비즈니스 센터

어로프트 털사 여행 후기

3 out of 5
어로프트 털사
6716 S 104th East Ave, Tulsa, OK

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 448개" "
평점 8 - 좋아요. 1003개 이용 후기 중 242개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 140개" "
평점 4 - 별로예요. 1003개 이용 후기 중 89개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 84개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Denise

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Paul 님, Kalispell

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The maintenance is inadequate. I checked in To missing lightbulbs and a toilet paper holder hanging off the wall. There are no pieces of furniture with drawers. On the other hand the bed and pillows were some of the best I e slept on. There was no refrigerator however so while I might stay overnight I would not ever have a prolonged stay
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

lynette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 12일
Thank you for taking our survey. We are glad you enjoyed your stay and hope to see you again whenyour travels bring you to Tulsa!

10/10 - 훌륭해요

Kelman

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 2박 숙박함

8/10 - 좋아요

JAIME 님, San Antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not as great as some Aloft properties, but typical Aloft room
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Tammi

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel I’ve ever stayed jn
2024년 4월에 1박 숙박함
답변 제공: front desk sup 님, 2024년 4월 10일
Thank you for choosing Aloft Tulsa by Marriott and for taking the time to provide feedback about yourexperience here.I would like to start by apologizing to you for not meeting your expectations. We strive to make eachstay as pleasant and comfortable as possible, and we will use your comments to coach our team toprovide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay wasan exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact medirectly at 918-949-9000

10/10 - 훌륭해요

April 님, Ardmore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and well taken care of rooms where high end at a low cost.
2024년 3월에 3박 숙박함
답변 제공: front desk sup 님, 2024년 3월 25일
Thank you for taking our survey. We are glad you enjoyed your stay and hope to see you again whenyour travels bring you to Tulsa!

4/10 - 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Chipping paint dirty shower
2024년 3월에 2박 숙박함
답변 제공: front desk sup 님, 2024년 3월 25일
We apologize you were not pleased with your experience here at the Aloft. We appreciate yourfeedback as it will help us continue to improve. Room cleanliness is the most important part of a hotelstay. We understand your disappointment and have spoken with our housekeeping team regarding thecondition of your room. Please know we are committed to creating great guest experiences andimproving based on guest feedback. We hope to have the opportunity see you again, so you can seehow you helped us achieve our goals!

10/10 - 훌륭해요

William 님, Franklin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Nikia

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Although the property was nice, and I got to my room without any issues to check in process was a Breeze and they have a shuttle that runs 24 hours which was nice. The bathroom ceiling was peeling in my room and the walls are so thin that I could hear my neighbor snoring directly behind my headboard other than that my experience was not bad at all. I just wish that the aesthetics of the rooms were a little bit better kept and the walls weren’t so thin.
2024년 2월에 3박 숙박함
답변 제공: front desk sup 님, 2024년 3월 25일
Thank you for taking our survey. We apologize there was a maintenance issue in your room. Thank youfor letting us know. Our engineering team has taken action to correct the issue. Please know we arecommitted to creating great guest experiences and improving based on guest feedback. We hope tohave the opportunity see you again, so you can see how you helped us achieve our goals!

10/10 - 훌륭해요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

LaCara

별로예요: 편의 시설/서비스
My stay at Aloft Tulsa was decent, however, it was easy to mix up Aloft Tulsa with Aloft Tulsa Downtown. Once I finally made it to the correct hotel, my stay was pleasant enough but there was ongoing construction late into the night that was rather jarring. Hotel staff were helpful.
2024년 2월에 1박 숙박함
답변 제공: Laci 님, 2024년 3월 6일
Thank you for your feedback. I apologize for the construction that may have been going on. We have a team working diligently to make necessary repairs/improvements to several areas of the property. We will communicate to the team about the hours of operation

