"Love the place, although I would recommend hiring a car. The property was lovely and its surrounding. It could use better signage to area’s of the hotel as you can get easily lost, but the staff were friendly and amazing."
"It was a very decent property ,home from home type of apartment .very good to be doing your own self catering break .in a quiet area ,so its 15 mins walk into any nightlife or restaurants ."
"We have just returned from a fantastic week at Dreams Jardín Tropical and cannot recommend it highly enough.
From the moment we arrived, everything felt effortless. The hotel is absolutely beautiful, with stunning architecture, lush gardens, and breathtaking views of the Atlantic. The location is perfect, close enough to the marina, shops, and restaurants, while still feeling peaceful and relaxing.
We stayed as Preferred Club guests, which added an extra touch of luxury to the experience. The exclusive lounge, dedicated areas, and enhanced service made our stay feel even more special.
Our room was spacious, immaculately clean, and very comfortable, with everything we needed for a relaxing holiday. Housekeeping did an excellent job throughout the week.
The food exceeded our expectations for an all-inclusive resort. There was a great variety of high-quality options at every meal, and we enjoyed every restaurant we tried. Breakfast overlooking the ocean was a particular highlight. The drinks selection was also excellent, with premium options available and attentive service throughout the resort.
The pool areas are beautiful, especially the iconic lagoon-style pool overlooking the sea. There were always plenty of comfortable sunbeds available, and the atmosphere was relaxed without ever feeling crowded.
What really made the holiday stand out was the staff. Every member of the team was friendly, professional, and genuinely committed to ensuring guests had a wonderful stay."
"We’ve been staying at the Santa Barbara for many years, and have written about it before. It’s still a lovely place to stay if you want the freedom of an apartment and don’t want to be too close to the main resorts. Whilst the hotel isn’t your normal all-inclusive, the staff are excellent, and the hotel itself is situated right next to a beautiful rugged coastline. The area is quiet, but there are plenty of places to eat and some charming villages, such as Los Abrigos and El Medano. Highly recommended"
"Beautifully designed rooms, had a garden outlook which was wonderful. The spa was a nice place to relax. Great pool with towels provided. Amazing staff who always went the extra mile and were so thoughtful and attentive. Lovely food, good wine selection including local wines."
"We have just returned from an amazing stay at the Hard Rock Hotel Tenerife and honestly could not fault a thing. The hotel is absolutely gorgeous, spotlessly clean, and has a fun, stylish atmosphere throughout. The food was fantastic with plenty of choice, and every member of staff we met was friendly and welcoming.
A special mention has to go to Fra (Ramones), who made such a positive impact on our holiday. From the moment we arrived, he welcomed us warmly, showed us to our room, explained everything we needed to know about the hotel, provided useful contact numbers, and gave us great tips about the local area. Every time we saw him throughout our stay, he always stopped to say “Hello family” and ask how our day had been. Nothing was ever too much trouble, and he genuinely took the time to make guests feel valued. He works incredibly hard and is a real credit to the hotel. We hope he receives the recognition he deserves.
We also loved all the activities around the pool, especially the volleyball and netball games in the afternoons. There was always someone nearby to take drink orders, which made relaxing by the pool even more enjoyable. The entertainment was excellent every evening and added to the fantastic atmosphere.
We had zero issues during our stay and thoroughly enjoyed every moment. Thank you to everyone at the Hard Rock Hotel Tenerife for making our holiday so special. We are already looking forward to coming back!"
"Location, location, location… The Cleopatra Palace beachfront when you come up the steps to the exit and the beautiful sea views..
Met by staff at check in - champagne offered, room ready 2 hours early, escorted to our room. Very classy.
Pool area is awesome, breakfast excellent, rooms a little dated but a wonderful stay.
Highly Recommend 👏👏"
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