컴포트 샬레, 퀸사이즈침대 1개 및 소파베드 | 테라스/파티오

시더 메도우즈 리조트 & 스파 여행 후기

3.5 out of 5
시더 메도우즈 리조트 & 스파
1000 rue Norman Street, Timmins, ON

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 269개 이용 후기 중 126개" "
평점 8 - 좋아요. 269개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 269개 이용 후기 중 39개" "
평점 4 - 별로예요. 269개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 269개 이용 후기 중 8개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Chantal

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Need to upgrade
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Maggie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

emile

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the atmosphere and great staff!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Montanah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff was extremely helpful
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Bruno

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bon services
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Bruno

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Stella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were comfortable, room was very clean and it was quiet. Loved everything about tit
2024년 2월에 3박 숙박함
답변 제공: Paul Anderson General Manager 님, 2024년 2월 23일
thank you for your kind words. We look forward to seeing you again in the future

10/10 - 훌륭해요

Josiane

2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Karen

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very disappointed in our stay this past weekend. The spa was limited and dirty. The restaurant did not have any vegan options despite my calling ahead of time. The staff were not overly friendly.
2024년 2월에 2박 숙박함
답변 제공: Paul Anderson General Manager 님, 2024년 2월 23일
Thank you for your feedback. It is comments like yours that helps make an necessary changes.

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spent our 44th Anniversary at Cedar Meadows and loved it. Nice room and great food.
2024년 2월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2024년 2월 23일
We are glad that we could be part of your special night.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The restaurant had great food.
2024년 1월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2024년 2월 23일
We are glad you enjoyed your meal. Hopefully we will see you again.

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing evening out...
Smooth check in, room was as advertised and dinner at the restaurant was awesome. Lise looked after us with great care and the food was delicious. Good sleep, great omelette for breakie... and home sweet home. Thanks for another great overnight visit!
2024년 1월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2024년 1월 22일
Thank you for the kind words. We look forward to seeing you again soon

6/10 - 괜찮아요

Joe

출장 여행
좋아요: 직원 및 서비스
The staff were cheerful and friendly. The restaurant was very nice. The room was only ok. It had not been cleaned as well as it should. The hot water only got warm and the room was very dark ( needed my reading lamp to do work on my laptop).
2024년 1월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2024년 1월 22일
We are sorry to hear that your stay did not meet your. expectations. We are working hard to make improvements. Hopefully you will try us again soon to see what we have done.

10/10 - 훌륭해요

Pierre

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Annick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the hot tub and shower
2023년 11월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 11월 17일
We are glad you enjoyed our facility . We look forward to seeing you again soon.

2/10 - 너무 별로예요

Andrew

2023년 11월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 11월 13일
Hello AndrewI am sorry you did not enjoy your stay with us. If you would like to contact me at the hotel to discuss your stay that would be great to see if there is something we could do to improve our performance.

10/10 - 훌륭해요

Karisma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was very pleasant and the staff were welcoming and provided outstanding service!
2023년 10월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 11월 9일
Thank you for your kind words. I will forward them to the staff.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was wuiet
2023년 10월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 11월 3일
Thank you for your kind review and we are glad that you enjoyed your stay.

8/10 - 좋아요

Monique

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area, loved the quietness here. The only negative experience is checking in (which was no fault of the hotel). Our reservation was made by third party (our host) and on check in the hotel required a visa to have on file during our stay, which is standard practice for all hotels, but we didn’t provide one so they had to contact the person who made the reservation. It didn’t take long for that person who made our reservation to call in their visa, it worked out at end but using third party (Expedia, Bookings, etc.) doesn’t release person’s visa (to have on file during our stay) to the hotel who made the original reservation for us. I hope this made sense. Thank you
2023년 11월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 11월 3일
Hello Monique.It's great to hear that you enjoyed your stay, and thank you for the positive review. We look forward to having you stay with us again in the future.

6/10 - 괜찮아요

Mohit

연인과의 여행
좋아요: 직원 및 서비스
I have enjoyed my stay. I think the building as to its standards it needs a renovation. But staff was amazing and services were awesome.
2023년 10월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 10월 24일
Thank you for the kind words about the staff and service. We are in the planning process of updates to the facilities as well and hopefully beginning them soon.

10/10 - 훌륭해요

emile

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the feeling of isolation although it’s right in town.
2023년 10월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 10월 21일
Thank you, we are very proud of our location. Private setting but still only 5 minute drive to almost everything.

10/10 - 훌륭해요

Shraddhaba

2023년 10월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 11월 10일
Thank you for your kind review. We look forward to seeing you again in the future.

