외관

랜드마르 코스타 로스 기간테스 여행 후기

4 out of 5
랜드마르 코스타 로스 기간테스
Calle Juan Manuel Capdevielle, 8, Puerto de Santiago, Santiago del Teide, Tenerife

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 450개 이용 후기 중 227개" "
평점 8 - 좋아요. 450개 이용 후기 중 170개" "
평점 6 - 괜찮아요. 450개 이용 후기 중 35개" "
평점 4 - 별로예요. 450개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 450개 이용 후기 중 2개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

hyung jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 느낌의 리조트입니다
굉장히 넓은 리조트입니다 클럽메드를 가 본적이 있다면 비슷한 시스템의 리조트라고 생각하시면 됩니다 다만 동양인 투숙객은 없다시피 합니다 제가 현재 2박째 투숙중인데, 직원이 한국사람 처음이라고 합니다^^ 유럽 가족들이 많습니다 올인클루시브이므로 하루종일 먹는거 가능합니다 놀이 시설이 많아서 하루종일 리조트안에서 놀아도 안심심하고, 편히 쉬기에도 붐비지 않는 리조트입니다 리조트내 코인세탁실 있어서 편리할수 있습니다 시암파크와 정글파크, 카트장등 30분 이내 거리에 있네요 수영장은 17-23도인 1월에도 수영하기 좋은 수온입니다 가라치코 때문에 테네리페에 오신 분들, 체류기간에 따라서 고려해 보기 충분한 리조트라 생각합니다^^
2019년 1월에 3박 숙박함

10/10 - 훌륭해요

sohn 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
리조트의 콘도식으로 되어있으며 맛있는 식사와 편안한 분위기
전체적으로 할아버지할머니 노년층이 자식 손자손녀들과 함께 온 분위기 이며 가족들이 함께 묶기에 불편함이 없다. 특히 어린이들을 위한 프로그램이 따로 있어 가족여행이 적합해 보였음. 얼인클루시브로 다녀왔는데 가치가 있었음. 3박 4일동안 메뉴가 다양하면서도 매일 바뀌는 부페에 크게 만족했으며 수영장옆에 딸린 스낵바에서 바베큐도 해주기에 하루 4식 했음. 미니바의 음료나 호텔바의 커피 및 칵테일도 무한 제공해주어(물론 기대는 크게 하면 안되지만) 휴일을 즐기기에 부족함이 없었음. 다만 시설은 약간 노후한 느낌이 없지 않아 있었으며 see view를 하지 않으면 앞에 건물로 막혀서 불편할 것 같았음. (계단식 리조트라 전체적으로 거의 바다가 보임). 다만 호텔 주변에 아무것도 없다. 15분 정도 걸어야 버스정류장이나 슈퍼마켓 식당 여행사 등이 나옴. 호텔을 찾아갈 때는 north 공항이면 버스로 이동후 택시를, south면 바로 택시를 타는 편을 권하고 싶음. 보통 50유로 이내로 나올 것임.

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Guest Experience 님, 2024년 4월 8일
Dear Simon,thank you for your excellent rating about your stay in Landmar Costa los Gigantes.We look forward to welcoming you very soon. Regards,

8/10 - 좋아요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 9박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2024년 4월 6일
Dear Dwayne,On behalf of the whole team, we would like to thank you for taking the time to give us your feedback and for the good rating you gave us. With customer satisfaction being our priority, we are pleased to know that your stay was excellent.We hope to welcome you again soon.Best regards,

6/10 - 괜찮아요

Katie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Guest Experience 님, 2024년 3월 21일
Dear Katie,We would like to express our gratitude for your kind words and for taking the time to share your impressions with us.We hope that on your next visit you will share with us the points that we need to improve in order to achieve the highest score. We hope to see you again soon.Best regards,

10/10 - 훌륭해요

Juozas

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Guest Experience 님, 2024년 3월 16일
dear Juozas,thank you for your rating about your recent stay in Landmar Costa los Gigantes. We look forward to welcoming you very soon. Regards

