Hotel Ma'xanab

Property class: 4

Choose dates to view prices

Reviews

9.8 out of 10
Exceptional
A beach bar, a terrace, and a garden are just a few of the amenities provided at Hotel Ma'xanab. This hotel is a great place to bask in the sun with a beachfront location and sun loungers. Treat yourself to a deep-tissue massage, a body wrap, or a body scrub at Ma'xanab Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a gym.
The current price is ₩291,060
₩356,416 total
includes taxes & fees
Oct 19 - Oct 20

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite Ground Floor Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of a tropical outdoor area with palm trees.

Suite Ground Floor Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

A spacious room with a large wooden table, a comfortable bed, and a view of palm trees and the ocean.

Suite First Floor Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

A bedroom with a bed, a wooden table, a hanging light, and a view of the outdoors.

Suite Ground floor Ocean view

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

A spacious bedroom with a large bed, a wooden bench, a mirror, and a rustic ceiling.

Suite First Floor Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Jungle view

A cozy hotel room with a bed, bedside table, and a small dining area with a pineapple and a hat.

Suite Ground Floor Jungle view

10.0 out of 10
Exceptional
(4 reviews)
  • Partial sea view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

A bedroom with two beds, a wooden wardrobe, and a woven wall hanging.

Suite 15 Ground floor Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Ground floor Garden view

A bedroom with a wooden bed, a wooden nightstand, a large window with curtains, and a door.

Suite Ground floor Garden view

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Garden View

A bedroom with a large bed, a wooden bench, a table, and a balcony with wicker chairs.

Suite First Floor Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

A spacious bedroom with a large bed, a wooden bench, a desk, and a chair.

Suite First floor Jungle view

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located on the beach, Hotel Ma'xanab is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760

What's nearby

  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    5 min walk - 0.5 km
  • A coastal area with a historical stone structure, a beach, and clear blue waters.
    Playa Paraiso
    8 min drive - 6.1 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    11 min drive - 7.5 km
  • Ven a la Luz Sculpture
    19 min walk - 1.6 km
  • SFER IK
    2 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO)
    55 min drive

Restaurants

  • Ziggys Beach Club
    10 min walk
  • Taboo Beach Club
    6 min walk
  • Starbucks
    15 min walk
  • Tacos Papi
    15 min walk
  • La Malinche
    10 min walk

About this property

Hotel Ma'xanab

  • Upscale hotel near Tulum Beach
  • Consider a stay at Hotel Ma'xanab and take advantage of a beach bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a beachfront location and sun loungers. Indulge in a deep-tissue massage, a body wrap, and a body scrub at Ma'xanab Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Additional perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Cooked-to-order breakfast (surcharge), free bicycle rentals, and a free beach club on site
    • Beach umbrellas, multilingual staff, and outdoor furniture
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as premium bedding and furnished balconies, as well as perks like laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • Furnished balconies or patios, wardrobes/closets, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 500 to 1,500 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Private picnics

Things to do

  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 500 to 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 011-025-000978/2026

We should mention

This property does not have elevators
Pool access available from 11:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Ma'xanab have a pool?

Yes, this property has an outdoor pool. Pool access is from 11:00 AM–6:00 PM.

How much does it cost to stay at Hotel Ma'xanab?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Ma'xanab on Oct 19, 2026 start from ₩291,060, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ma'xanab pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ma'xanab?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Ma'xanab?

Check-out is at noon.

Where is Hotel Ma'xanab located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve is 2.5 mi (4.1 km) away.

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Reviews

Hotel Ma'xanab Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 374 out of 404 reviews
Rating 8 - Good. 17 out of 404 reviews
Rating 6 - Okay. 4 out of 404 reviews
Rating 4 - Poor. 5 out of 404 reviews
Rating 2 - Terrible. 4 out of 404 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place if you want to unwind and unplug. We would consider it a luxury accommodation. Many places on property were private, encouraging romance and intimacy. We especially enjoyed the restaurant staff, a few shout outs to Milo, Mario and Leo for excellent service and conversation. Transportation can be an issue but concierge was very helpful. We enjoyed the hotel/resort. Nothing but other hotels within 10 minute walking distance. We appreciated that the property looks just like the online pictures.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff are very friendly and helpful.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing. The staff, our room, balcony was beautiful, food was great. There is a pharmacy literally across the street from the hotel just in case you need it and you can walk to many stores and restaurants. I would definitely stay here again.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hotel Ma’Xanab!! We came for our honeymoon & the staff was incredibly attentive & always willing to answer any questions we had. The breakfast was free & just exquisite. This hotel is walking distance to the beach & nearby shops. Special shoutout to Alejandra (front desk) and Jose from the restaurant!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magical property staffed by the kindest and most attentive people. This was our 3rd stay and it continues to be as good, if not better than when it opened around 2019.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we are here. I love the the building style, feels like very natural and sleep in the trees. Access to the beach is nice, it is great to enjoy some night breeze by the beach. The breakfast is delicious!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included it was delicious!! Fresh food! Staff was phenomenal!! We had our breakfast in our room most of the days because we had the most beautiful balcony. The staff made everything easy! Room was clean and beautiful! Felt like a bungalow! Right on the beach!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and so attentive! The breakfast was gourmet and the French toast was the best I’ve ever had! We loved our stay so much!
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place will definitely be coming back. Staff is super nice and friendly
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very friendly staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Room was very nice spa like. Clean staff were very helpful and left snacks in the room daily. Bathroom walked out into a private outdoor space with a hammock and extra outdoor shower
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location is very convenient for restaurants and shopping, the restaurant at the Ma’Xanab is excellent as well! The beach and atmosphere of the hotel are one of a kind! The rooms are just perfect with a warm private pool and a great bed and shower, our view of the sunrise over the sea was beautiful! The staff one and all love them! Timothy and Kim Tufts!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant experience at Ma’xanab. The staff was super friendly and helpful. Service was definitely impeccable. Great food and drinks all around. The rooms were cleaned 2 times a day. Very relaxing experience and would definitely recommend.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Class Tulum Beach Hotel - Stay Here!!!

Fantastic property with high quality staff.
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience and our stay here was amazing. Everyone here was wonderful. We had a great time and people at Ma’xanab were amazing and made us feel at home. We are definitely coming back and staying at the Ma’xanab.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing! The staff are next level (Milo, Jose, Mario, Luis and Leo) knew our names and likes and dislikes within hours. The food and drinks were also amazing. I’d come back in a heartbeat!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experiences in Tulum start here and with the amazingly helpful staff at hotel Ma’ Xanab
Stayed 6 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice!! Convenient and within walking distance for food and activities
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel with wonderful staff. Truly relaxing and the restaurant is excellent. The staff at the front desk went above and beyond, always contactable and happy to organise anything and everything!
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was very bad tons of seaweed and very smelly. The breakfast was great.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay as usual. Service is amazing, food is delicious and the team is the best in the business.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful. Loved the direct beach access and private pool. The staff was very friendly and provided great service.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This property is absolutely incredible. Amazing staff, amazing food, amazing rooms and a pristine beach with very comfortable loungers with plenty of shade. We’ve stayed in places all over the world and this is an absolutely top class boutique hotel.
Stayed 4 nights in Jan 2025