숙박 시설의 전망
예약 가능 여부 확인

펀힐 호텔 여행 후기

4 out of 5
펀힐 호텔
Heugh Road, Stranraer, Scotland

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 138개 이용 후기 중 76개" "
평점 8 - 좋아요. 138개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 138개 이용 후기 중 9개" "
평점 4 - 별로예요. 138개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 138개 이용 후기 중 4개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic setting, Brilliant staff and food. The only thing I would recommend is that the rooms are ungraded decor wise, Great size, clean just needs updating
2024년 4월에 1박 숙박함
답변 제공: Rosie Boghitoiu 님, 2024년 5월 11일
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you enjoyed our fantastic setting, brilliant staff, and delicious food. We appreciate your recommendation regarding the room decor and we will definitely take it into consideration. We strive to provide our guests with a great experience, and your feedback helps us improve. Thank you for choosing us and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely Hotel, Fab views from the Rooms of the Sea and pretty town. Food terrific and Bar and Restaurant staff a credit to the place. Loved it and will be back.
2024년 4월에 1박 숙박함
답변 제공: Rosie Boghitoiu 님, 2024년 4월 15일
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay at our hotel and that you appreciated the stunning views of the sea and the charming town. It's fantastic to know that you found our food terrific and that our bar and restaurant staff exceeded your expectations. We can't wait to welcome you back for another memorable stay!

8/10 - 좋아요

John

좋아요: 숙박 시설 상태 및 시설
The beautiful views and the friendly helpful staff
2024년 2월에 1박 숙박함
답변 제공: Rosie Boghitoiu 님, 2024년 3월 22일
Good MorningThank you for your review. I am glad you enjoyed your stay with us and found the view beautiful and the staff friendly and helpful. We look forward to seeing you again in the future. Kind RegardsRosie Boghitoiu

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Room
Nice stay in a very comfortable and traditional suite for the house/hotel.
View of harbour from suite
Night view of illuminated harbour.
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 21일
Dear Mark,Thank you so much for your kind words. We look forward to seeing you in the future.Kind Regards

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 11월 21일
Dear Mark, Thank you so much for your review. We look forward to seeing you in the future.Kind Regards

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Portpatrick
We definitely enjoyed our stay at the Fernhill. The views were beautiful and the service was excellent, especially Lachlan in the dining room. Portpatrick overall is a hidden gem and we hope to return soon!
2023년 10월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 11월 21일
Dear Robert,Thank you so much for your kind words. We look forward to seeing you in the future.Kind Regards

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at Fernhill during a recent visit to the area to visit family. The hotel is well situated for the Southern Highland Way and other excellent walks and attractions in SW Scotland. We would definitely recommend Fernhill for your next visit to Portpatrick.
2023년 10월에 3박 숙박함
답변 제공: Reception Team 님, 2023년 11월 21일
Dear Andrew,Thank you so much for your kind words. We look forward to seeing you in the future.Kind Regards

8/10 - 좋아요

R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Golden Wedding Treat
The hotel and rooms were clean, comfortable and quite large. Shower was powerful. Food was very nice and the service was first class. Views from our room and the dining room were stunning in this lovely part of southwest Scotland. We would be happy to return and also recommend it to others.
2023년 9월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 21일
Dear Robert,Thank you so much for your kind words. We look forward to seeing you in the future.Kind Regards

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is a little bit dated but clean and comfortable with excellent service. The restaurant serves an excellent breakfast with plenty of options and unlimited coffee and tea. The staff are helpful and attentive without being obtrusive.
2023년 9월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 11월 21일
Dear Alan,Thank you so much for your kind words. We look forward to seeing you in the future.Kind Regards

10/10 - 훌륭해요

IMS

2023년 9월에 3박 숙박함

10/10 - 훌륭해요

PAUL

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a lovely time staying at the Fernhill Hotel. The staff were friendly and the hotel location was just right for us.
2023년 9월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 12일
Thank you for your feedback, we look forward to welcoming you back in the future.

4/10 - 별로예요

KATHLEEN

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Admittedly we booked late and were allotted the last room. However, that does not mean we should put up with a room which smelled musty, was cold and dirty. The dirt was not just one day's poor cleaning but a build up over many weeks/months. We could hardly get to the toilet for the position of the wash hand basin. The edge of the shower tray was filthy, as were some of the adjacent skirtings. The chrome was rusting on towel rail and shelf above whb. Cobwebs and dust prevailed in the en suite and room. The electric socket next to the bed was detached from the wall and left exposed. We did voice our complaints at reception, backed up by photos taken. We opted not to take breakfast and check out early. The receptionist did not charge for our evening meal, which we could not fault, in light of our complaints. However, we are now unlikely to return to Fernhill nor recommend it to others.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