10/10 - 훌륭해요

Manuel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy familiar
2024년 1월에 3박 숙박함
답변 제공: Gex Experience Costa Los Gigantes 님, 2024년 1월 31일
Estimado Manuel,En nombre de todo el equipo queremos agradecerle el tiempo dedicado en hacernos llegar su reseña a través de nuestras redes sociales, así como la buena puntuación dada. Siendo la satisfacción del cliente nuestra prioridad, nos complace saber que su estancia con nosotros ha sido excelente.Esperamos poder volver a recibirle pronto.Reciba un cordial saludo,

10/10 - 훌륭해요

Bernarda 님, Rotterdam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was suer
2024년 1월에 7박 숙박함
답변 제공: Guest Experience 님, 2024년 3월 16일
Dear Bernarda,thank you for your rating about your stay in our hotel Landmar Costa los Gigantes. We look forward to welcoming you soon. Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything but restaurant was great
Great hotel, beautiful views and lots of things to do for kids. Very nice suites. Great value for money. But dinner restaurant is not nice: very large, loud, crowded and not very nice ambience. Strongly suggest hotel to open up the other restaurant to reduce crowding. Also to do something with the restaurant interior and/or lighting to make it feel less like a sterile canteen.
2024년 1월에 7박 숙박함
답변 제공: Guest Experience 님, 2024년 1월 19일
Dear Guest,First of all we would like to thank you for taking the time to send us your comment through our social networks, as well as the good rating given.Being customer satisfaction our priority, we are pleased to know that your stay with us has been excellent, please do not doubt that we will take into account your comments and suggestions so we can continue to improve.On behalf of the whole team, we look forward to welcoming you again soon.Best regards,

8/10 - 좋아요

Dorian

2024년 1월에 5박 숙박함
답변 제공: Guest Experience 님, 2024년 1월 18일
Dear Dorian,First of all we would like to thank you for taking the time to send us your rating through our social networks. Being customer satisfaction our priority, we are pleased to know that your stay with us has been excellent. We look forward to welcoming you again soon.Best regards,

10/10 - 훌륭해요

Dagmar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Guest Experience 님, 2024년 1월 13일
Dear Dagmar,thank you for your excellent rating about your stay in Landmar Costa los Gigantes. We look forward to welcoming you very soon.Regards,

8/10 - 좋아요

Alireza Zolghadr

가족 여행
별로예요: 숙박 시설 상태 및 시설
Fabulous staff xx
2024년 1월에 5박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2024년 1월 8일
Dear Alireza Zolghadr,Thank you very much for your kind comments.We are glad to hear that you enjoyed your stay with us and that it was a good choice for your holiday.It is always a pleasure to receive such positive feedback about the hotel and our team.We hope and look forward to your return soon.Best regards,

6/10 - 괜찮아요

Keith

가족 여행
They have some issues
It’s ok needs a bit of work to bring to standards, but some facilities are not available if you book via Expedia better book direct
Many of the rooms are only access by stairs
Nice frontage
The à la cart Resturant’s are not busy but can’t book
2024년 1월에 3박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2024년 1월 8일
Dear Keith,We would like to thank you for your kind words and for taking the time to share your impressions with us.It is very important for all the hotel staff to receive positive feedback to know that our work is being appreciated. Thank you for booking our hotel. We are very happy to hear that you and your family had a pleasant stay here. We hope to see you again soon.Best regards,

8/10 - 좋아요

Nicola Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely resort, great facilities!
2023년 12월에 7박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2024년 1월 8일
Dear Nicola Ann,We would like to thank you for your kind words and for taking the time to share your impressions with us.It is very important for all the hotel staff to receive positive feedback to know that our work is being appreciated. Thank you for booking our hotel. We are very happy to hear that you and your family had a pleasant stay here. We hope to see you again soon.Best regards,

