바(숙박 시설 내)
예약 가능 여부 확인

파크 플레이스 호텔 여행 후기

3 out of 5
파크 플레이스 호텔
300 E State St, Traverse City, MI

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 450개" "
평점 8 - 좋아요. 1001개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 166개" "
평점 4 - 별로예요. 1001개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 27개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Vicki

2024년 4월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 4월 23일
Thank you for sharing your experience with us Vicki. We hope next time we can give you a 10/10 experience.

4/10 - 별로예요

Logan

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Feel I didn’t get the value I paid for. Disappointed by the service.
2024년 4월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 4월 22일
We apologize Logan. Please contact us and we can make your next stay a 10/10!

10/10 - 훌륭해요

Blake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value
2024년 3월에 1박 숙박함
답변 제공: William Becker 님, 2024년 4월 21일
Thank you for choosing us Blake! We look forward to seeing you again!

10/10 - 훌륭해요

william 님, Manistee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location
2024년 3월에 1박 숙박함
답변 제공: William Becker 님, 2024년 4월 14일
Thank you for sharing your 10/10 experience William! We hope to see you again!

10/10 - 훌륭해요

Ervin

좋아요: 편의 시설/서비스
Great old downtown hotel
2024년 4월에 1박 숙박함
답변 제공: William Becker 님, 2024년 4월 13일
Thank you for staying with us Ervin! We hope to see you again soon.

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Traverse City is a fun small town with beautiful water views and rolling hills
2024년 4월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 4월 12일
Thank you for choosing the Park Place. We look forward to seeing you again!

8/10 - 좋아요

Frank J.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 4월 9일
Thank you for sharing your experience Frank. We hope to see you again!

6/10 - 괜찮아요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We knew the hotel was older. We selected it to be close to shopping and restaurants and to provide food onsite. We stayed Easter Sunday and there was no food service! Very disappointing. Luckily we found a great breakfast spot, the Omelette Shop and Firefly for dinner. The staff were very friendly but did not have any suggestions prepared for guests who needed to eat in the area.
2024년 3월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 4월 8일
Thank you for staying with us and we hope to see you again soon Lori!

4/10 - 별로예요

Cara

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms were not clean. The hotel should limit where they allow animals as the smell was terrible. The heating/cooling was off. Nothing worked. The shower was either really hot or really cold.
2024년 3월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 3월 29일
We apologize for the issues you encountered with your stay. We hope to see you in the future where we can give you a stay more typical of our standards. Please give us a call and we can create a five star experience for you!

10/10 - 훌륭해요

Tonya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel
2024년 3월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 3월 26일
Thank you for sharing your five star experience Tonya! We are excited to host you again soon!

6/10 - 괜찮아요

Amy

가족 여행
The hotel is dated
2024년 3월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 3월 26일
We appreciate you taking the time to share your feedback Amy. We look forward to seeing you in the future!

6/10 - 괜찮아요

Martin

2024년 3월에 4박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 3월 21일
Thank you for sharing your experience Martin. We hope you stay again and we can give you a true five star experience!

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is all around fabulous!
2024년 3월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 3월 20일
Thank you for sharing your five star experience with us Cathy. We look forward to hosting you again!

10/10 - 훌륭해요

Erica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location. Staff was very friendly as well. Room was nice and clean.
2024년 3월에 2박 숙박함
답변 제공: The PPH Team 님, 2024년 3월 11일
Thank you very much Erica, for choosing to stay with us and for taking the time to post your reveiw. We appreciate you very much and look forward to your next visit.

8/10 - 좋아요

Roger 님, Sault Ste. Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A hotel perfectly located downtown! Close to shops and tons of food and drinks! The rooms are a tad small, and showing their age! Loose toilet seats, non-working sink drains, bathroom doors that don’t lock, and loud HVAC! I won’t complain for the price I paid during off-season, but during the other 10 months of the year, this is a pricey hotel, so I probably would have complained if that was the case!
2024년 3월에 1박 숙박함
답변 제공: William Becker 님, 2024년 3월 5일
Thank you for sharing your experience Roger! We have pulled your guest records and will be having our maintenance team solve any issues with the room. We hope to see you soon!

10/10 - 훌륭해요

B

좋아요: 청결 상태, 직원 및 서비스
We were in the older part of the hotel - the highest floor was 4. It is older and needs updating.
2024년 2월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 2월 29일
We are glad you are sharing your five star experience with us. If you have any questions we are happy to answer them prior to your arrival and during your stay to give you the best experience possible!

