고급 침구, 필로우탑 침대, 객실 내 금고, 책상

윈덤 가든 텍사캐나 여행 후기

3 out of 5
윈덤 가든 텍사캐나
5301 N State Line Ave, Texarkana, TX

이용 후기

5.6
평점 10 - 훌륭해요. 1005개 이용 후기 중 170개" "
평점 8 - 좋아요. 1005개 이용 후기 중 164개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 202개" "
평점 4 - 별로예요. 1005개 이용 후기 중 204개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 265개" "

5.4/10

청결 상태

7.0/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

4/10 - 별로예요

Melodie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The main elevators broke while we were there. The walls were dirty, curtains were taped to the wall and clipped with large office supply clips to hold them closed. The pictures posted on Expedia of the place was not current and it did not look like this, nor was the breakfast what was pictured!
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Luke

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to request a different room twice. First room was dirty and infested with ants or some type of bug that looked like ants. The second room had a terrible odor and some type of black mold growing under the mini fridge. Neither shower stalls in those rooms would drain the water from bath and shower. The third room had a terrible odor. The carpet in front of the elevator on the fifth floor was flooded with water. When you walk on it; the water would literally slosh under your feet. The whole place stunk. The pool area was so hot we couldn't enjoy a swim. The pool water was hot and smelled like funky feet. I didn't get much sleep in any room due to the noise and smell. I will not stay in this hotel again ever. Bad experience. I would have been better off sleeping in my vehicle.
2024년 4월에 3박 숙박함

4/10 - 별로예요

Alisha

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet wasn't clean and the room was still kinda dirty. They half cleaned it. There was still socks from whoever stayed there previously but it was an last min option to stay
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 30일
Hello Alisha, We apologize for any cleanliness issues you encountered during your recent stay. We appreciate your feedback and will address this with our housekeeping team for improvement. We strive to provide a comfortable and clean environment for all our guests. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Barry

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was worse than staying in the barracks when i was in the army.. Do not wast your time or money here.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Barry, We regret to hear about your disappointing experience. Feedback is important to us, and we encourage you to reach out to our management team to address your concerns further. Thank you for sharing your thoughts with us.

6/10 - 괜찮아요

Robert

2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Robert, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback you may have from your experience. Your insights would be invaluable to us.

6/10 - 괜찮아요

bobby

연인과의 여행
No breakfast. Stopped refreshing breakfast 30 minutes early.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello bobby,We're sorry to hear about your experience with our breakfast service timings. Your feedback is valuable for us to improve our services in the future. We encourage you to reach out to our management team to further discuss your concerns.

6/10 - 괜찮아요

bobby

연인과의 여행
No breakfast. Stopped refreshing breakfast 30 minutes early.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello bobby,We regret to hear about your experience with breakfast timing. Your feedback will be shared with the breakfast team for further review and improvement in service standards. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Angelina

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Angelina,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

2/10 - 너무 별로예요

neill

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
E
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello neill, We appreciate your feedback and regret to hear of your experience. We encourage you to reach out to our management team directly to address any concerns you may have from your stay. Your input is valuable to us as we strive to improve our services for all guests.

4/10 - 별로예요

Jessica

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Grounds were dirty
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Jessica, We appreciate your feedback and apologize for any inconvenience you experienced. We will share your concerns with our housekeeping team for review and improvement. Cleanliness is a top priority for us, and we strive to ensure all areas meet the highest standards for our guests' satisfaction.

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I left a piece of luggage at the facility. The Staff retrieved it and held it until I returned to pick it up.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Ron,We are glad to hear that our staff could assist you in retrieving your luggage during your stay. Your feedback is appreciated as we strive to provide excellent service to all our guests. Thank you for choosing our hotel for your accommodation needs!

8/10 - 좋아요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elevator needs work
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Ronald, Thank you for sharing your feedback about the elevator. We will forward your comments to our maintenance team for further review and improvement. Your input is valuable to us as we strive to enhance our guests' experience.

