리셉션

오요 호텔 털사 N 셰리던 로드 & 에어포트 여행 후기

3.5 out of 5

이용 후기

5.0
평점 10 - 훌륭해요. 635개 이용 후기 중 70개" "
평점 8 - 좋아요. 635개 이용 후기 중 109개" "
평점 6 - 괜찮아요. 635개 이용 후기 중 108개" "
평점 4 - 별로예요. 635개 이용 후기 중 99개" "
평점 2 - 너무 별로예요. 635개 이용 후기 중 249개" "

5.4/10

청결 상태

6.0/10

직원 및 서비스

3.6/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

3.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Goupu

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was mold on the ceiling, crack heads around the property and overall just an unclean environment
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Elliott

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you don’t mind the homeless, prostitutes, and drug users. Bullet holes in the room doors. Mold on the ceiling and bathtub. The furniture was stained and peeling back. Checked in and checked out sane hour. Not safe. NOT SAFE.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Steven

연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing was good. Roaches, homeless people in the hotel and outside it. Fighing ,screaming, crack heads up all night dragging furniture above us, no hot water, dirty linings, in the morning my girlfriend was luckly in my car while it was warming up and i was checking out. Because the homeless people was trying to get in my car. Front desk said he letsnthem stay there free . Well itsnnot a hotal its a homeless shelter and we shouldn't have to pay to stay in a dump . No returns. Deposit of 50.00 and there was holes inbthe walls . Really? First room up stairs the shower was full. Smells like sewer inbthe whole place. Will never stay there again.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Billi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was comfortable
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Diego

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do Better
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kyle

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I was thankful they worked with me I needed a place last minute
2024년 1월에 1박 숙박함

8/10 - 좋아요

Mason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Trish

별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Jordan Lyle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Marleni

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Albert

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very unkept. Pictures in listing should be false advertising. Roaches in the room. Bathroom door wouldn’t even stay shut. Room smelled of cigarette smoke even though it was supposed to be non smoking. I do not recommend. I would have at least expected Motel 6 or Super 8 Motel standards, but this place was definitely well below that.

2/10 - 너무 별로예요

Joeshawn

별로예요: 편의 시설/서비스
Roaches roaches and just filthy didn’t even wanna lay in bed
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Armando

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was ghetto as hell and I felt like I’d be robbed at any given moment or solicited by a disgusting looking hooker. The room was uncleanly and had literal dead cockroaches on the sheet.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Cheyenne

2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Jonathan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Marco

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nothing
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ammy 님, 2024년 1월 22일
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 - 너무 별로예요

Victoria

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel caters to druggies The common person is tricked by the false advertisement. This is dangerous place to stay anyone with or without children please steer clear. I’ve made it my mission to expose this chain. This will not happen to another. This is India owned and very apparent they don’t care about anything other then MONEY. This is only the beginning.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yuck
Roaches, mold on the wall, bullet holes in ceiling
2023년 11월에 1박 숙박함
답변 제공: Joey 님, 2024년 1월 22일
Sorry for the trouble caused, Hi! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Joey

2/10 - 너무 별로예요

Bronson

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had holes in the walls and exposed outlets. And once I said my room number the receptionist knew which room it was. Like they knew everything that was wrong with the room overall the establishment was just unsafe
2023년 11월에 2박 숙박함

4/10 - 별로예요

Walker P

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly. Room and property need extensive repairs. Tv did not work, drawers were gone, no microwave or fridge. Smoke detector kept going off for no reason (I don’t smoke or vape). Key card kept not working and had to be reactivated by staff daily, even in the middle of the night. There were a lot of people hanging around the stairwells and on the landings at all hours of the night. Uber driver said OYo company buys up old hotels and then neglects them, definitely had the feeling of a slumlord type situation where the parent company just washes their hands of any responsibility.
2023년 11월에 3박 숙박함
답변 제공: Joey 님, 2024년 1월 22일
Apologies for the inconvenience caused, Walker! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

2/10 - 너무 별로예요

Rusty

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid avoid avoid.
Key didn’t work initially, took them 20 minutes to replace. I was on bottom floor. Rained overnight and room was flooded - through the ceiling. Told me the room above hasn’t been used in a long time and probably leaked there, too. Place wreaked of weed. Did NOT feel like a safe place to stay. No apologies. Nada
2023년 10월에 1박 숙박함
답변 제공: Joey 님, 2024년 1월 22일
Sincere apologies, Rusty! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

