Dear Sando,We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ngurah SedanaGeneral Manager

Dear DesiThank you for taking time to write about your stay in Ibis Surabaya City Center.We are suprised by your score,do not hesitate to share with us any experiences you had on our hotel. We take pride in level services and it is important to us that our guest leave feeling like they had great experiences, please reach us out personally if you would like to discuss your recent stayWe do hope we can serve you better in the future.Sincerely,Ngurah SedanaGeneral Manager

Dear Patrick,We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ngurah SedanaGeneral Manager

Dear Chuan Guan,Warmest greeting from ibis Surabaya City CenterThank you for your time to telling us your experiences during your stayed. Unfortunately, your experiences was not reflecting our quality of services, please kindly accept our sincere apologies. Your feedback has been forwarded to our team for our improvement. Once again, thank you for your time and we wish you give us chance to welcoming you back in the near future.Stay Safe and keep Healthy.Regards Ngurah SedanaGeneral Manager

Dear Katie,We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ngurah SedanaGeneral Manager

Dear Simon,We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ngurah SedanaGeneral Manager

Dear Lydia Mason,Warmest greeting from ibis Surabaya City CenterThank you for your time to telling us your experiences during your stayed. Unfortunately, your experiences was not reflecting our quality of services, please kindly accept our sincere apologies. Your feedback has been forwarded to our team for our improvement. Once again, thank you for your time and we wish you give us chance to welcoming you back in the near future.Stay Safe and keep Healthy.Regards Ngurah SedanaGeneral Manager

Dear Ngai Weng,We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ngurah SedanaGeneral Manager

Dear Ayumi,We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Stay Safe & Keep HealthySincerely,Ngurah SedanaGeneral Manager

Dear Ayumi,We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Stay Safe & Keep HealthySincerely,Ngurah SedanaGeneral Manager

Dear Ahmad,Thank you for the score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ngurah SedanaGeneral Manager

Dear Rosel ,We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ngurah SedanaGeneral Manager

Ryan yang terhormat,Terima kasih atas nilai yang Anda berikan. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan selama berkunjung di hotel ibis Surabaya City Center.Sekali lagi terima kasih atas kunjungan Anda, dan kami harap dapat melayani Anda lagi dikemudian hari.Stay Safe & Keep HealthyHormat kami,Ngurah SedanaGeneral Manager

Tamu yang terhormat,Terima kasih atas komentar dan nilai yang Anda berikan. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan selama berkunjung di hotel ibis Surabaya City Center.Sekali lagi terima kasih atas kunjungan Anda, dan kami harap dapat melayani Anda lagi dikemudian hari.Stay Safe & Keep HealthyHormat kami,Ngurah SedanaGeneral Manager

Carolina yang terhormat,Terima kasih atas nilai yang Anda berikan. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan selama berkunjung di hotel ibis Surabaya City Center.Sekali lagi terima kasih atas kunjungan Anda, dan kami harap dapat melayani Anda lagi dikemudian hari.Stay Safe & Keep HealthyHormat kami,Ngurah SedanaGeneral Manager

Nyoman yang terhormat,Terima kasih atas nilai yang Anda berikan. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan selama berkunjung di hotel ibis Surabaya City Center.Sekali lagi terima kasih atas kunjungan Anda, dan kami harap dapat melayani Anda lagi dikemudian hari.Stay Safe & Keep HealthyHormat kami,Ngurah SedanaGeneral Manager

Angela yang terhormat,Terima kasih atas nilai yang Anda berikan. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan selama berkunjung di hotel ibis Surabaya City Center.Sekali lagi terima kasih atas kunjungan Anda, dan kami harap dapat melayani Anda lagi dikemudian hari.Stay Safe & Keep HealthyHormat kami,Ngurah SedanaGeneral Manager

Dear AngelaWe very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Stay Safe & Keep HealthySincerely,Ngurah SedanaGeneral Manager

Dear WANG MENG,Thank you for the score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Stay Safe & Keep HealthySincerely,Ngurah SedanaGeneral manager