10/10 - 훌륭해요

Katharina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolut empfehlenswert für Familien mit (kleinen) Kindern. Alles ist sauber und gepflegt, das Personal durchweg sehr freundlich und das Essen richtig gut. Es gibt auf der Anlage viel zu erleben, der Strand und einige Läden sind in ca. 10min zu Fuß zu erreichen. Einzig einen kleinen Spielbereich im Restaurant haben wir vermisst, damit wir Eltern noch in Ruhe das Buffet genießen können wenn die Kinder schon fertig sind.
2023년 2월에 6박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 12월 30일
Liebe Katharina,Wir fühlen uns geehrt, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem letzten Aufenthalt bei uns zu geben. So nette Worte über unsere Einrichtungen, das Essen und vor allem unser Personal zu hören, macht uns stolz und zeigt uns, dass wir in die richtige Richtung arbeiten, um die Bedürfnisse unserer Gäste zu erfüllen. Auch, dass Sie uns weiterempfehlen und sich entschlossen haben, uns wieder zu besuchen, ist für uns ein Beweis dafür, dass wir gute Arbeit geleistet haben. Nochmals vielen Dank und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Pejman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Maten var ok allt annnat var jättebra.
2023년 11월에 7박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 11월 30일
Dear Pejman,Thank you for rating us with five star. We hope to welcome you back soon. Best regards,

10/10 - 훌륭해요

Alessandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel molto pulito, curato nei dettagli e personale molto gradevole e gentile. Ottima destinazione per famiglie, ma anche per coppie. A pochi passi dal mare e situato in una zona molto tranquilla. Unica attenzione: non parcheggiare la macchina nella strada principale perchè gli autisti degli autobus guidano in stile piloti di Formula 1 e ogni tanto sbattono contro le altre macchine.
2023년 11월에 7박 숙박함
답변 제공: Gex Experience Team 님, 2023년 11월 24일
Gentile Signore. AlessandroPrima di tutto vorremmo ringraziarla per aver trovato il tempo di inviarci il suo commento attraverso i nostri social network e per la buona valutazione data.Essendo la soddisfazione del cliente la nostra priorità, siamo lieti di sapere che il suo soggiorno presso di noi è stato eccellente.A nome di tutto il team, ci auguriamo di poterla accogliere di nuovo al più presto.Cordiali saluti,

6/10 - 괜찮아요

Dawn

연인과의 여행
좋아요: 편의 시설/서비스
Great facilities and lovely pool but we were really disappointed by the customer service. We won’t go back!
2023년 11월에 7박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 16일
Dear Dawn,Thank you for choosing our resort for your stay and for sending us your comments.We are sorry to hear that your experience did not live up to your expectations. In order to correct the actions that were not up to your standards, we would like you to mention which aspects were not up to your expectations in terms of our customer service, as this is reflected in most of the comments as excellent. Thank you for taking the time to write your opinions and comments about your stay with us. Best regards,

8/10 - 좋아요

Jose Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Guest Experience Department 님, 2023년 11월 13일
Estimado Jose Eduardo,queremos agradecer que haya dejado tan buena puntuación acerca de su reciente estancia en Landmar Costa los Gigantes.Esperamos de corazón volver a darle la bienvenida nuevamente.Saludos cordiales

8/10 - 좋아요

Gabrielius

좋아요: 청결 상태, 직원 및 서비스
We booked accomodation with ocean view but did get garden view (no ocean to see)
2023년 10월에 4박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 11월 6일
Dear Gabrielius,First of all we would like to thank you for choosing us as your holiday destination. With regard to your comment, we would like you to know that you were allocated a room which, in our system, is classified as sea view. However, it is possible that the view may be interrupted by a palm tree... However, it is still a sea view.Because of this, you could have discussed your complaint with reception or public relations and together we could have found a solution to your problem and offered you a better stay.We hope that you will still wish to visit us again, as we will be waiting for you with open arms.Best regards,

