외관

게스트하우스 파이프 여행 후기

2.5 out of 5
게스트하우스 파이프
3021 Pacific Highway East, Fife, WA

이용 후기

5.0
평점 10 - 훌륭해요. 780개 이용 후기 중 71개" "
평점 8 - 좋아요. 780개 이용 후기 중 127개" "
평점 6 - 괜찮아요. 780개 이용 후기 중 136개" "
평점 4 - 별로예요. 780개 이용 후기 중 175개" "
평점 2 - 너무 별로예요. 780개 이용 후기 중 271개" "

5.0/10

청결 상태

5.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

8/10 - 좋아요

John k

2021년 9월에 4박 숙박함
답변 제공: FRONTDESK 님, 2022년 9월 20일
THANK YOU FOR THE FEED BACK

6/10 - 괜찮아요

Alan

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 5월 14일
THANK YOU FOR THE FEEDBACK

2/10 - 너무 별로예요

LINDA 님, TUALATIN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 5월 10일
we can not fix the problem if we do not know what it is

6/10 - 괜찮아요

Anthony

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nothing
2024년 3월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 3월 31일
thank you for the feed back

8/10 - 좋아요

Leslie

가족 여행
좋아요: 직원 및 서비스
The staff is courteous & the cleaning staff very humble & non-invasive. Having better lighting around the property would be better, but the motel may not own those areas or have control over that.
2024년 3월에 3박 숙박함
답변 제공: frontdesk 님, 2024년 3월 17일
thank you so much for the feed back we hope you return soon

2/10 - 너무 별로예요

Marina

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon our arrival, the room stank, there was hair in the shower, the mirrors were dirty, and the vent was pulled out of the wall. The tiles were cracked and there was a random patch in the shower wall. The sink was chipped with specks of black, and clogged .
2024년 2월에 3박 숙박함
답변 제공: frontdesk 님, 2024년 2월 6일
Thank You for the feedback upon check in we have a sigh posted that you have 10 minutes to check out your unit if there any issues we will gladly change your unit you did not return and if it was so bad why did you stay 2 additional hours after check out time 3 nights no issues until you checked out

2/10 - 너무 별로예요

Kyle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were given a room without a proper lock/deadbolt ( very unsafe). 1st floor window did not have a stable screen or lock. The window was Also cracked. The overall cleanliness was a 0/10- the carpet floor looked like it clearly hadn't been vacuumed anytime recently. The layer of dust/ grease/black spots was Apparent all over the floors! Disgusting. Also- we didn't receive our $40 cash deposit back because they said we smoked in the room?!?! They found ONE butt from a previous guest ( I assume) - because we don't even smoke! Overall - we will never stay there again 😭
2024년 2월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 2월 4일
thank you for the feedback but are you the person who let someone in the side door that had no I D and was not checked in with front desk upon check in you are given 10 minutes to inspect your unit and return if there are issues you had no complaints

6/10 - 괜찮아요

Cole

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: frontdesk 님, 2024년 2월 4일
thank you for the feed back

2/10 - 너무 별로예요

Keri

2023년 12월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 12월 19일
if we do not know what to work on how can we improve the property please explains

4/10 - 별로예요

Estela

2023년 12월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 12월 12일
thank you for the feed back we are working to improve the property

6/10 - 괜찮아요

Joseph

I felt like I got what I paid for, basic success.
2023년 10월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 11월 2일
Thank You So Much For The Feed Back We Look Forward To Your Return Please Stay Safe

2/10 - 너무 별로예요

Britta

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most revolting place I have ever stayed in any of the 5 continents I’ve visited. The bed smelled worse than an unserviced bus depot toilet stall. I would describe it as a “urine raft”, which was wet for unexplained reasons. The peephole was torn out, the latch lock broken, black mold came flooding out the tub faucet when I turned it on, part of the ceiling was missing, floor had heavily chemical scented wetness, which battled the urine stench for olfactory dominance, and the door frames looked chewed off (but by who?). Perhaps the most disturbing thing was when I came back to find the sink freshly wet and littered with short hairs. I do not shave, or even have that color of hair. I also saw people openly smoking things off tinfoil in the parking lot. Additionally, the breakfast is STILL gone due to covid restrictions in 2023. Pool looks like it has never been opened, so don’t expect it. Initially, I had adopted the attitude that I got what I paid for, my bad for not reading the reviews, which you should do if only for the entertainment. Also , note that the pictures of happy families and pretty grounds on the website are actually stock images. The fact that someone was USING my room while I was away was what secured its position as worlds most revolting. The grounds have piles of trash and broken glass. On the plus side it wasn’t super loud at night and some of the staff were friendly.
2023년 9월에 3박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 19일
Thank you for the feed back we will address these issues