John

2023년 8월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 4일
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 - 좋아요

Philip

2023년 8월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 4일
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Bike trip 23
Staff where amazing , nothing was to much trouble a great experience
2023년 8월에 2박 숙박함
답변 제공: Reception 님, 2023년 9월 4일
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely terrible and disgusting hotel which rue
Absolutely ruined my birthday trip away room was disgusting bathroom had hairs and fluids in it including wood lice which management said was just one but had too flush several down toilet got management too clean toilet but was still disgusting missed all hairs on wall and spray marks had foil holding shower in place living are had debris all over which had too clean myself when entered room. WiFi was no existent spoke too staff numerous to me about this to no avail. Breakfast was unpalatable and meger. Fire alarm was set off in middle of night with staff not having a clue what to do fire doors left open and bang throughout night so don't expect much sleep at this hotel worst trip ever had and for a 3 supposed 4 star hotel was appalling avoid at all costs!!!!
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
The hotel is nice and staff very friendly only let down with poor food or should I say average food
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

2023년 8월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 4일
Thank you for your feedback, we look forward to welcoming you back in the future.

6/10 - 괜찮아요

OLGA

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 4일
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 - 훌륭해요

mervyn

2023년 7월에 2박 숙박함
답변 제공: Reception 님, 2023년 9월 4일
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 - 좋아요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Reception 님, 2023년 9월 4일
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Robert

2023년 7월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 4일
Thank you for your feedback, we look forward to welcoming you back in the future.

4/10 - 별로예요

Paul

2023년 7월에 1박 숙박함

8/10 - 좋아요

Melanie

2023년 7월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 4일
Thank you for your feedback, we look forward to welcoming you back in the future.

2/10 - 너무 별로예요

William

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Tired overpriced hotel
Tired, run down, grossly overpriced, mediocre food. Do not stay here.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Michael

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Stella

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dog friendly and the harbour was picturesque
2023년 5월에 1박 숙박함

8/10 - 좋아요

William

2023년 6월에 2박 숙박함

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

4/10 - 별로예요

Wendy

2023년 5월에 2박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to hopefully welcoming you back to Fernhill Hotel in the future.

8/10 - 좋아요

Nicholas 님, Stroud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

10/10 - 훌륭해요

Ian

2023년 5월에 1박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

8/10 - 좋아요

Mark

2023년 5월에 2박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

10/10 - 훌륭해요

Ian

2023년 4월에 1박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

10/10 - 훌륭해요

Brian

2023년 4월에 1박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

8/10 - 좋아요

Stuart

가족 여행
좋아요: 직원 및 서비스
Somewhat old and need of updating but great food
2023년 4월에 1박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to hopefully welcoming you back to Fernhill Hotel in the future.

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

10/10 - 훌륭해요

Vina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

10/10 - 훌륭해요

Matthew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

10/10 - 훌륭해요

Noel

2023년 3월에 2박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

10/10 - 훌륭해요

Sharon

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, lovely staff and comfortable room. Easy walk into the village and lots of options there for a pub meal. Dog friendly hotel which was perfect for me. 20 mins drive to Cainryan ferry port the next morning.
2023년 3월에 1박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback and lovely comments, we look forward to welcoming you back to Fernhill Hotel in the future.

10/10 - 훌륭해요

Graham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

10/10 - 훌륭해요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
Great hotel, food was excellent and the staff couldn't do enough for us. Will definitely recommend this hotel.
2023년 3월에 2박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback and your lovely comments, we look forward to welcoming you back to Fernhill Hotel in the future.

10/10 - 훌륭해요

James

2023년 2월에 2박 숙박함
답변 제공: Reception 님, 2023년 6월 6일
Thank you for your feedback, we look forward to welcoming you back to Fernhill Hotel in the future.

2/10 - 너무 별로예요

Ainslie

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed.
We had booked a specific type of room but were given one on the lower floor which had a patio door rather than a window. Staff at the hotel, initially told us this was due to a fault with a room door and another room waiting to be cleaned after a dog had been in it. We were also then told that Hotels.com had changed the type of room booked. We checked with them - they had not! The room we were given meant we could not keep the room ventilated overnight which made for less than comfortable sleeping. Whenever we did open the door in daylight hours we were subject to the smoke and ashtray smell of the smokers in the room next door. There was no hotel information in the room, only one cup and no bottled water - which was specified on our booking. The dust and cobwebs around the room were unacceptable and very different from our previous stays. Dinner was exceptional - food and service, but not enough for us to consider a return visit. The staff we dealt with were all very pleasant but no one seems to be in charge.
2022년 11월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Alison

2022년 10월에 1박 숙박함