4/10 - 별로예요

Tracy

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
1) Location: I'm a former Tulsa resident. This is a weird location for a hotel. Not convenient for walking to restaurants, groceries, etc. If you are from out of town, you will find it difficult to find the hotel in the dark. There are NO signs that will show the way. It's in a mixed commercial/warehouse area. Nothing pretty or relaxing here. 2) Cleanliness: I have stayed here before. You are now greeted by horribly stained furniture in the lobby. They had "storm damage" that is still being repaired. But, THAT WASN'T IN THE LISTING! More stains than a college dorm. My room was "clean" on the surface, but i found a flip top from a water bottle under the bed edge. Should easily be seen on routine cleaning. 3) Deferred maintenance: Shower glass not properly secured. Possible water damage/paint flaking, due to moisture build-up in bath/shower area. You won't know if the shower is moldy because of the black tile and grout. Brilliant move Aloft, if the goal is to hide this... Broken electronic plug in adapter unit on the desk. 4) Noise: Paper thin walls/doors. Could hear more hall noise than even a 1 star hotel. Across hall neighbors were partying just enough to be irritating. If I were a light sleeper, I would likely have complained. 5) Breakfast: I didn't check, but apparently the included breakfast wasn't available. Also NOT MENTIONED IN THE LISTING! Bottom line: Worth $50/ntincurrent condition. I could have stayed at Hampton or Holiday Inn Express for the same$
답변 제공: front desk sup 님, 2024년 3월 25일
Thank you for your feedback. We apologize you had a poor experience with the restoration going on atthe property. We are looking forward to this project wrapping up as it will improve guest’s experience.We hope to have the opportunity to see you in Tulsa again soon to see the improvements that are beingmade!

10/10 - 훌륭해요

Stephanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really liked the layout of the room.
2024년 1월에 1박 숙박함
답변 제공: front desk sup 님, 2024년 3월 25일
Thank you for taking our survey. We are glad you enjoyed your stay and hope to see you again whenyour travels bring you to Tulsa!

4/10 - 별로예요

Shelli

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty overpriced! Rooms are great. Staff is ehh! Disappointed that there was no ice or vending machines on floor. Also upset that I left something in my room and when I went back to get it it was gone.
2024년 2월에 1박 숙박함
답변 제공: Laci 님, 2024년 3월 6일
Thank you for your feedback as it will help us to improve. We apologize there are not vending/ice machines on the floors. However, we work diligently to ensure the giftshop is stocked and are always happy to assist any guest who needs ice. We hope we get the opportunity to have you stay with us in the future.

10/10 - 훌륭해요

Nikki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I read reviews prior to staying and people complained of waiter not getting hot. My water was got hot immediately and the pressure was great. They allowed my dogs which was great bc my house was being repaired.
2024년 2월에 1박 숙박함
답변 제공: Laci 님, 2024년 3월 6일
Thank you for your feedback and we are happy to hear you had a pleasant stay. We are always excited to have guest's furry companions stay with us as well.

6/10 - 괜찮아요

Mandi

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함

4/10 - 별로예요

Lee

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This property was under renovation. The gym/pool and laundry services were closed. In addition, I booked on Expedia, which indicated that it came with a free breakfast. Did I not correct them or ask to be corrected due to the small selection of healthy options for breakfast?
2024년 2월에 2박 숙박함
답변 제공: Laci 님, 2024년 3월 6일
Thank you for your feedback. We apologize for the inconvenience of some amenities being closed. We have a team working diligently on making improvements to the affected areas. We strive to have many options for breakfast and apologize that we did not offer the items you were looking for. We will work towards finding some more healthier options to add to our menu.

8/10 - 좋아요

leon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just didn’t have any morning breakfast
2024년 2월에 1박 숙박함
답변 제공: Laci 님, 2024년 3월 6일
Thank you for your feedback. We apologize we did not have breakfast during your stay. Currently, our breakfast is closed on Monday's & Tuesday's. However, we strive to have other breakfast items available for purchase in our gift shop every day of the week.