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Jacob, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 - 별로예요

biff

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is run down. Was given an occupied room followed by a room that had clearly been smoked in. Matress was clearly old and shower unit was terrible as water ran across floor rather than to drain
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello biff, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us and will be shared with our team for improvement. We strive to provide a comfortable environment for all guests and regret that we fell short in this instance. Should you have any further concerns, please reach out to our management team directly to address them effectively.

4/10 - 별로예요

Walt

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor amenities. Main light burnt out, bathroom shades missing, window curtain missing and other side was deteriorating, No hair blower, hook torn off on bathroom door, Dirty floors, mirrors and furniture, torn lampshades, beer cap under fitted sheet and slamming doors till very late. Door hinge was broken and someone could have easily broken in with a good push.. We reported light and lady put in new bulb but door lock wasn't addressed till we were in bed so we asked for them to fix later. Didn't stay for breakfast.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Walt, We apologize for the inconveniences you experienced during your stay. Your feedback will be brought to the attention of the relevant teams for further improvements. We appreciate you bringing these concerns to our notice and hope to provide a better experience in the future.

4/10 - 별로예요

Ashley

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Ashley, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly to provide further details so we can address any issues you may have encountered during your stay. We value your feedback and strive to improve our services.

4/10 - 별로예요

Judzaya

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very disappointed in the condition of the property. The pool is not heated and the hot tub was dirty and broken. The breakfast was not good. It did not taste very well and there was only waffles, cereal, biscuit and gravy, toast, greek yogurt and boiled eggs. I was really sad with the way the hotel was. The staff was very nice!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Judzaya, We appreciate your feedback and are glad to hear you found our staff friendly. We will share your concerns about the pool, hot tub, and breakfast with our team for further review. Thank you for bringing these issues to our attention.

2/10 - 너무 별로예요

Tangwan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely dirty! Holes in wall
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Tangwan,We appreciate your feedback and regret to hear about your experience. Your comments have been noted for our improvement. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

lynda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not sure what was going. On. Rooms weren’t ready till 8:30, rooms were not as clean as expected. Holes in doors and walls, molding crusty looking, carpet thread bare. Young man at desk looked overwhelmed and not helpful at all. One word answers to questions and they were all no. Restaurant under renovation, no coffee until majority were ready to leave. Definitely not my top pick
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello lynda, Thank you for sharing your feedback with us. We apologize for the inconveniences you encountered during your stay. Your concerns will be shared with the relevant departments for further review and improvement. Should you have any additional feedback or if you would like to discuss your experience further, please feel free to contact our management team. We appreciate your understanding.

2/10 - 너무 별로예요

Kwaku

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Kwaku, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly so we can address any concerns you may have.

4/10 - 별로예요

Steve

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I opted for the Wyndam because it had a gym. When we got there both treadmills didn't work and all the free weights were missing. The shower curtain was also falling from the walls.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Steve, We appreciate your feedback and apologize for any inconvenience you experienced. We always aim to provide a seamless stay for our guests. Please feel free to reach out to our management team directly to address any concerns you may have further.

4/10 - 별로예요

Robin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty. Bad neighborhood.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Robin, We're sorry to hear about your experience. We always strive to provide a clean environment for our guests. Your feedback is valuable for us to improve our services. If you have any further concerns, please don't hesitate to reach out to our management team directly.

10/10 - 훌륭해요

Gerry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Gerry,We are delighted to hear that you had a positive experience during your stay with us. Our team strives to provide excellent service to all our guests. Your feedback is greatly appreciated and we hope to welcome you back in the future.

8/10 - 좋아요

Nadine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great, accommodating and very friendly. They appear to be going through renovations after taking over a Budget Inn and while the cleanliness of the room itself (I saw a few rubber bands on the floor that were not cleaned up and some used tissues) they were minor and we would have gladly stayed longer, they were booked. Definitely would stay there again!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Nadine,Thank you for sharing your experience with us! We appreciate your kind words about our staff and understand your feedback regarding the cleanliness during our renovations. We are glad you would consider staying with us again and hope to welcome you back soon for an even better stay!