2/10 - 너무 별로예요

Kwasi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow!
2023년 11월에 2박 숙박함
답변 제공: Joey 님, 2024년 1월 22일
We are sorry for the inconvenience caused to you, Kwasi! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 - 너무 별로예요

Cynthia

2023년 11월에 1박 숙박함
답변 제공: Dewi 님, 2024년 1월 22일
We are sorry to disappoint you, Cynthia! We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Dewi

2/10 - 너무 별로예요

Amber

단체 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nasty. Mice in rooms. Bugs in rooms. Very dirty. Need to call health department on them.
2023년 11월에 1박 숙박함
답변 제공: Barbara 님, 2024년 1월 22일
Hi, Amber! We are sorry for the inconvenience you had. Rest be assured, we have escalated this matter to the management for overall improvement. We would like to thank you for sharing this experience with us, it helps us for continuous improvements. Regards, Barbara

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
never again
missing towels andamenities. sink andtub stoppers. I would not take a shower in this room.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Nieshail

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible conditions
Do not stay here i repeat don't do it i didn't stay i left it was terrible the condition of the building looked unsafe the odor was horrible the linen dirty and stained i lost money because i waited the day of check in to cancel the rooms online are not what you get
2023년 10월에 3박 숙박함
답변 제공: Tim 님, 2023년 12월 5일
Hi, Nieshail! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

4/10 - 별로예요

Rheeturaag

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not experience having a dirty room. It was actually somewhat nice. That said, I basically stayed in my room all day for fear of being hurt and feeling unsafe by the homeless, drug seekers, and signs of violence throughout the area. I was staying for an interview in town and wearing a suit while walking to my car has never felt so scary. I wouldn't recommend staying there, but on the positive side the staff members were extremely nice and accomodating.
2023년 10월에 4박 숙박함
답변 제공: Tim 님, 2023년 12월 5일
We are sorry the stay turned out to be an average one, Rheeturaag! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

2/10 - 너무 별로예요

Dennis

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
upon check in the man at the desk said “let me show you the room then you decide if you want to stay here” while headed to room with the man we encountered a woman doing drugs with a needle in her arm. the response from manager was “go back to your room” as we rounded the corner you could tell that was the whole vibe of this place as there were many more of the kind laying around high or exchanging goods if you get the drift. i was traveling with a 3 month old baby and my wife and this place is clearly unsafe. i have contacted oyo twice for a refund and given the run around both times. do not recommend not safe for families
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Cassie

별로예요: 숙박 시설 상태 및 시설
Didn’t leave the car
We literally drove up and saw all the “activity” outside and decided not to get out of our car and we found a new hotel. Multiple people were loitering around with shopping carts and baggage. Clothes hanging over railings. There was too much going on that made us feel unsafe to even give it a try. Will not be returning.
2023년 10월에 1박 숙박함
답변 제공: Noah 님, 2023년 12월 5일
We are extremely sorry to know this, Cassie! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

6/10 - 괜찮아요

Daniel

2023년 10월에 1박 숙박함
답변 제공: Joey 님, 2023년 12월 5일
Hi, Daniel! Thank you for sharing your feedback with us. We will work even harder for complete satisfaction on your next stay. Regards, Joey

2/10 - 너무 별로예요

Derrick

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely unsafe. Bullet holes all over the building, room door barely latched, bathroom door had no knob. AWFUL neighborhood. Addicts all over the parking lot. Someone banged on my door at 3am
2023년 10월에 5박 숙박함
답변 제공: Barbara 님, 2023년 12월 5일
Hi, Derrick! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara

2/10 - 너무 별로예요

Dan

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
very disapointed and mad
The hotel was not anything like the photos at all the room was moldy on the walls and floor bed looked like it had been through 5 floods of something could not stay after sight checked immidiatly back out and went some place else
2023년 10월에 2박 숙박함
답변 제공: Tim 님, 2023년 12월 5일
Hi, Dan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

2/10 - 너무 별로예요

Seqouyah

2023년 10월에 5박 숙박함
답변 제공: Noah 님, 2023년 12월 5일
Hi, Seqouyah! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah

2/10 - 너무 별로예요

Joshua

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ceiling and wall was falling down in the room. Water damage and mold throughout. I was unable to stay. I checked in, entered the room and immediately went to the front desk for a refund. The manager told me that he could not give me a refund due to my booking through Expedia. So I am out the money for the room and had to pay for another room at a different hotel.
2023년 10월에 1박 숙박함
답변 제공: Noah 님, 2023년 12월 5일
Hi, Joshua! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
You decide
The room reserved was decent at a great low price, fairly comfortable due to consist traffic of night walkers outside the hotel the room could use a new paint job aside from that OYO has clean sheets n towels their set up is nice even the bathroom was decent the staff their were outstanding
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 12월 5일
Pleased to hear your kind words of gratitude, Hi! We are going to do our best to never fail to impress you every time. Regards, Barbara