4/10 - 별로예요

Austin

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Person that checked us in and out was not very friendly. Seemed like we were bothering her. King sized bed seemed more like a queen. Lighting in the room was horrible. Gave us four half sized pillows that were uncomfortable. Not even basic cable on a cheap TV. No free breakfast, had a "chef" there to make food but you had to pay for it. Just not impressed, will not stay a Aloft again
2024년 2월에 1박 숙박함
답변 제공: Laci 님, 2024년 3월 6일
Thank you for your feedback and we apologize we did not meet your expectations. We strive to make every stay a good one. I have addressed your concerns with the appropriate staff to ensure this was an isolated incident.

10/10 - 훌륭해요

Bill 님, Tulsa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

4/10 - 별로예요

Jeremy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelled like animal urine. Was so loud in the lobby I was unable to sleep. Was told nothing could be done about the loud lobby music. Had to leave and was unable to get a refund. Stay elsewhere.
2024년 2월에 1박 숙박함
답변 제공: Laci 님, 2024년 3월 6일
Thank you for your feedback. I have addressed your concerns with the appropriate staff to ensure this was an isolated incident. At the Aloft one of the positive focuses is music and we do have live music events/booked events periodically. However, there is a designated time that this is brought to an appropriate level. I have educated all staff on the proper time it is to be reduced.

4/10 - 별로예요

Thomas

Party at night loud music until 10:00 pm
2024년 2월에 2박 숙박함
답변 제공: front desk sup 님, 2024년 4월 10일
Thank you for choosing Aloft Tulsa by Marriott and for taking the time to provide feedback about yourexperience here.I would like to start by apologizing to you for not meeting your expectations. We strive to make eachstay as pleasant and comfortable as possible, and we will use your comments to coach our team toprovide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay wasan exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact medirectly at 918-949-9000

6/10 - 괜찮아요

William

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jennie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet wouldn't flush properly. The desk attended only offered a plunger. Therefore we had to go downstairs to the lobby to use the bathroom. Also the spa and weight room was closed.
2024년 2월에 1박 숙박함
답변 제공: Laci 님, 2024년 3월 6일
Thank you for your feedback. Most of the day we have an engineering team on site to address these types of issues. However, depending on the time they may not be onsite. Our team strives to problem solve and help in every way they can. Our gym and sauna area are currently being renovated and we hope to have it back open and available for guest use soon.

6/10 - 괜찮아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shower never got hot, lukewarm temperature
2024년 2월에 1박 숙박함
답변 제공: Laci 님, 2024년 3월 6일
Thank you for your feedback. I have brought this to the attention of our engineering team.

8/10 - 좋아요

B

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are always friendly and helpful. Great location. Convenient to food and shopping.
2024년 2월에 1박 숙박함
답변 제공: Laci 님, 2024년 3월 6일
Thank you for your feedback. We look forward to seeing you again if your travels were to ever bring you back to Tulsa.

10/10 - 훌륭해요

Hyohyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No troubles at all and loved the bar
2023년 12월에 1박 숙박함

4/10 - 별로예요

Earnest

연인과의 여행, 출장 여행
Seems to be struggle with construction 1st room Given was either occupied or completely not clean I was horrified (apology was given) Furniture was stained in foyer not acceptable 2nd room was better
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Bo

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms need remodeling showers leak all over the floor. Staff not present at desk most of the time
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Dominica

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place! Perfect location to fun activities! Had a great time
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

JEREMY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was awesome
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Taylor 님, Auburn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Kelley

좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

David G.

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michelle

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was beautifully laid out. The dim lights give the room a sexy vibe; great for couples. I would book this room again.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michelle

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, reasonable rates for stay with pets, quiet, had everything you needed. Stores and restaurants were near by if you needed anything
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jeffrey Harold

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were very clean and up to date. I felt very comfortable staying there and will be staying here for all my trips to Tulsa, ok.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aloft Tulsa
I have stayed at this property before. Its was cold so I need to use the Thermostat. Very complicated needed staff to come in and adjust. Also my shower was not very hot.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Jahmicquica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Place was pretty good for the price, staff was nice. But the beds are super hard
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Sharon

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Not my taste
The bed was so uncomfortable and the pillows should had been replaced 5yrs ago! The hallways had a smell to them, could have been their cleaner. Staff was great, but the room was just ok. I wouldn't stay there again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함