10/10 - 훌륭해요

Katarzyna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was always very friendly and polite. Hotel looks beautiful. Kids had lot's of entertainment but I wish kids klub lasted few more hours. The only minus - when checking out early there's no chance of getting any food (even though you're still entitled to get a meal)
2023년 10월에 6박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 3일
Dear Katarzyna,Thank you very much for your kind comments.We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation.It is always a pleasure to receive such positive feedback about the hotel and our team.We hope and wish you to come back soon.a cordial greeting

10/10 - 훌륭해요

Chen

2023년 10월에 7박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 11월 16일
Dear Chen,On behalf of the entire Landmar team we would like to thank you for the good rating received and for taking the time to send us your review through our social networks. We are pleased to know that your stay with us was excellent.We look forward to welcoming you back soon.Best regards,

6/10 - 괜찮아요

Toni

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 4박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 10월 28일
Dear Toni, Thank you for choosing Landmar Costa los Gigantes. Thank you for rating your stay at our hotel. However, we are sorry to see that it was not entirely satisfactory. Maybe you will visit us again and we will have the opportunity to improve your impressions. Best regards

8/10 - 좋아요

Zoë

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 10월 17일
Dear Zoe,thank you for your good rating about your stay in Landmar Costa los Gigantes.We look forward to welcoming you very soon.Regards

10/10 - 훌륭해요

Leigh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place very friendly helpful staff would stay here again 🙂
2023년 9월에 1박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 9월 7일
Dear Mr/s Leigh,First of all we would like to thank you for taking the time to send us your comment through the social networks.Customer satisfaction is our priority so we are pleased to know that we are working in the right direction.We look forward to welcoming you back soon.Best regards,

8/10 - 좋아요

Marie-Laure

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour été
Agréable séjour en famille. L’hôtel est bien aménagé et malgré la forte affluence nous n’avons pas eu l’impression d’être les uns sur les autres. La formule all inclusive vaut vraiment le coup avec un buffet de bonne qualité. Animations pour les enfants. Staff agréable.
2023년 8월에 10박 숙박함
답변 제공: Guest Experience 님, 2023년 8월 22일
Chère Marie - Laure,merci beaucoup pour partager votre opinion. Nous voulons vous remercier pour vos mots gentils vers notre équipe, installations et les repas.Mots positifs comme ces, nous aident avec notre mission de continuer à travailler dur pour tous les clients.Nous espérons de souhaiter la bienvenue à vous encore une fois.Avec nos meilleurs vœux.

10/10 - 훌륭해요

Guillaume

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C’était un très bon séjour. On a adoré Brayan qui a fait des animations de très très bonne qualité. C’est le meilleur des animateurs. Les enfants et les ados ont adoré. L’hôtel est génial
2023년 8월에 5박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 8월 15일
Cher Guillaume,Nous voulons remercier vous pour le temps que vous avez dédié à partager votre opinion.Nous espérons vous voir bientôt dans notre hôtel.Avec nos meilleurs vœux,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 8박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 8월 14일
Dear Anonymous,We would like to thank you for leaving such a good review about your recent stay with us.We sincerely hope to welcome you again. Best regards,

8/10 - 좋아요

Murugaiyan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel was in good location and some staffs are very friendly. Where most of them refer somebody else and no clear direction from the staffs- that can be improved. Food wise first few days was very exciting then felt the most of the items are same n everyday menu. Please consider to change the variety and open up more on vegetarians option. Apart from everything was very good. Finally forget to mention about the drinks which was very basic not the good quality wines/sprits available for All-inclusive. Must be improved to gain more Customers.
2023년 7월에 7박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 8월 4일
Dear Murugaiyan,We would like to express our gratitude for your kind words and for the time you took to share your impressions with us.It is very important for all hotel staff to receive positive feedback, to know that our work is appreciated. Thank you for booking our hotel. We are delighted to hear that you and your family had a pleasant time here. We look forward to seeing you again soon.Yours sincerely