6/10 - 괜찮아요

Lillian

별로예요: 숙박 시설 상태 및 시설
Not a happy camper
There were cockroaches and it was filthy
2023년 9월에 3박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Lillian! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Eva

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice to let people know.
First of all, it'll be nice to let your bookers know that you will have a $100 Deposit on check in, but they don't tell you that. Till after they send you an email after that and took your money. Then they don't want to refund your money How to sleep in my vehicle.
2023년 9월에 1박 숙박함
답변 제공: Maria 님, 2023년 9월 11일
Sorry for the trouble caused! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Maria

2/10 - 너무 별로예요

Randall

2023년 3월에 3박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Randall! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

4/10 - 별로예요

Jerry

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Joe 님, 2023년 9월 11일
Apologies for the inconvenience caused, Jerry! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joe

10/10 - 훌륭해요

Elizabeth

2023년 8월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Elizabeth! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Eva

2/10 - 너무 별로예요

Nik

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Horror!
This is the worst Hotel I have ever stayed at in my 60 years of travelling. The bathroom walls were all black with mold. The bathroom ceiling was about to fall. There were cockroaches and ants everywhere. The bed was disgustingly filthy. The room was uninhabitable. They offered me a different room, same filth as the previous room. I would have posted pics, but I left the place in a hurry before unpacking. Ultimately Hotels.com came to the rescue and refunded my money when the Motel refused to. Stay away from the death trap.
2023년 8월에 1박 숙박함
답변 제공: Barbara 님, 2023년 9월 11일
Hello, Nik! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel I have ever stayed in. Mold on walls, ceiling and bath. Lights and tv did not work. Literal holes in the door. Cockroaches everywhere including in the bed. Don’t stay here if you can avoid it.
2023년 8월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Guest! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Eva

4/10 - 별로예요

Stanley

2023년 8월에 1박 숙박함
답변 제공: Maria 님, 2023년 9월 11일
Sorry for the hassle you faced, Stanley! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Maria

2/10 - 너무 별로예요

Katherine

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t do it. I’ve stayed at a lot of places in a lot of locations, and this was the first place I actually felt unsafe. Even my Uber driver told me this was a bad area of town. Have you ever seen the movie “Florida project?” It was like that. People actually live here in this place, there are windows boarded up, there was a cockroach in my hotel, and I got zero sleep because of the noise. I know it’s cheap, but spend the extra money and go elsewhere.
2023년 7월에 1박 숙박함
답변 제공: Barbara 님, 2023년 7월 29일
Hi, Katherine! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

2/10 - 너무 별로예요

David

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The immediate area has a lot of homeless people and the whole place looks nasty. I didn’t check in, I went and found somewhere else
2023년 6월에 1박 숙박함
답변 제공: Ammy 님, 2023년 6월 30일
Hi, David! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

2/10 - 너무 별로예요

Susan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible hotel
It was so horrible from the outside with broken windows, questionable activity in the parking lot that my son and his family didn’t even stop. They decided they would rather sleep in the car in 90 degree weather than stay there.
2023년 6월에 1박 숙박함
답변 제공: Lisa 님, 2023년 6월 24일
Hi, Susan! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

6/10 - 괜찮아요

GRANT

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2/10
The toilet wasn’t bolted down and the shower curtain was moldy. If all OYO’s are like this I won’t stay in another one.
2023년 5월에 1박 숙박함
답변 제공: Ava 님, 2023년 5월 31일
Hi, Grant! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Lisa

2/10 - 너무 별로예요

Katy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you are looking for drugs, this is a great place to stay. I had someone pound on my door for an hour looking for the dealer in the room next to mine. Needless to say, I kept the door locked and did not go out after dark.
2023년 5월에 1박 숙박함
답변 제공: Rosy 님, 2023년 5월 18일
Hi, Katy! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Rosy

4/10 - 별로예요

Catherine

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cigarette burns in sheets, towels were clean but nasty stains, tub didn’t drain well, water never got hot until the end of my showers. Neighborhood is very sketchy and I was approached by two different people for money or rides. I was grateful to have my dog with me as a slight deterrent.
답변 제공: Catherine 님, 2023년 5월 18일
Hi, Catherine! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara