Staff were well-trained and friendly.
Given this is a Sheraton property, we were disappointed that the room amenities did not match the brand and price.
There's only one bedside table and lamp, and to reach the lamp, it's so high on the wall, you have to get out of bed.
The bed sags toward the middle.
Uncomfortable pillows, no choice of replacement.
No drawer space. None.
Whenever the heat rises in the room, instead of shutting off the heat for a few minutes, the noisy air conditioner turns on, blasting out cold air with a vengeance.
No information package in the room (e.g. amenities like gas stations or restaurants in the neighborhood).
Yappy dog in neighbouring room, though to be fair, this is not the hotel's fault.