외관

노보텔 시드니 파라마타 여행 후기

4 out of 5
노보텔 시드니 파라마타
350 Church Street, Parramatta, NSW

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 291개" "
평점 8 - 좋아요. 1000개 이용 후기 중 356개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 190개" "
평점 4 - 별로예요. 1000개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 59개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

HEEJOO

2023년 3월에 4박 숙박함
답변 제공: Front Office 님, 2023년 7월 8일
Dear valued guestThank you for taking the time to provide this feedback your recent stay at Novotel Parramatta.I am pleased to hear you enjoyed your time whilst in our care I will share your comments with our team in hopes to improve our services.I hope you give us the chance to welcome you back into the Novotel Parramatta sometime in the near future. Until then all the best Kind regards

6/10 - 괜찮아요

Hyunjung

가족 여행
2022년 12월에 4박 숙박함

10/10 - 훌륭해요

Jiho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good place
It was nice and comfortable
2020년 9월에 1박 숙박함
답변 제공: General Manager 님, 2020년 11월 17일
We are glad to hear you enjoyed your stay with us :)

10/10 - 훌륭해요

Choongsub

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호주여행의 마지막날을 행복하게 만들어준 고마운 노보텔 호텔
친절한 직원들의 응대와 더불어 나무랄데 없는 아침식사를 할 수 있었던 시드니의 노보텔 호텔은 정말 여행의 마지막날까지 행복한 마음을 가지게 하여준 고마움 그 자체 였습니다.
2019년 2월에 2박 숙박함
답변 제공: Rathish Nair 님, 2019년 2월 16일
Dear Choongsub, Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 - 좋아요

eun ok

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 8박 숙박함
답변 제공: Rathish Nair 님, 2018년 8월 3일
Dear Eun, Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one.

8/10 - 좋아요

WOOHYUENG

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
시내 가까운 호텔
시내가 가까워서 편리했습니다. 주위에 한국음식점들도 많아서 여행에서 한국에 대한 향수를 달랠 수 있었습니다. 편안한 여행이었습니단.
2017년 12월에 2박 숙박함
답변 제공: Michaela Body 님, 2018년 1월 30일
Thank you for taking the time to review your stay at Novotel Sydney Parramatta. It's always a pleasure to receive positive feedback and acts as a great encouragement to our team. It's good to hear that you felt at home with the Korean Restaurant near by, We hope to welcome you back to the hotel in the future. Regards, Michaela Body Front Office Assistant Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good!
Clean room. Nice staff. Everything is good.
답변 제공: Michael 님, 2015년 9월 26일
Thank you for the kind review

8/10 - 좋아요

PRARIDSARA

가족 여행
좋아요: 청결 상태
Great location.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Roseanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful staff and great location
2024년 5월에 2박 숙박함

8/10 - 좋아요

Roseanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are so friendly and accommodating. Great location good size rooms and clean rooms
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Yolanda

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pool was closed
2024년 5월에 1박 숙박함

8/10 - 좋아요

Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Richard

별로예요: 숙박 시설 상태 및 시설
Many areas seem in need of an update, especially the bathrooms. Mine was small, with a very low ceiling and it was impossible to shower without getting the whole floor dangerously wet (inadequate shower screen). Staff did their best and seemed a little “gun shy” expecting customers to be rude/entitled (in fairness many were). Got the wrong coffee from the barista 2/3 mornings. Area is growing rapidly and it’s only a very short walk to many good restaurants and the train/bus links to the rest of Sydney.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice central area. Close to shops and restaurants
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Therese

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service by staff. They were friendly, efficient and helpful. The room was very clean and comfortable. The bed was super comfortable. We will definitely stay again!
2024년 3월에 1박 숙박함
답변 제공: Lynecee 님, 2024년 3월 23일
Dear Therese,Thank you very much for your outstanding ratings regarding your stay at Novotel Sydney Parramatta. Glad you were able to enjoy a comfortable stay with us. It is always a pleasure to receive such positive feedback. It is especially nice when its regarding our team and their service.Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lynecee Purificacion Assistant Manager

10/10 - 훌륭해요

Hannah

2024년 2월에 9박 숙박함
답변 제공: Baedon 님, 2024년 3월 10일
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Baedon Barton-VaofanuaFront Office Supervisor