6/10 - 괜찮아요

Gail

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
One thing I think should be noted was the front desk person was NOT in a good mood at all.. The hotel said pets were allowed yet she was not impressed to see my little dog with me.. said there were no rooms on the first floor and it took 30 minutes to check in she was rude the whole time and made us feel super uncomfortable being there... The whole reason we booked there was for our dog.. If you are going to have pets permitted- be prepared for that .
2023년 10월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 10월 18일
Thank you for your comments. I am sorry that your experience here was not pleasant. I would like to investigate this a little deeper, however I would need you to contact the resort to gather more information, please contact us at your convenience.

6/10 - 괜찮아요

Cynthia

가족 여행
별로예요: 청결 상태
The restaurant dining area wasn’t clean, the food was ok, expensive considering it was all pre-made and there was no chef. The Nordic spa was ok the ‘hot bath’ wasn’t that hot, it was only around 99-100 degrees.
2023년 10월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 10월 18일
Thank you for your remarks. We do not use pre-made food here at our resort. Everything is cooked to order. I would like to opportunity to discuss this with you at your convenience please contact the resort. Thank you

2/10 - 너무 별로예요

Denise

가족 여행
별로예요: 직원 및 서비스
Not pleased with our stay.
I hated that, as seniors we were forced to climb stairs to our second floor accommodations and not be offered a better accommodation on the first floor. Also, that we’d have to continuously go back down those dreaded stairs to get our room access card fixed because it rarely worked. We were attending our mother’s funeral and when asking for a place for my sisters and family members to sit and chat, they wanted to charge us. Only at Cedar Meadows would they be so inconsiderate! Even the Holiday Express, where my other sister had stayed, had offered us the dining room the night before. So, we’re we impressed with this hotel? Not on your life?
2023년 9월에 6박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 10월 18일
I am sorry to hear about your stay. I would like to investigate this in depth to ensure this type of thing does not happen again however I need a little more detail on the dates. Could you please contact the resort so that I can gather more details.

6/10 - 괜찮아요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable quiet stay, but more than one proper wheelchair accessible room is needed. There’s only one with an accessible bathroom and it only has one bed. Breakfast was cold and not great, but dinner is fantastic.
2023년 9월에 2박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 10월 2일
Hello Sara. We are glad you enjoyed your stay. I apologize for the breakfast issue. I hope you will get to stay with us again so that we can improve our performance.

10/10 - 훌륭해요

Mario

2023년 9월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 10월 2일
thanks for the great review. We are glad you enjoyed your stay/

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
A pool and hot tub would be a nice addition.
2023년 9월에 1박 숙박함
답변 제공: Nathalie 님, 2023년 9월 29일
Thank you James for your feedback. we value your opinion and will bring it up to upper management. Also, thank you for this great rating!

4/10 - 별로예요

Nathan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a nice place to stay compared to all the other options. The odd animal sighting didn't make up for how poor the rest of the place is. In the room I stayed, there was a giant hole in the floor of the shower. They placed a mat over it as if I wouldn't notice but I immediately lifted the mat and saw it. So I couldn't shower because I knew water would get everywhere. I don't know how this hasn't caused water damage everywhere. Also, I had to pry information out of the front desk staff. When I checked in there was no information or direction on how to access the spa. When I asked I was told I had to pay extra which was fine, I just wanted to know when, where and how. Same with the ice machine. I had to ask and it was like I had been asking for a favor of some kind as opposed to informed of the services available to me for staying and paying money. I also saw cabins available on the property. No idea how much or availability. I gave up at that point. The room hadn't been dusted or cleaned properly. Just brutal. If you're thinking of staying here, just book somewhere else. I saw a black swan and an elk I think. The elk was yards away behind several layers of fence and the swan I almost hit with my car because for some reason they thought it was a good idea to have the ponds at the main entrance. I could probably mention more but I think that gives you a good idea what's going on over there.
2023년 8월에 2박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 9월 28일
Hello NathanSorry to hear that you did not enjoy your stay here. It is not our usual standard for sure. Please let me know if there is anything that I can do. I know it is after the the fact, but we would like a chance to fix it. You can reach me at the resort.

2/10 - 너무 별로예요

Jeff

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 9월 25일
Hello Jeff. I am sorry to hear that your experience was not to your satisfaction If you would like to discuss your stay with me please contact the resort and ask for me Paul Anderson or provide me with your contact information and I will reach out to you.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 9월 22일
Thank you for the great rating!! We are glad that you enjoyed your stay and we look forward to seeing you again soon.

10/10 - 훌륭해요

Janelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Nathalie 님, 2023년 9월 11일
Thank you Janelle for this great rating.We are pleased that your stay with us was enjoyable.We hope to have you here as our guest in a near future.