2/10 - 너무 별로예요

Kaitlin

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
It was a bad area. Felt very unsafe during my stay.
2023년 10월에 2박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 19일
sorry to hear that but I work the graveyard shift and I am a female I know that I am very safe the police drive thru every 15 minutes thank you for the feed back

4/10 - 별로예요

T'kia

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelled like smoke, very dirty. Got sick after staying there one night.
2023년 10월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 17일
We try to change rooms when the guest request sorry your stay was not enjoyable

6/10 - 괜찮아요

jessica

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 17일
thank you so much

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very polite staff and good, clean rooms.
2023년 10월에 2박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 17일
thank you so much

2/10 - 너무 별로예요

Jennifer

2023년 10월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 17일
if we do not know what the problem was how can we fix it

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I walked into my room and there was an immediate strong smell of urine. The carpet had stains and it was not clean. I called to the front desk and asked to at least change rooms, but she said they were overbooked and offered Lysol spray. That was unbearable. I did not stay and when I asked for a refund I was told that because I was in the room for 30 minutes I could not receive a refund. I am extremely disappointed and frustrated that I had to find another place to stay when it was so late at night. Do NOT stay at the Guesthouse in Fife, WA!
2023년 10월에 2박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 17일
Sorry your stay was not pleasant

4/10 - 별로예요

Anthony

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It smelled like cigarettes, we got another room which was better. The facility wasn’t good. But the staff was extremely friendly and accommodating.
2023년 10월에 2박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 17일
thank you so much glad we could make your stay a little better

2/10 - 너무 별로예요

Miltalean

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 13일
thank you for the feedback

6/10 - 괜찮아요

EDGAR

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rugs too sticky , bad odor .
2023년 10월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 8일
thank you so much for letting us know what the issues are that is how we fix it

4/10 - 별로예요

Carlos

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 10월 8일
thank you for staying sorry we were not up to your standards we will improve

2/10 - 너무 별로예요

Lilith

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
After we checked in, we left instead of sleeping there, even though we prepaid and couldn't get a refund. It felt unsafe - there were several people hanging out in different spots the dark parking lots in front of and behind the building; someone propped open the unlit and unmarked back entrance that needs a key card to get in; and there wasn't a bar lock on the room door (but there were about 20 holes drilled randomly in the doorframe and wall instead). The non-smoking room smelled like cigarettes. The desk worker was sweet and the room had been cleaned, but the furniture and walls were damaged.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 21일
Dear Lilith,While we are glad one of our front desk team members made you feel welcome, we are saddened to learn that you decided not to stay with us. Your feedback is important and helps us to determine where we need to focus our efforts to improve our guest experience. We are grateful for your constructive comments, and we hope you decide to revisit us someday.

10/10 - 훌륭해요

Gerardo

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people support is very friendly
2023년 9월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 17일
thank you so much for staying have a great day

2/10 - 너무 별로예요

Taylor

별로예요: 편의 시설/서비스
They never answered the phone for me or the Expedia agent and I never actually stayed here. Worst booking process ever, and can’t trust that staff will actually be present to check into rooms or process refunds for a room I didn’t even get.
2023년 9월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 15일
our desk is open 24/7 if we are not at our desk we are helping other guests We have had the booking companies say they are calling with the guest stand at the desk and they are not calling and also there is a 24 hour cancellation policy

10/10 - 훌륭해요

Alfonce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 13일
thank you so much for the 5 stars

2/10 - 너무 별로예요

Curt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 13일
thank you for the feed back

2/10 - 너무 별로예요

Aaron

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 12일
thank you for the feed back but we can not fix the issues if we do not know what they are

4/10 - 별로예요

Davida

2023년 7월에 2박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 10일
thank you for the feed back

4/10 - 별로예요

Melina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gym was unplugged, the room smelled, no breakfast even though they say it in the billboard, no forks or silverware for food
2023년 9월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 9일
We are remodeling the breakfast area and we do have plastic ware the gym is being remodeled as well we are just trying to improve the property thank you for the feed back

10/10 - 훌륭해요

Jimmy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 9일
thank you so much for the feedback