10/10 - 훌륭해요

Heather

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We spent the last several days here. Family of four with kids 12yo and 10yo. Pools are great, activities at the one pool were engaging for all ages. Drinks and snacks easily accessible. Buffets we’re good but standard variety. Snack bar wasn’t great pizza, fries, burgers. Could do with some different options there. Room was nice and clean. We hung the do not disturb sign on our door each day but it was disregarded by the housekeeping. They still came in and made beds even though we put the sign out for them not to. Balcony is good for drying pool clothes and towels. Wish they communicated the activities for the evening better. If you want quiet after 9pm then don’t bother. There was loud music played in the evenings until midnight almost as well as fireworks. So if you have small children who are trying to sleep this could be an issue. Staff was friendly and helpful. Excursion desk was helpful in booking a boat tour and it was fun! Recommend if you want somewhere to stay that’s convenient. Beach is a hike down to and worse coming back up but a beautiful place to see.
2023년 7월에 4박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 7월 18일
Dear Heather,First of all let us thank you for choosing Landmar Costa los Gigantes for your vacations in Tenerife, as well as for the time you have dedicated to share with us your comments.There is nothing that can satisfy us more than to read that we have managed to meet each of your expectations, since every day our team puts all its dedication so that our guests enjoy unforgettable moments among us. Please do not hesitate to pass on your kind words to our colleagues, who will be delighted to receive them.It will be a pleasure to welcome you soon at Landmar Costa los Gigantes.Best regards,

10/10 - 훌륭해요

Marianna

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
vi var har 10 dager , vi var og barn veldig fornøyd med alt - kjempe god mat , stor utvalg , fint variasjon av program også, nok plas rund basengene - nok stranda stoler til alle 👍
2023년 6월에 7박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 7월 6일
Kjære Marianna,Først og fremst vil jeg takke deg for at du tok deg tid til å skrive en så hyggelig kommentar og dele den med alle reisende.Det er en stor glede for oss å lese slike hyggelige kommentarer om tjenestene, personalet, måltidene og fasilitetene våre, som vi har lagt ned så mye arbeid og engasjement i.Du kan være sikker på at vi vil videreformidle alle kommentarene dine til de involverte avdelingene, og at de vil være svært stolte av en godt utført jobb.Vi ser frem til en ny mulighet til å ønske deg velkommen til hotellet vårt.Med vennlig hilsen,

10/10 - 훌륭해요

LUCIA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ottima struttura a los Gigantos che è ancora senza eccessive costruzioni. Ottimo buffet panorama molto bello piscine e molto belle le camere
2023년 6월에 14박 숙박함
답변 제공: Guest Experience Team 님, 2023년 6월 21일
Cara Lucia, Vogliamo ringraziarla per la sua gentile commento che hai fatto sul il nostro albergo. Grazie per aver evidenziato la nostra fantastica vista sul mare. Siamo felici di sapere che avete passato un ottimo soggiorno nel nostro albergo. Speriamo di vederla presto.Cordiali saluti,

10/10 - 훌륭해요

jean michel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 7박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 6월 17일
Dear jean michel,Thank you for giving us this high rating. We hope to see you again very soon.Best regards,

8/10 - 좋아요

Beatriz Covadonga

2023년 6월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 7월 1일
Estimada Beatriz Covadonga,muchas gracias por otorgarnos tan buena puntuación acerca de su estancia con nosotros.Esperamos de corazón volver a darle la bienvenida. Saludos cordiales,