Tanto yang terhormat, Terima kasih atas nilai yang Anda berikan. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan selama menginap di hotel ibis Surabaya City Center. Sekali lagi terima kasih atas kunjungan Anda, dan kami harap dapat melayani Anda lagi dikemudian hari. Hormat kami, Ngurah Sedana General Manager

Dear Valued Guest, Warmest Greetings from Ibis Surabaya City Center… I wanted to personally thank you for staying with us and for giving positive review on Expedia. I will be happy to be of your assistance and look forward to hear from you. Best regards, Vivi Anggriani General Manager

Dear Valued Guest, Thank you for staying on Ibis Surabaya City Center and for giving your review trough Expedia. Please do let me know personally if I may make arrangements for you on your next visit. Best Regards, Vivi Anggriani General Manager

Dear Mr Ji Koek, Greeting from Ibis Surabaya City Center.... I wanted to personally thank you for staying with us, for taking the time to complete our survey and for your kind words towards our colleagues. We take all feedback of our guests very serious since it is our utmost mission to exceed expectations and create enchanting experiences, therefore all of your feedback helps us to improve our products and services, and they are very valuable to us. We sincerely hope that we may welcome you back again soon. Please let us know if we may make arrangements for you. Yours Faithfully, Vivi Anggriani General Manager

Dear Valued Guest, Thank you for your score review. We are looking forward to welcoming you on Ibis Surabaya City Center. Kind Regards, Vivi Anggriani General Manager

Dear Valued Guest, Thank you for choosing Ibis Surabaya City Center during your trip to Surabaya. It's a great source of inspiration and assistance to receive feedback from our valued guests. We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Yours Faithfully, Vivi Anggriani General Manager

Dear Valued Guest, Warmest Greeting from Ibis Surabaya City Center.... I wanted to personally thank you for staying with us and for taking the time to give nice review. We are delighted to learn that overall you have enjoyed your stay and we sincerely hope that we may welcome you back in the near future. Thank you again for all your honest feedback and it is only with this input that we have the opportunity to improve our services. Please do let me know personally if I may make arrangements for you. Yours Faithfully, Vivi Anggriani General Manager

Dear Valued Guest, Thank you very much for your very valuable feedback. I am definitely grateful for each of the points, as it helps us to see from a guests’ point of view and we may improve accordingly. We sincerely hope that we may welcome you back in the near future, and please let me know personally if I may make arrangements for you. Yours Faithfully, Vivi Anggriani General Manager

Dear Mr. Kevin, Greeting from Ibis Surabaya City Center.... Thank you for taking the time to write your review on and thank you so much for choosing Ibis Surabaya City Center during your trip to Surabaya. It's a great source of inspiration and assistance to receive feedback from our valued guests. I will share your comments with our team. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely hope that we may welcome you back again soon. Please let us know if we may make arrangements for you. Yours Faithfully, Vivi Anggriani General Manager

Yth Bapak / Ibu, Salam Hangat dari Kota Pahlawan Surabaya... Terima kasih kami ucapkan kepada Bapak/Ibu atas waktu yang telah diluangkan untuk menuliskan pengalaman selama menginap di hotel Ibis Surabaya City Center. Review ini akan menjadi evaluasi bagi kami untuk meningkatkan kualitas pelayanan dan mutu untuk melayani semua tamu kami. Bapak / Ibu, Kami menantikan kunjungan Bapak/Ibu ke Hotel Ibis Surabaya City Center lagi dan sangat berharap dapat memberikan pelayanan yang lebih baik pada kunjungan yang berikutnya di hotel kami. Hormat kami, Vivi Anggriani General Manager

Dear Mr/Mrs, Thank you for taking the time to write your review and thank you so much for choosing Ibis Surabaya City Center during your trip to Surabaya. Guest satisfaction is our main service goal, however, please be assured we have taken notes of your feedback. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Yours Faithfully, Dodit N Hapsoro General Manager