6/10 - 괜찮아요

Angelo

좋아요: 청결 상태
The hotel's location is very convenient for attending meetings in Parramatta CBD and having a good time walking by the riverside in the evening, dining, etc. The only disappointment was with the air con. I could not turn it off, and the staff told me they would fix that, but they didn't.
2024년 2월에 2박 숙박함
답변 제공: Lynecee 님, 2024년 2월 18일
Dear Angelo,Thank you for taking the time to provide feedback on your recent stay.I am happy to see that you enjoyed your overall stay and especially enjoyed the convenience of our location. However, I am sorry for your discomfort as a result of the air conditioning system not fully functioning during your stay. We have gotten our maintenance team to address accordingly and prevent future occurrences.Thank you again for your feedback and we hope to welcome you back again.Kind regards,Lynecee PurificacionAssistant Manager

10/10 - 훌륭해요

Gemma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay
Great accommodation friendly staff great gym and pool area.
2024년 2월에 2박 숙박함
답변 제공: Lynecee 님, 2024년 2월 18일
Dear Gemma,Thank you for sharing your experience and highlighting aspects of your recent stay. I am glad that you got to enjoy our pool and gym during your stay with us. I am happy to see that our team friendly, it is always a pleasure to receive positive feedback especially regarding our team and their service. Thank you again for sharing your experience, and we hope to welcome you back in the near future.Kind regards,Lynecee PurificacionAssistant Manager

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Ricardo

Perfect hotel
2024년 2월에 2박 숙박함
답변 제공: Novotel Sydney Parramatta 님, 2024년 2월 8일
Hi Ricardo,Thank you for taking the time to leave a review. We appreciate your kind words and are happy to hear you enjoyed your stay with us.Thank you

10/10 - 훌륭해요

Declan

2024년 1월에 1박 숙박함
답변 제공: Baedon 님, 2024년 3월 10일
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Baedon Barton-VaofanuaFront Office Supervisor

10/10 - 훌륭해요

Michael

2024년 1월에 1박 숙박함
답변 제공: Lynecee 님, 2024년 1월 22일
Dear Michael,Thank you for taking the time to provide this feedback.I am happy to see that you had an enjoyable stay with us based on your high rating. We look forward to welcoming you back in the near future.Kind regards,Lynecee PurificacionAssistant Manager

10/10 - 훌륭해요

Stefan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Hotel mit guten Zimmer. Aussicht im 9. Stock sehr gut. Top Preis-/Leistungsverhältnis, doch Parkplatz recht teuer (35.-$)
2024년 1월에 1박 숙박함
답변 제공: Lynecee 님, 2024년 1월 16일
Dear Stefan,Thank you for sharing your experience and highlighting aspects of your recent stay. We are glad you enjoyed your stay with us and found the hotels location ideal, it is always a pleasure to receive positive feedback However, I am sorry that you had a downside to your stay; we are aware of the other parking prices around Parramatta and try to stay within that range of the market. Thank you again for sharing your experience, and we hope to welcome you back in the near future.Sincerely,Lynecee PurificacionAssistant Manager

6/10 - 괜찮아요

Kazi jahan jeb

출장 여행
modern air condition need to be installed, no shower gel
2024년 1월에 2박 숙박함

8/10 - 좋아요

Anne

2023년 12월에 1박 숙박함
답변 제공: Lynecee 님, 2024년 1월 15일
Dear Anne,Thank you for taking the time to provide this feedback.I am happy to see that you had an enjoyable stay with us based on your high rating. We look forward to welcoming you back in the near future.Kind regards,Lynecee PurificacionAssistant Manager

10/10 - 훌륭해요

HERMAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEST HOTEL IN PARRAMATTA
Novotel Hotels are always good, this one in Parramatta we got at the last minute and for the price I think is one the best
2024년 1월에 1박 숙박함
답변 제공: Baedon 님, 2024년 1월 9일
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Baedon Barton-VaofanuaFront Office Supervisor

10/10 - 훌륭해요

Perryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property, close to restaurants and shopping.
2023년 12월에 2박 숙박함

4/10 - 별로예요

Kheminda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Below average experience
Check-in was not smooth, the fob did not work and I had to come down again to get access to the room. Another guest told me they had the same experience. Room service interrupted my sleep. Room was cramped and poor quality, the shower gel in the shower was empty and not re filled. The towels smelled like Asian food, didn’t use them, they were not fresh. Room was dusty. Overall, poor quality for the price. Unexpected.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Tahmeena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Randa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and convenient
I like the hotels location and convenience to near by restaurants and Westfield. It is outdated. However it’s clean and tidy & rooms are clean. The front desk staff were extremely friendly and housekeeping did up the sofa bed every day for my daughter. I wish parking was cheaper, I’ve been staying at this hotel for 10 years and parking keeps increasing and there should be a discount for guests.
2023년 12월에 3박 숙박함
답변 제공: Baedon 님, 2024년 1월 9일
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Baedon Barton-VaofanuaFront Office Supervisor