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스
The building’s interior is “showing its age”. Still, it’s mostly well maintained and clean.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Thomas,Thank you for taking the time to share your feedback with us. We appreciate your comments on the cleanliness of our property. Our team is constantly working to ensure that our facilities are well-kept for all our guests to enjoy. Your input is invaluable as we strive to enhance the overall guest experience.

8/10 - 좋아요

Zachary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Property was great. The staff had no issues. Just the breakfast was very disappointing. The juice was broken
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Zachary, We appreciate your positive feedback about our property and staff. We regret to hear about your disappointment with the breakfast experience and apologize for the issue with the juice machine. Should you encounter any concerns in the future, we encourage you to reach out to our management team directly.

10/10 - 훌륭해요

David

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello David,We're delighted to hear you had an exceptional stay with us! We look forward to welcoming you back soon for another wonderful experience.

10/10 - 훌륭해요

carlton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
affordable and clean
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello carlton,We're pleased you found our hotel affordable and clean. Your positive feedback is truly appreciated and we hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Lisa,We are thrilled to hear that you had a fantastic experience during your stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon for another wonderful stay!

10/10 - 훌륭해요

Tomario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Tomario,We are thrilled to hear that you had a great experience during your stay with us. If there is anything else we can do to enhance your future visits, please feel free to reach out to us. Thank you for choosing our hotel for your stay, and we look forward to welcoming you back again soon.

10/10 - 훌륭해요

Jacquelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Jacquelyn,We are thrilled to hear that you enjoyed your stay with us. Our team appreciates your positive feedback and hopes to welcome you back in the future for another wonderful experience!

10/10 - 훌륭해요

ajay

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello ajay,We are thrilled to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience at our hotel.

6/10 - 괜찮아요

Joy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old. Sterile. Hot tub not working. Door not open to pool area at first. Breakfast started at 7, later than most hotels, when we went down to have breakfast it still wasn't ready. Didn't offer coffee at lobby.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Joy,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Your comments will be shared with the relevant departments for their review and necessary improvements. Guest satisfaction is important to us, and we strive to enhance our services continuously. Thank you for bringing these issues to our attention.

10/10 - 훌륭해요

Leotis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed myself
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Leotis,We are thrilled to hear that you had an enjoyable stay with us. Your feedback means a lot to us as we strive to provide exceptional experiences to all our guests. We hope to welcome you back again in the future.

6/10 - 괜찮아요

Dejan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was very friendly, but the hotel needs some repairs and upkeep.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Dejan, We appreciate your kind words about our friendly staff. Our team is dedicated to providing excellent service. Thank you for bringing up your concerns regarding the repairs and upkeep. Your feedback will be shared with the management for further evaluation and improvement.

4/10 - 별로예요

Shalunda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The holes in the wall and raggedy furniture such as the rolling chair wheels was broken and needs painting on the holes and other people slamming doors all night was Terrible did call the front desk but it still continued
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
Hello Shalunda,We appreciate you sharing your feedback with us. Our team works hard to address any concerns promptly. For further assistance or future stays, please don't hesitate to reach out to our management directly. Thank you for staying with us.

6/10 - 괜찮아요

Ben

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Ben,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

2/10 - 너무 별로예요

Bradee

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was not as described in expedia would not let my kids stay there
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Bradee, We apologize for any inconvenience caused, your feedback is valuable and will be shared with the team for improvement. Should you have any further concerns, please don’t hesitate to reach out to management directly for assistance.

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Jennifer, We're sorry to hear that your stay fell short of expectations. Please reach out to us with any feedback you'd like to share so we can address any issues you experienced.