2/10 - 너무 별로예요

Joseph

Know Before You Book
Be warned: If you show up for your reservation past midnight they keep your money and sell your room off to someone else. I had to learn the hard way and was turned away by the front desk for not notifying them ahead of time. I’d never heard of this policy and assumed the room was mine regardless of when I arrive, but the price I paid for that was close to $100, no shower and an overnight stay in my car at a random rest stop.
2023년 9월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 5일
your check in time is 3 p.m until midnight after midnight it is a new day we wait until 2 a.m which is more then fair it is written in things you should know when you book online we even will check you in if you call and let us know you are coming on a prepaid reservation you can not expect us to hold a out of date reservation until 5 or 6 a m

2/10 - 너무 별로예요

Jennifer 님, san jose

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really really bad all bad
2023년 9월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 3일
THANK YOU FOR THE FEDD BACK

8/10 - 좋아요

Edgar

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 5일
Thank you so much Edgar

2/10 - 너무 별로예요

Pierre

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Took for ever to check in, understaffed. Place is dirty and basically just a dump.
2023년 8월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 8월 9일
thank you for the feed back

10/10 - 훌륭해요

EDGAR

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like that was dirt outside but everything else was great time to relax to go to work the next day
2023년 8월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 8월 8일
thank you so much for you awesome feedback

6/10 - 괜찮아요

Darrel

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: FRONTDESK 님, 2023년 8월 9일
thank you so much for the feed back

10/10 - 훌륭해요

Marissa

2023년 8월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 3일
THANK YOU FOR THE FEED BACK

2/10 - 너무 별로예요

Wei

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 8월 5일
thank you for the feed back

2/10 - 너무 별로예요

Raul

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trash everywhere, sheets were stained, tv scratched, broken picture frame, broken fire alarm and elevator cert. had expired a month ago!
2023년 7월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 8월 4일
Thank you for the feed back

2/10 - 너무 별로예요

Brandon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: frontdesk 님, 2023년 8월 2일
thank you for the feed back

2/10 - 너무 별로예요

Kimberly

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: FRONTDESK 님, 2023년 7월 28일
thank you for the feed back

4/10 - 별로예요

Tri

별로예요: 청결 상태
Dissatisfied!
The hotel is old and dirty. The room I stay is missing an Iron and the hair dryer is not working. Staff was helpful to get help is the only good side. I do not recommend this to friends event though price is low compared to others in the same area.
2023년 7월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 7월 26일
thank you for the feed back

4/10 - 별로예요

Denise

2023년 7월에 2박 숙박함
답변 제공: FRONTDESK 님, 2023년 9월 3일
THANK YOU FOR THE FEED BACK

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked NOTHING about this hotel: 1. Sink drain leaked onto the floor. 2. Sink only put out hot water (no cold water). 3. TV did not work. When I informed the front desk, they did NOT care. 4. Toilet seat was dirty. 5. Black mold on wall next to toilet. 6. Air conditioner did not fit in hole. I could see light and feel hot air from the sides and the top of the A/C unit. 7. Returning from dinner Saturday evening, there were two armed federal agents in the lobby. I did not ask them why they were there, but I assumed it was not good. I can not emphasize enough to any traveler considering staying here, DON'T DO IT!
2023년 7월에 3박 숙박함
답변 제공: FRONTDESK 님, 2023년 7월 26일
thank you for the feed back

2/10 - 너무 별로예요

Mary

2023년 7월에 5박 숙박함
답변 제공: FRONTDESK 님, 2023년 7월 28일
thank you for the feed back

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place should be torn down. A punched hole in our bathroom door. AC held up w duct tape. Stains of old blood on the walls. This "motel" was taken over by homeless we found out durring COVID and it is degusting.
2023년 7월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 7월 26일
thank you for the feed back

2/10 - 너무 별로예요

Gari

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were in bad shape, garbage in the halls, broken bathroom door handle, noisy area, didn't feel safe!
2023년 7월에 2박 숙박함
답변 제공: frontdesk 님, 2023년 7월 25일
SORRY YOUR STAY WAS NOT PLASANT WE NEED THE FEED BACK TO ADDRESS THE ISSUES THANK YOU FOR THE FEED BACK

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
It’s a good value for the stay.
2023년 7월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 7월 25일
THANK YOU FOR STAYING WE LOOK FORWARD TO YOUR RETURN

2/10 - 너무 별로예요

ODED

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
MY WORST STAY
Terrible stay, despite the fact that the ladies at the check in were very friendly and helpful.Lots of trash piled up outside. Hotel not clean with door broken into, evidence of blood on door handle. Seems like a shelter with some rough people and loud music and shouting from many rooms.
2023년 7월에 1박 숙박함
답변 제공: FRONTDESK 님, 2023년 7월 22일
we are so sorry your stay was not pleasant thank you for the feed back we will correct these issues