10/10 - 훌륭해요

Maciej

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel!!
Fantastic location, beautiful ocean views. Hotel have provided everything we could ask for-very friendly staff, great animation and attractions for children, delicious food, beautiful and clean rooms. We had amazing time and hope to be back one day:)
2023년 5월에 8박 숙박함
답변 제공: Landmar 님, 2023년 6월 7일
Dear MaciejFirst of all, let us thank you for choosing Landmar Costa los Gigantes for your vacations in Tenerife, as well as for the time you have taken to share with us your comments.There is nothing that can satisfy us more than to read that we have managed to meet each of your expectations, since every day our team puts all its dedication so that our guests enjoy unforgettable moments among us. Please do not hesitate to pass on your kind words to our colleagues, who will be delighted to receive them.It will be a pleasure to welcome you soon at Landmar Costa los Gigantes.Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent holiday
We visited this hotel for 7 days and we had a wonderful time. Everything was perfect for our stay and all staff go the extra distance to make sure you have a great time! We hope to come back one day…
2023년 5월에 7박 숙박함
답변 제공: Landmar 님, 2023년 5월 31일
Dear Anonymous,We are honoured that you took the time to give us your feedback on your recent stay with us. To hear such kind words about our facilities, food and especially our staff makes us proud and shows us that we are working in the right direction to meet the needs of our guests. Also, the fact that you recommend us and have decided to visit us again shows us that we have done a good job. Thank you again and we look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was our second family stay here and we loved it (again). The quality and variety of the food was fantastic (lots of options for gluten free and vegetarian too). The hotel is lovely, In good condition and well cared for. Very clean. The swimming pools are great and the staff helpful. The only area of improvement I would suggest is to have a greater variety of entertainment in the evening and extend the hours of the kids club (currently 11am-1pm, and 3-4pm).
2023년 4월에 11박 숙박함
답변 제공: Guest Experience 님, 2023년 5월 11일
Dear Scott,First of all, allow us to thank you for choosing Landmar Costa los Gigantes for your holidays in Tenerife, as well as for the time you have taken to share your comments with us.There is nothing that can satisfy us more than to read that we have managed to meet every one of your expectations, since every day our team puts all its dedication so that our guests enjoy unforgettable moments with us. We will certainly pass on your kind words to our colleagues, who will be delighted to receive them.It will be a pleasure to welcome you soon at Landmar Costa los Gigantes.Best regards,

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We hadden een prachtig uitzicht op de zee en een gezinskamer met genoeg ruimte voor alles. Het is mooi ruim allemaal en we hebben altijd goed kunnen zitten aan het zwembad of tijdens het eten. Voor een all in resort nog wel veel aanvullende kosten zoals de spelletjes voor kinderen binnen en drankjes die niet uit een machine komen. Parkeren van je auto is ook vrij kostbaar maar wel nodig gezien de ligging. We hebben er een hele fijne en leuke tijd gehad.
2023년 4월에 12박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 5월 7일
Dear Paul, Thank you for choosing our hotel, for your wonderful rating and for sharing your recent experience. We are glad you enjoyed your stay with us. Thank you for highlighting our pool areas and our fantastic view. Our team remains at your entire disposal. We hope to welcome you back soon.Best regards,

8/10 - 좋아요

Amina 님, Casablanca

2023년 4월에 4박 숙박함
답변 제공: Guest Experience 님, 2023년 5월 26일
Dear Amina,thank you for your excellent rating about your recent stay with us.We look forward to welcoming you soon.Regards

8/10 - 좋아요

MICHELLE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 7박 숙박함
답변 제공: Guest Experience 님, 2023년 5월 4일
Dear Michelle,We would like to express our gratitude for your kind words and having spent your time to pass us your impressions.It is very important for all the staff members of the hotel to receive positive feedback, to know that our work is being appreciated. Thank you for booking our hotel. We are really pleased to hear that you and your family had a lovely time here. We hope to see you again soon.Kind regards,

8/10 - 좋아요

Gabriel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ideal für Familien mit (kleineren) Kindern
2023년 4월에 7박 숙박함
답변 제공: Guest Experience 님, 2023년 5월 4일
Lieber Gabriel,Wir möchten Ihnen für Ihre freundlichen Worte der Freundlichkeit und Zuneigung zu unserem Hotel danken.Wir möchten Ihnen auch dafür danken, dass Sie uns Ihren Familienurlaub genossen haben.Wir lieben, dass Ihre Ruhe die Erwartungen erfüllt hat. Wir hoffen, Sie wieder zu begrüßen.Mit unseren besten Grüßen.