10/10 - 훌륭해요

Matthew

2024년 2월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 3월 21일
Thank you for sharing your five star experience with us! We hope to see you again soon Matthew!

6/10 - 괜찮아요

Cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The pool was closed and we were looking forward to swimming. Why wasn’t that posted online? There was a test of the fire alarms and we were not informed about said test and there was no need to leave the room. Instead we, and our frail neighbor hobbled down four flights of stairs (I have a broken toe) for no reason. We had other issues with lack of communication but it starts to sound petty after awhile.
2024년 2월에 3박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 2월 29일
We do apologize for the issues during your stay. Please give us a call and we can work on booking you for a future stay and give you the best experience possible!

8/10 - 좋아요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: William Becker 님, 2024년 2월 19일
Thank you for taking the time to review your experience with us. We hope to see you again Alexandra!

10/10 - 훌륭해요

Tyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: William Becker 님, 2024년 2월 19일
Thank you for taking the time to share your experience Tyler. We hope you come back soon!

8/10 - 좋아요

Colin

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: William Becker 님, 2024년 2월 19일
We appreciate you staying with us Colin. Thank you for sharing your experience!

4/10 - 별로예요

Kaila

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: William Becker 님, 2024년 2월 19일
Thank you for reviewing your time with us Kaila. We apologize your stay was not a five star experience.

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good customer service at front desk, clean room and nice restaurant.
2024년 2월에 1박 숙박함
답변 제공: William Becker 님, 2024년 2월 19일
We appreciate your time with us Terry. I am glad you enjoyed our properties front desk staff. We look forward to having you again.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: William Becker 님, 2024년 2월 19일
Thank you for submitting your five star experience James!

10/10 - 훌륭해요

David

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the view from the room was awesome. the restaurant hospitality was also awesome
2024년 1월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 2월 6일
Thank you for staying with us David! We hope to see you again soon!

10/10 - 훌륭해요

Jill

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to dining and entertainment.
2024년 1월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 30일
Thank you Jill for sharing you five star experience with us! We cannot wait to see you again!

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very happy that it was a block and a half from where my friend was playing, and it was a surprise that I came to see him.
답변 제공: William Becker, Front Office Manager 님, 2024년 2월 29일
We are glad you stayed with us Laura! We hope to see you again soon!

10/10 - 훌륭해요

Patrick

2024년 1월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 25일
Thank you for staying with us Patrick. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2023년 12월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 25일
Thank you for sharing your experience Rick. We hope to see you again!

6/10 - 괜찮아요

Zachary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 25일
Thank you for sharing your experience Zachary. We hope to see you again and make it five stars next time!

10/10 - 훌륭해요

Susan

2024년 1월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 17일
Thank you Susan! We are glad you had a top notch experience with us!

4/10 - 별로예요

Hadeer

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heat didn’t work in my room. When I tried to call the front desk (it was late evening) I just got a bunch of prompts. Upon checking out, I mentioned to the front desk and the most they offered me was “hey I’m sorry to hear that). I slept in the cold. Would never come back. Also, this hotel is nowhere near the lofty ratings it has. It’s kind of a dump. Nothing like the pics.
2024년 1월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 13일
We apologize Hadeer for the issues with the heat during your stay. We have addressed the issue with our maintenance team to solve the issue. We hope to see you again Hadeer, please contact us and we can work on creating a stay that is up to our standards in the future.

10/10 - 훌륭해요

Merna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay of choice
Since the first time we stayed at the Park Place Hotel (and we have stayed many times since then) this has been our hotel of choice in Traverse City. We love that it's an established hotel that has been updated just enough to make it a desirable destination. The rooms are clean, the staff is friendly and efficient, and there are lovely historical touches in the hotel's decor. Also, the Beacon Bar is a nice place to relax and enjoy the lights of Traverse City of an evening.
2024년 1월에 3박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 9일
We are so glad you enjoyed your stay with us Merna! Thank you for sharing your experience with us!

10/10 - 훌륭해요

Mark

2023년 12월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 9일
Thank you Mark for sharing your experience with us!

10/10 - 훌륭해요

Daren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel
Nice hotel just the bed was uncomfortable. Both of us had bad backs after stay. Other than that hotel was clean and in great location.
2023년 12월에 3박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 9일
We are grateful for you staying with us Daren! Thank you for sharing your experience.

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Favorite hotel in Traverse
We always love Park Place. They are also centrally located to walk downtown. They have also made changes to be eco friendly with large bottles of shampoo, conditioner and wash with a pump….less waste! The staff is terrific.
2023년 12월에 3박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 9일
Thank you Heather for sharing your five star experience with us! Thank you for choosing us!

