4/10 - 별로예요
Rhiain
2025년 11월 27일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was extremely disappointed with my stay at this hotel. The room was freezing cold, and there was no working heating available throughout my visit. Instead of fixing the issue, the only solution offered was giving me two duvets, which did little to make the room comfortable or warm enough to sleep properly. I only received a portable heater on my third night staying.
On top of that, the cleanliness was unacceptable. The kettle provided in the room was mouldy, which made me question the overall hygiene standards of the hotel.
Unfortunately, my experience was far below expectations, and I cannot recommend staying here.
I will say that staff were nice and polite outwith dealing with these issues.
Rhiain
2025년 11월에 4박 숙박함
