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"Awesome hotel with friendly staff, a beautiful and spacious room, an incredible location and great common rooms overlooking Lake Lugano. Would highly recommend to others. "

"Being met at the station by Luca in the shuttle was a lovely start to our stay. He and all staff are very helpful and friendly."

"Great location. Nice staff. Good food. "

"We had a wonderful experience"

"Beautiful view and room! Spa was fantastic! Great breakfast!"

"Beautiful room and bathroom at the front of the hotel. Had large balcony, shared with other rooms (although nobody else used it when we were there). Extremely comfortable room with efficient aircon. Food in the on-site restaurant was excellent, as was the hotel's home-grown/produced wine. Breakfast also great, with loads of choice. Staff polite and helpful. Some noise from passing trains when windows were open, but being near the station was a requirement for us, and this didn't impact our stay. "

"Everything was excellent, check in was a breeze, friendly service everywhere, great breakfast, excellent hotel restaurant, nice room with everything you need."

"Amazing hotel, clean rooms very friendly staff, fantastic food !! "

"I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center."