10/10 - 훌륭해요

GIRAUD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un séjour magnifique!
Un très bel hôtel situé dans une bel environnement (falaises de Los Gigantes à 10 mn à pieds). Le personnel est d'une très grande gentillesse. Le ménage est fait tous les jours. Les buffets sont variés et de très bonne qualité. Les infrastructures de jeux (terrains foot, volley, accrobranche) au top!
2023년 4월에 7박 숙박함
답변 제공: Guest Experience 님, 2023년 4월 29일
Cher Giraud,Merci beaucoup pour partager votre opinion. Nous voulons vous remercier pour vos mots gentils vers notre équipe, installations et les repas.Mots positifs comme ces, nous aident avec notre mission de continuer à travailler dur pour tous les clients.Nous espérons de souhaiter la bienvenue à vous encore une fois.Avec nos meilleurs vœux.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
100% recpmmended
Great stay.. very helpful and profesional staff. Good activities for kids and families ...
2023년 4월에 7박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 4월 17일
Dear Anonymous,We are honoured that you have taken the time to give us your feedback on your recent stay with us. To have such nice words about our all our staff makes us proud and lets us know that we are working in the right direction to satisfy the needs of our guests. Thank you again and we look forward to welcoming you back very soon.Best regards,

10/10 - 훌륭해요

Matthias

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolle Anlage mit umfangreichen Aktivitätenangebot - insbesondere für Kinder. Wer sich hier langweilt, ist selber Schuld. ;-) Das Essen im Haupt-Restaurant ist gut, könnte aber aus unserer Sicht etwas mehr Abwechslung gebrauchen.
2023년 4월에 7박 숙박함
답변 제공: Guest Experience 님, 2023년 4월 16일
Lieber Matthias,vielen Dank, dass sie sich die Zeit genommen haben uns eine positive Bewertung dazulassen. Es freut uns sehr, dass sie Ihren Aufenthalt genossen haben. Wir werden ihre netten Worte an unser Team weiterleiten, damit wir weiter an uns arbeiten können.Wir würden uns freuen wenn Sie uns bald wieder besuchen würden.Liebe Grüsse,

6/10 - 괜찮아요

Nitza Adele

2023년 3월에 4박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 5월 2일
Dear Nitza,Thank you for valuing your stay with us. if you would like to add more information about your stay, please do not hesitate to contact us. Best regards,

8/10 - 좋아요

Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 4월 7일
Dear SophieFirst of all let us thank you for choosing Landmar Costa los Gigantes for your vacations in Tenerife, as well as the time you have dedicated to share with us your experience.It will be a pleasure to welcome you soon at Landmar Costa los Gigantes.Best regards,

10/10 - 훌륭해요

David

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I STRONGLY RECOMMEND THIS HOTEL, I got fascinated how easy and AFFORDABLE you can plan your daily excursions and activities right there into the hotel, you don’t need to go anywhere, there is a desk in the hotel lobby where you just reserve all the adventure you want. I met Ana Mendez there, SHE IS AN ADORABLE PERSON, and she will guide you through all the details, directions, availability, etc. She is very professional and will help reserving your activities, in my opinion I believe this is the best choice if you want to get the most of your stay, if you are looking for ADVENTURE, I RECOMMEND planning your excursions and activities with Ana. As a summary, the Hotel is AWESOME! It is the perfect choice for families with kids, quality of service, SUPER CLEAN rooms, and public areas, that will exceed anyone expectations BY FAR!
2023년 3월에 8박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 3월 22일
Dear David,First of all let us thank you for choosing Landmar Costa los Gigantes for your vacations in Tenerife, as well as the time you have dedicated to share with us your comments.There is nothing that can satisfy us more than to read that we have managed to meet each of your expectations, as every day our team puts all its dedication so that our guests enjoy unforgettable moments among us. Do not hesitate to pass on your kind words to our colleagues, who will be delighted to receive them.It will be a pleasure to welcome you soon at Landmar Costa los Gigantes.Best regards,

