"The room was very clean. Checking in was not pleasant. We arrived at 3:45pm (15 minutes before the 4:00pm check in time). We were told that for $150.00 more they could accommodate us with early check-in . We opted to wait the 15 minutes leaving our phone number at the front desk for a text stating our room was ready. 10 minutes later the room was available and we got a text stating so. I prepaid the room via hotels.com and knew I had only the resort fees left to pay. Knowing it was going to be around $130.00 the desk quoted double that. After producing my hotels.com receipt, she acknowledged her error. I strongly urge guests to bring receipts and closely watch their billing procedures. We will not stay there again."