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

AIJUAN

2023년 12월에 2박 숙박함

8/10 - 좋아요

Masahiro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
駅チカで便利
駅から歩いて10分程度で、近くにはコンビニ、スーパーがあり、レストランもたくさんあり、とても便利です。 部屋も広くて、湯沸かし器もあり、とても快適に過ごせました。
2023년 11월에 3박 숙박함
답변 제공: Baedon 님, 2024년 1월 10일
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Baedon Barton-VaofanuaFront Office Supervisor

6/10 - 괜찮아요

Dielle

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
So disappointing that the pool was closed during our stay and we were not notified when booking. We had booked this place specifically for 2 reasons, one of which being the pool. Kids were very upset as we had promised swimming.

6/10 - 괜찮아요

Hayden

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Julie

2023년 11월에 1박 숙박함

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For some reason my booking of a twin room on wotif didn't go through to the hotel correctly and i was allocated a king room. Unfortunately there we no more twins available but the Manager on duty quickly solved the problem with a portable bed and a discount on the rate. I was really impressed with the young managers friendliness and service. We have stayed at the Novatel a few times on think its great
2023년 10월에 1박 숙박함

8/10 - 좋아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very welcoming and helpful. Room was lovely, and bed was comfortable. Plenty of parking onsite. Room was a little noisy and we could hear noise from the street. Overall, and nice motel. Would definitely recommend.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Charmaine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
My 8 hour meeting was right opposite this hotel. I was allowed to park the car for the night and day for a flat rate of $35. Very handy indeed
2023년 10월에 1박 숙박함

8/10 - 좋아요

Melissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy to find
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

ROB

2023년 10월에 1박 숙박함

8/10 - 좋아요

Mohamed

2023년 10월에 2박 숙박함

8/10 - 좋아요

Margaret

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly helpful staff - I'd forgotten to bring my phone charger and they very kindly lent me one during my stay. The breakfast offerings were very generous and catered for any needs. As an older person, I found the shower placed over the bath difficult. The other difficulty was the very noisy air conditioning in my room which I was unable to adjust.
2023년 10월에 2박 숙박함
답변 제공: Lynecee 님, 2023년 10월 25일
Dear Margaret,We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. I am happy to read that you had such an enjoyable stay with us and that are staff were very helpful to you. It is always a pleasure to receive positive feedback especially when it is regarding our team. However, I do want to apologise for the issues you had with the shower, we do offer rooms with a separate shower and bath. If we are able to welcome you back we would be happy to provide one of these rooms if we have the availability.Thank you again for sharing your experience, we hope we can welcome you back soon.Warm regards,Lynecee PurificacionAssistant Manager

4/10 - 별로예요

Laurwn

단체 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not enough towels, dripping aircon all night, beds constantly moving, several power points not working, only two cups in a room with three people.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The only thing I didn't like was the air conditioning was set too low. Just sayin'.
2023년 10월에 1박 숙박함
답변 제공: Lynecee 님, 2023년 10월 25일
Dear Patricia,Thank you for taking the time to provide this feedbackIt is nice to see you had an overall nice experience with us, we are happy to inform you we are in the process of fixing our air conditioning so this issue no longer be an issue in the near future. I appreciate your feedback and hope to have the opportunity to welcome you back in the near future.Warm regards,Lynecee PurificacionAssistant Manager

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Lynecee 님, 2023년 10월 25일
Dear Sarah,Thank you for sharing your experience. It is always wonderful to receive positive feedback. We look forward to welcoming you back soon.Kind regards,Lynecee PurificacionAssistant Manager

2/10 - 너무 별로예요

Jeremy

2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great spot, staff very good
2023년 10월에 1박 숙박함
답변 제공: Lynecee 님, 2023년 10월 6일
Dear Jeremy,Thank you for taking the time to provide this feedback.I am happy that you enjoyed your stay with us and found the hotels location ideal. I am also pleased to hear that our friendly team were able to accommodate to your needs. It is always a pleasure to receive positive feedback especially when it is regarding our team.Thank you again for sharing your experience, and we look forward to welcoming you back in the near future.Kind regards,Lynecee PurificacionAssistant Manager

8/10 - 좋아요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Lynecee 님, 2023년 10월 6일
Dear Tamara,Thank you for taking the time to provide this feedback.I am happy that you enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind regards,Lynecee PurificacionAssistant Manager

6/10 - 괜찮아요

Ruth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We checked in on a sweltering day excited to use the pool. The spa was almost green and the pool itself really unappealing. Very different to the photos that had enticed us
2023년 10월에 1박 숙박함