Take advantage of a grocery/convenience store, a terrace, and a gym at Mistiq Tulum. Treat yourself to a massage at the onsite spa. Guests can connect to free in-room WiFi.
Located in Zama, a neighborhood in Tulum, Mistiq Tulum is in the suburbs. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
You'll have the entire condo to yourself and will only share it with other guests in your party.
Mistiq Tulum
This condo building features a full-service spa, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, express check-out and a convenience store are onsite. Each condo provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a furnished balcony. Housekeeping is available on request.
Mistiq Tulum offers 51 accommodations with air conditioning. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the condo include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the condo's full-service spa. Services include massages. The spa is open daily.
Daily continental breakfast available 8:00 AM to noon for a fee: USD 12 for adults and USD 12 for children
Bedrooms
Bedsheets provided
Bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate dining area
Separate sitting area
Entertainment
32-inch LED TV
Outdoor areas
Furnished balcony
Terrace
Laundry
Laundry detergent
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
Pet friendly
Welcoming cats and dogs only
Fee: USD 30 per pet per stay
Suitability/Accessibility
No elevator
Designated smoking areas
Services and conveniences
Grocery/convenience store
Housekeeping (on request) (for a fee)
Iron/ironing board on request
Location highlights
In the suburbs
Things to do
Bicycle rentals
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
51 units
Bicycle rentals
Connecting units available
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets allowed for an extra charge of USD 30 per pet, per stay
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: USD 50 per accommodation, per stay
A damage deposit of USD 500 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately USD 12 for adults and USD 12 for children
Pet fee: USD 30 per pet, per stay
Housekeeping fee: USD 50 per day; may vary based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number MIR2006182V2, MIR200618V2
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 8:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Mistiq Tulum have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:30 PM.
Is Mistiq Tulum pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 30 per pet, per stay.
How much is parking?
Self parking is free at this property.
What time is check-in at Mistiq Tulum?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Mistiq Tulum?
Check-out is at 11:00 AM.
Where is Mistiq Tulum located?
Located in Zama, this spa condo building is 1.2 mi (1.9 km) from Dos Aguas Park and 2.4 mi (3.8 km) from Tulum Beach. Hospital de Tulum and Holistika Art Walk are also within 2 mi (3 km).
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Reviews
Mistiq Tulum Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Amenities
8.0
Property conditions & facilities
Rating 10 - Excellent. 9 out of 19 reviews
10 - Excellent
9
Rating 8 - Good. 4 out of 19 reviews
8 - Good
4
Rating 6 - Okay. 3 out of 19 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 19 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 19 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
Gerald
Nov 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean, and laid out well for space planning.
Concierge and business office attendants were pleasant and helpful! Pool was nice as well. Would recommend staying here to anyone asking!
Gerald
Stayed 4 nights in Nov 2025
Verified
6/10 Okay
keith
Apr 29, 2024
Liked: Property conditions & facilities
The Property and staff was nice.
keith
Stayed 5 nights in Apr 2024
Verified
10/10 Excellent
Michael
Aug 22, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
clean, quiet, and super easy parking...modern, resort-feel, but not easy access to beaches...close to town and dining...otherwise convenient location.
Michael
Verified
10/10 Excellent
Kyle
Jan 15, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay, highly recommend! Will definitely be back
It's beautiful and very green. It's a little far from the beach and not really within walking distance of any cafes or restaurants. We stayed there the first week of January when a massive trance music festival happens in Tulum. If you don't like trance and techno this is not the place for you.
Monica
Verified
2/10 Terrible
FAZEINA
Jul 6, 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property was actually very nice. However, everything else was a nightmare. Elevators were out of service and my mom has bad knees. Took us hours to get a room on the first flirting and calling and complaining. No 24 hour concierge, had to ask for towels everyday, lost electricity and water for half a day.
FAZEINA
Stayed 3 nights in Jul 2022
Verified
6/10 Okay
Garvin
Dec 3, 2023
Liked: Communication
Disliked: Property conditions & facilities
Property has the potential to be great…before arrival to the property I received a text message via Whats App…that the jacuzzi isn’t functioning properly…one of the main reason that we booked this property…it was fixed 2 day later…the day before we was leaving. We also had some hot water issues that was resolved by us turning the breaker switch on and off. A lot to like, but we was a bit disappointed, but made it work.
Everything is as okay except communication with the owner of the property was F coz I asked for extra wash clothes since we are 2 living in the condo and I never got response
Sabasi
Stayed 3 nights in Jun 2022
Verified
6/10 Okay
Abdullah
Apr 3, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, communication
Le stationnement dédié pour le condo prise par un autre véhicule. Pas de cafetière et grilles pains.
Une des salle de bain pas d’eau chaude.
Abdullah
Stayed 6 nights in Mar 2024
Verified
10/10 Excellent
Fernando de
Jan 28, 2024
Liked: Cleanliness, property conditions & facilities, communication
Propre et le centre rempli de verdure a la piscine !!
Fernando de
Stayed 4 nights in Jan 2024
Verified
10/10 Excellent
Aldo Uriel
Jun 6, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
muy padres las instalaciones!!
Aldo Uriel
Stayed 3 nights in Jun 2023
Verified
4/10 Poor
PAMELA LUCIA
May 2, 2022
Liked: Amenities
Disliked: Communication
Room smelled like humidity and felt unpleasant. We had no wifi and they sent a tech two days later when I was not present.
PAMELA LUCIA
Stayed 3 nights in Apr 2022
Verified
8/10 Good
Rosemary
Aug 15, 2024
Liked: Cleanliness, property conditions & facilities, communication
Rosemary
Stayed 5 nights in Aug 2024
Verified
10/10 Excellent
Sylvie
Feb 15, 2024
Liked: Room comfort
Sylvie
Stayed 11 nights in Feb 2024
Verified
2/10 Terrible
Zlatka
Sep 21, 2023
Disliked: Cleanliness, property conditions & facilities, communication
Zlatka
Stayed 5 nights in Sep 2023
Verified
8/10 Good
Trisha
Mar 22, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication