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Mercure Swansea Hotel

4.0 star property
Welsh hospitality shines at this Swansea hotel where helpful staff serve excellent food in a convenient location for exploring the city

Choose dates to view prices

Located in central Swansea, the Mercure Swansea Hotel welcomes travelers warmly. The on-site Brasserie serves breakfast and dinner in a relaxed setting. Guests can unwind in the garden after visiting nearby St. Joseph's Cathedral and the Dylan Thomas Centre.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
The current price is ₩121,177
₩145,413 total
includes taxes & fees
Jun 4 - Jun 5
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About this property

Mercure Swansea Hotel

  • Upscale hotel near Swansea.com Stadium
  • Located close to St. Joseph's Cathedral and Dylan Thomas Centre, Mercure Swansea Hotel provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Brasserie, offers breakfast, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and luggage storage
    • Meeting rooms, multilingual staff, and smoke-free premises
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 119 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • LED TVs with digital channels
    • Free infant beds, electric kettles, and heating

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure Swansea Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mercure Swansea Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Mercure Swansea Hotel on Jun 4, 2026 start from ₩121,177, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Swansea Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Swansea Hotel?

Check-out is at 11:00 AM.

Where is Mercure Swansea Hotel located?

Located in Llansamlet, this hotel is 1.6 mi (2.6 km) from Swansea.com Stadium and 2.6 mi (4.1 km) from St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 400 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On room had a lake view and the staff were great!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kenneth

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable room
Stayed 1 night in Apr 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Clean and comfortable. Friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mr Terence J

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Polite and helpful staff. Room was lovely and clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service
Clean rooms, great parking, normal standard UK Breakfast. Great for One Night
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service
Very friendly staff on check in and check out,Clean room and very comfortable bed.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
Staff were really pleasant and courteous. Breakfast was excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shelagh

Liked: Cleanliness, staff & service, amenities
Clean room lovely staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely and very helpful through my stay, the food in thr evening and breakfast was also very nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities
Clean room easy checknin ams check put fabulous beds
Stayed 1 night in Dec 2025
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bar and restaurant. Hotel in lovely quiet location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speedy check in by a friendly receptionist who was helpful and polite. Nice size room and good friendly service throughout. Clean and comfortable.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities
The hotel staff was very courteous and helpful My room would not heat up and was very chilly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay all the staff were friendly and helpful. Nialll on reception was great at helping us with transport into the city
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Laurence

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Freshly cooked breakfast and reasonable. Rooms and corridors in dire need of revamp. TV not working, iron was unreliable, seriously cracked hand basin. For the price all around the stay was functional.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a football match and was well located for this activity. Food was great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working in Swansea

Clean and comfy room, great staff. Will stay again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast options
Stayed 1 night in Aug 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Communal areas look lovely, bed was very comfortable and I slept really well. The room is dated and had some wear and tear. I would stay here again though. Food was good too.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Everything fine and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good welcome at reception also good service in the bar and restaurant area Clean and will stay again
Stayed 1 night in May 2025
Verified

4/10 Poor

Dominic

Liked: Staff & service
Staff were very friendly and hotel was located in a quiet place but the problem was my bed was so uncomfortable, the mattress had collapsed and needed turning or rotating asked twice but they did nothing, wasn’t bothered at all. So as of this I don’t sleep for very long and will never return as obviously they don’t listen to the guests and help them with the requests.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

swansea stay

Hotel staff and location are excellent. The hotel itself a little tired in places but clean and tidy, overall really good value.
Stayed 3 nights in May 2025