10/10 - 훌륭해요

Stephanie

2023년 12월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 31일
Thank you for staying with us Stephanie. We appreciate you sharing your 10/10 experience with us.

10/10 - 훌륭해요

Kristeen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 31일
Thank you Kristeen for sharing your experience. We hope to see you soon!

10/10 - 훌륭해요

dolores

2023년 12월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 25일
Thank you for sharing your five star experience with us Dolores!

6/10 - 괜찮아요

E Jill

가족 여행
별로예요: 객실의 편안함
Not good.
I was annoyed that we were placed on a dog friends floor - and there were dogs barking and yipping late into the night. This should have been disclosed at the time of booking. Our room was not ready when we arrived 45 min AFTER check in time. We had to wait 45 more minutes.
2023년 12월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 3일
Jill, I am very sorry you did not enjoy your stay with us. We would love to give you a better experience in the future. Please feel free to contact us directly and we can further assist you.

6/10 - 괜찮아요

Preetha

2023년 12월에 3박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 2일
We appreciate you leaving a review for your stay. Thank you for choosing the Park Place.

10/10 - 훌륭해요

Susan 님, Clinton Township

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a great stay at the park place.
2023년 12월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 2일
Thank you for staying with us Susan. We cannot wait to see you again.

10/10 - 훌륭해요

Lori

2023년 12월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 2일
Thank you for staying with us Lori. We appreciate your feedback and hope to see you again.

10/10 - 훌륭해요

David Dawn

2023년 12월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 2일
Thank you so much for sharing your great experience with us!

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 2일
Thank you Barry, we appreciate you sharing your experience with us!

4/10 - 별로예요

Katie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So disappointed
Unfortunately we were so let down for our Christmas weekend away.. the whole time we were there our toilet was broken. They did not come to fix it after being told multiple times nor did they move us rooms. We had our room only cleaned ONE time after we had to ask for fresh towels. We were told it would be cleaned everyday. We saved and planned for this fun romantic weekend away and we were so disappointed. Upon check out I told the young gentlemen what happened with the toilet and our room never being cleaned. He gave us a $50 credit which to me was almost insulting but I didn’t expect anything to be honest after not having a toilet that worked. We will not recommend or stay at this hotel on our next trip. It was just so disappointing. The pool was very nice and the view from the hotel rooftop was nice but the drinks tasted terrible and were way too expensive. So so disappointing..
2023년 12월에 3박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2024년 1월 2일
Thank you for leaving a review from your stay. We have contacted you and hope to give you a five star experience in the future.

8/10 - 좋아요

Melinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We had a great night's stay with a city view from the tower part of the hotel. Beautiful room, soft sheets, comfortable beds very clean bathroom! It was lovely to look at the lights during the night. The staff at check-in was fantastic, the staff we met in the hallways were very kind and polite. We did eat at Minerva's which was not that great. The staff was very good but the food was a bit sub-par especially for the price. My daughter ordered the salmon with mashed potatoes and broccoli-the broccoli was old, covered in brown spots, the mashed potatoes were so over-seasoned with garlic she couldn't eat them (did not think that was possible-we are garlic lovers) and the salmon was not cooked all the way. They seemed to be out of all vegetarian options so I had a salad that was mostly red onion and my husband's chicken quesadilla was supposed to be shredded chicken and it was cubed with large slices of tomato in it. Just sharing because we want them to be successful seems like a rough night for them. The pool was fantastic, clean, and fun with a great hot tub and area for the kids. The pool water was warm and not freezing-really great! The towels at the pool were incredibly scratchy-we decided maybe they were exfoliating towels:)
2023년 12월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2023년 12월 18일
We are so glad you enjoyed your stay at the Park Place! I do apologize for your experience at Minerva's and will communicate with our team to ensure the best experience to our guests in the future. We cannot thank you enough for staying with us!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only issue was the tub was SO slow to drain. When showering you ended up standibg in ankle deep water
2023년 12월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2023년 12월 18일
I am glad to hear you had a good stay with us. I have researched your room and will have maintenance take care of the drain. Thank you for staying with us and we hope to see you again soon.

10/10 - 훌륭해요

Amy

2023년 12월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2023년 12월 18일
Thank you for sharing your five star experience with us Amy!

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the Park Place. Such a great location to Front Street shopping and dining. The staff is always very welcoming and helpful. I highly recommend.
2023년 12월에 1박 숙박함
답변 제공: William Becker, Front Office Manager 님, 2023년 12월 14일
Thank you Michelle for sharing your five star experience with us! We cannot wait to see you again.