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

8/10 - 좋아요

David

2023년 12월에 4박 숙박함
답변 제공: James 님, 2023년 12월 27일
Dear David, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Aaron Kylash

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: James 님, 2023년 12월 18일
Dear Aaron, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

8/10 - 좋아요

Talia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 8박 숙박함
답변 제공: James 님, 2023년 12월 18일
Dear Talia, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

8/10 - 좋아요

Anjanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: James 님, 2023년 12월 7일
Dear Valued Guest, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Keenen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 11월에 4박 숙박함
답변 제공: James 님, 2023년 12월 5일
Dear Keenan, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the property in general. Zoetry Marigot Bay will certainly ensure that the property is always well maintained and constantly improved. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

REGINALD

2023년 11월에 4박 숙박함
답변 제공: James 님, 2023년 12월 27일
Dear Reginald, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

SHALEEAT

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the resort because everyone was so nice & willing to go above & behind
2023년 11월에 4박 숙박함
답변 제공: James 님, 2023년 12월 5일
Dear Shaleeat, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff and their overall commitment to Excellence! Zoetry Marigot Bay will certainly ensure that our service remains impeccable.We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Jannette 님, Houston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff!
2023년 11월에 3박 숙박함
답변 제공: James 님, 2023년 12월 5일
Dear Jannette, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about our wonderful staff! We will continue to encourage them to do their best! We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Gina P

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My fiancé and I had an amazing stay here. The property was absolutely stunning, well maintained and cleaned. By far the best staff at an all inclusive resort we’ve ever had. The food was outstanding but the service was unmatched. We will absolutely be back in the near future
2023년 11월에 4박 숙박함
답변 제공: James 님, 2023년 11월 28일
Dear Gina, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Erika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband, Erik, and I had a great stay. We loved the resort, staff, and whole experience in general! Thank you Zoetry for treating us like family and making us feel welcomed.
답변 제공: James 님, 2023년 11월 24일
Dear Erika, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Annaleah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: James 님, 2023년 11월 23일
Dear Annaleah, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Francis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The friendless of staff and the hospitalities
2023년 10월에 7박 숙박함
답변 제공: James 님, 2023년 11월 11일
Dear Francis, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Brittney Simone

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked through Expedia and the VIP was acknowledged. Check-in was easy and personable. My room was decked out for my birthday, and champagne / cakes, sweets, and fruit was provided. The resort is older, with some updates. But, is beautiful all in all, has the spirit of the Caribbean. The views were breathtaking, the marina and the yachts fun to imagine myself living on. Food was amazing, no buffet!, service at the restaurant and bar top tier. This is my 4th time staying at a Hyatt all-inclusive and they keep getting better and better.
2023년 10월에 4박 숙박함
답변 제공: James 님, 2023년 10월 31일
Dear Brittney, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Othman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent, food was good! Great off resort trips
2023년 10월에 5박 숙박함
답변 제공: James 님, 2023년 10월 27일
Dear Othman, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

2/10 - 너무 별로예요

NaimahNaimah

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: James 님, 2023년 11월 13일
Hello Naimah, Thank you so much for choosing Zoetry Marigot Bay. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill your expectations. The resort hopes that you will give us another opportunity to meet and exceed your expectations in the future.Once again, our sincere apologies. Best Regards,

10/10 - 훌륭해요

Tatiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was my birthday and I had an amazing time. The staff was lovely and extremely helpful. Wish the gift shops wasn’t under construction. The food was amazing at each restaurant I attended. Sad some don’t open everyday… The room was amazing with a view and a pool. Just wished things stayed opened later.
2023년 8월에 5박 숙박함
답변 제공: James 님, 2023년 10월 23일
Dear Tatiana, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff and the food at the property. We are thrilled that you had a fantastic Birthday experience! We have duly noted your concerns about the Gift Shop and the Restaurant Openings. We will definitely look to improve as best as possible.We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Lori-Ann Valorie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view warm staff
2023년 9월에 4박 숙박함
답변 제공: James 님, 2023년 10월 13일
Dear Lori-Ann, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the beautiful views and the staff at the property.We will definitely share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards,

10/10 - 훌륭해요

Malikah

연인과의 여행
좋아요: 편의 시설/서비스
The staff, atmosphere and welcomeness was a plus. Felt at home and I’ll surely be coking back next year.
2023년 10월에 4박 숙박함
답변 제공: James 님, 2023년 10월 9일
Dear Malikah, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff and overall atmosphere at the property. Zoetry Marigot Bay will certainly ensure that we maintain this setting!We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Best Regards,

10/10 - 훌륭해요

Jose Angel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I had the best stay here for our honeymoon. Incredible kind and welcoming staff that were always more than ready to help in whatever way they could to make our stay perfect. Truly a great place to stay, and we will have to come back.
2023년 10월에 5박 숙박함
답변 제공: James 님, 2023년 10월 9일
Dear Jose Angel, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff. Zoetry Marigot Bay will continue to encourage the staff to be the best that they can be and strive for excellence! We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Best Regards,