10/10 - 훌륭해요

Amanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful in the country and quiet
2023년 9월에 1박 숙박함
답변 제공: Nathalie 님, 2023년 9월 7일
Thank you Amanda for taking the time to rate our Resort.We are pleased that you had an enjoyable stay with us and we hope to have you here a our guest in a near future.

10/10 - 훌륭해요

Suzanne

2023년 8월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 9월 25일
Thank you for the great review. We are Glad that you enjoyed your stay.

4/10 - 별로예요

Lise

별로예요: 숙박 시설 상태 및 시설
The room was shabby & run down. Broken door handles & locks, ripped chair upholstery, stained walls & doors. Black out curtain was old with many holes. Bathroom & beds were clean. Evening desk clerk was abrupt and not welcoming. Morning desk clerk was pleasant and professional. The grounds are well maintained with interesting wildlife. I would not stay here again because of the condition of the room and the reception I received when checking in.
2023년 8월에 2박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 9월 6일
Hello Lisa.First of all I would like to apologize for your experience at checkin. Our Staff are usually friendly and accommodating, however that being said I will speak to them all and remind them of the importance of great customer service. I will also speak with our housekeeping department and remind them about the attention to details that make our resort beautiful. I do hope that you will stay with us again to allow us to meet your expectations.

8/10 - 좋아요

Stephane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2023년 9월에 1박 숙박함
답변 제공: Nathalie 님, 2023년 9월 4일
Thank you Stephane for taking the time to rate our establishment. We are pleased that we me your expectations and hope to have you as a gust again soon.

8/10 - 좋아요

Steve

2023년 8월에 5박 숙박함
답변 제공: Nathalie 님, 2023년 9월 20일
Hello Steve, thank you so much for this great rating. We are pleased to know that you enjoyed your stay with us.

10/10 - 훌륭해요

Ron

2023년 8월에 1박 숙박함
답변 제공: Nathalie 님, 2023년 9월 20일
Hello Ron, great rating! Thank you so very much!

10/10 - 훌륭해요

Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Nathalie 님, 2023년 9월 1일
Thank you Pierre for the great rating! We appreciate that you too the time to rate us.In hope to have again as our guest, have a great day.

8/10 - 좋아요

Jen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 5박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 8월 31일
Thank you for the review. While 8 out of 10 is good, we hope that we can get a 10 out of 10 on your next visit and we look forward to seeing you again

10/10 - 훌륭해요

Darren Christopher

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 8월 25일
Thank you for the wonderful rating. We are glad you enjoyed your stay and look forward to seeing you again in the future

10/10 - 훌륭해요

Andre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and very good staff
2023년 8월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 8월 24일
Thank you very much! We are glad you enjoyed your stay

10/10 - 훌륭해요

Calvon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend get away
Cedar Meadows is a quite peaceful place to stay. This was my second visit to the Spa, but my first time staying at the Hotel. It offers a very clean friendly and helpful environment. When ever I am in Timmins this will be my place to stay.
2023년 8월에 2박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 8월 22일
thank you for your kind words. We are very glad that you enjoyed your stay with us. We Hope to see you again in the future.

8/10 - 좋아요

Andrew

2023년 8월에 2박 숙박함
답변 제공: Nathalie 님, 2023년 9월 11일
Thank you Andrew for this great rating.In hope to have you here as our guest again soon.

10/10 - 훌륭해요

Helene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thé nordique bath thé ambiance easy parking
2023년 8월에 1박 숙박함
답변 제공: Paul Anderson General Manager 님, 2023년 8월 20일
Thank you for your kind words. We are glad you enjoyed your swtay.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice to be close to Timmins but off the Main Street. Quiet and comfortable as always.
2023년 8월에 1박 숙박함
답변 제공: Nathalie 님, 2023년 8월 18일
Thank you Chris for this great review and score. We appreciate your patronage and looking forward to your next visit.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great option for visitors to the great city of Timmins
2023년 8월에 2박 숙박함
답변 제공: Nathalie 님, 2023년 8월 18일
Thank you so much Paul for taking the time to review and score our Resort. We appreciate greatly your patronage and we are looking forward o your next visit with us.

6/10 - 괜찮아요

Corey

2023년 8월에 1박 숙박함
답변 제공: Nathalie 님, 2023년 8월 16일
Thank you Corey for your score and review.

6/10 - 괜찮아요

John

2023년 8월에 1박 숙박함
답변 제공: Nathalie 님, 2023년 9월 4일
Thank you John for taking the time to rate our establishment. How can we better our services for your next visit? We hope to have you as a guest again soon.

6/10 - 괜찮아요

Julie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 8월에 3박 숙박함
답변 제공: Nathalie 님, 2023년 8월 16일
Thank you Julie for your score. Please let us know how we can better you next stay with us. Your feedback is very important and valuable to us to better inform our staff and improve on our services.