6/10 - 괜찮아요

Melina

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Couple holidays
Honest review from a couple in their 30’s: we wanted to stay in a quiet place and just relax and read a book. We paid for a sea view but a school was front of our balcony, we didn’t manage to sleep in peace in the mornings, the kids were there and played outside all day. By the pool we couldn’t relax either cuz of the kids, they were loud and everywhere, don’t take me wrong it’s a paradise for families with kids but not a place to relax. Food section was not as good either and u could hear someone’s baby were crying nonstop. We rented a car and went away most days, we tried to get a refund and find another hotel but it was possible from hotel.com, adults only section was only beds for adults but the kids were on both pools… short said it was not relaxing. I recommend couples like us to book the delmar del playar ( sisters hotel) 5 min walk from this one, much more relaxing and it’s beautiful. Oh btw we stayed for two weeks and there was red flag on the beach every day!!!! We were not able to swim there and somebody got drowned there another day. Tbh a perfect hotel for families with kids to stay there and not leave the hotel. It’s very big and u will do 10k steps a day from ur room to the pool.
2023년 3월에 14박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 3월 22일
Dear Melina,We are very sorry for not being able to meet the expectations you had in our hotel. We sincerely hope that you can give us another opportunity to change your opinion about our service and facilities.We appreciate your comments about our establishment, any negative aspect that is appreciated by our customers is a help to improve. Best regards,

4/10 - 별로예요

Besarta

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 2월에 7박 숙박함
답변 제공: Landmar Costa Los Gigantes 님, 2023년 3월 7일
Estmada Besarta,Thank you for choosing us as your destination.We are sorry to hear that your experience did not live up to your expectations and at the same time, that you did not tell us where you feel we need to improve. We look forward to seeing you again,Best regards,

10/10 - 훌륭해요

Armand

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hôtel pour les familles
Emplacement : à 10 mn à pied de la Playa de la Arena par la sortie en bas du complexe. Los Gigantes est une bonne station balnéaire où séjourner en famille. Le parking de l'hôtel est payant on peut stationner gratuitement à 5 mn à pied. Chambres : cela vaut le coup de payer un peu plus pour une Suite Ocean View. La chambre est spacieuse, la déco moderne, la vue sur l'océan belle et le ménage bien fait. Toutefois, la literie est moyenne (lits sur roulettes, matelas un peu mous) et l'insonorisation mauvaise (heureusement la musique s'arrête à 23h). Wi-Fi gratuit en chambre de bonne qualité. Restauration : classique pour un 4* all inclusive, un choix de nourriture varié mais de qualité basique. Même avis pour les boissons, il y a du bon : vrai Pepsi, quelques cocktails corrects ; et du mauvais : autres sodas basiques, jus de fruits du petit-déj chimiques et certains cocktails (le mojito est affreux !). Infrastructure : complexe immense donc les gens sont bien dispatchés, mais cela fait de grandes distances à parcourir. L'hôtel reste accessible aux fauteuils et poussettes car il y a des rampes et ascenseurs partout. La végétation est abondante et entretenue, donc le cadre est agréable. Les piscines sont immenses, les transats très nombreux, le toboggan (interdit aux adultes) ravira les enfants. La zone des activités pour enfants est très bien, il y a même un parcours d'accrobranche gratuit pour les + de 6 ans. Enfin, le personnel est toujours sympathique et efficace.
2023년 2월에 6박 숙박함
답변 제공: Guest Experience 님, 2023년 3월 6일
Cher Armand,Nous voulons remercier vous pour vos mots gentils damabilité et affection à notre hôtel.Nous voulons vous remercier aussi pour avoir confiance en nous pour profiter de vos vacances en famille.Nous aimons que votre reste a répondu aux attentes. Nous espérons bienvenue vous encore.Avec nos meilleures salutations.