8/10 - 좋아요

Deanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are friendly, and my room was very clean. Only complaint is with the other patrons, very loud. I was woken up several times.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Deanna,Thank you for sharing your feedback with us. We're pleased to hear that you found our staff friendly and your room clean. We regret that you were disturbed by noise from other guests; we recommend reaching out to management so they can address your concerns appropriately.

6/10 - 괜찮아요

Ben

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Ben, We appreciate you choosing our hotel for your stay. Should you have any feedback to share, please don't hesitate to contact us so we can address any concerns.

6/10 - 괜찮아요

Keith

가족 여행
Amenities as advertised in room were not there, was supposed to be a smoke free facility our room smelt like a giant ash tray. No place to hang clothes, trash in drawers, no hot water the night of the 15th, no seat in shower for disabled though shower was to ADA, no place to put soap or shampoo. This was an open walk in shower wheel chair accessible. Will NOT stay at another Wyndham hotel. They had 2people working, only one checking people in I felt sorry for him, kudos to him. The other needs to be fired.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Keith, We are sorry to hear about the inconveniences experienced during your stay with us. We value your feedback and will address these concerns with our team for future improvements. Please feel free to reach out to our management team directly to further discuss your experience. Thank you for sharing your thoughts with us.

4/10 - 별로예요

Corina

Hot tub doesn’t work, not clean, stains on our towels and sheets, everything is dated and broken. The side door doesn’t lock creating an unsafe place. Not what u would expect from a Wyndham place
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Corina, We are sorry to hear about your experience. Providing a safe and clean environment is our top priority. We encourage guests to contact our management team directly to address any concerns or issues during their stay. Your feedback is valuable in helping us improve our services for all guests.

2/10 - 너무 별로예요

Joel

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
As soon as I walked in the lobby, the smell was bad, like cleaner and deodorizer, covering something. The walls behind check in need paint and patching, found dirt in the corners of the bathroom floor, and small garbage in the room. There was a used washcloth still hanging from the shower dry. My room had a more intensified. Smell then found in the lobby like orange cleaner and diarrhea combined. It appeared only one elevator was working, the panel with the buttons was loose and looked like they used to tape at one points to keep it from rocking back-and-forth. The pool water was very cloudy, and my skin itched after I got out. The hot tub was not working and looks like it hadn’t been used in quite a while. The pool deck I had rust stains and green algae growing underneath a few of the chairs where there was wet spots. There was also an outlet in the pool area without a cover with wires that were capped off, but accessible, the tub was very very slow to drain. Taking a shower. I was standing in 4 inches of water before my shower was over. The only news station on the TV was CNN, boo.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Joel,We are sorry to hear that your recent stay did not meet your expectations. We take all guest feedback seriously and will address the concerns you have raised with our management team. Your comments will help us improve the quality of our services for future guests.

2/10 - 너무 별로예요

Jeffrey

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is friendly. Original room they gave me was already assigned to someone that was occupying the room when i walked in on them. The satellite never worked the entire time. Place is dirty. Water in the bathtub never stopped running.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Jeffrey, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Rest assured, we will address these issues with our team to ensure a more seamless experience for future guests. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not the best but was okay.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Jose, We appreciate you taking the time to share your feedback with us. We're glad to hear that your stay was satisfactory overall. If there are any specific areas you believe we could improve upon, please don't hesitate to reach out to us directly. Thank you for choosing to stay with us.

2/10 - 너무 별로예요

Lu

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Lu, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any concerns you may have from your experience. Your feedback is valuable in helping us improve our services for future guests.

10/10 - 훌륭해요

Qwendesha

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady that greeted me, was perfect.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Qwendesha,We are pleased to hear that you had a positive experience with our staff. Your feedback is greatly appreciated as we strive to provide exceptional service to all our guests. If you have any further comments or suggestions, please feel free to contact our management team directly for further assistance. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Andrew

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Andrew,We are delighted to hear that you had a wonderful experience during your stay at our hotel. We look forward to welcoming you back again soon!

4/10 - 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello David, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any specific feedback you'd like to share so we can improve our services for future guests.