Nous avons beaucoup aimรฉ cet hรดtel. L'extรฉrieur et l'ambiance cosy avec la piscine et la verdure. Le personnel est super sympathique et ร l'รฉcoute.
The front desk manager Frederico was exceptionally helpful and accommodating by giving amazing food recommendations and demonstrated a true sense of proudness of Tulum. He was instrumental in helping us organize a very early morning taxi ride to Cancun International and alleviating some of our travel burden.
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didnโt love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
The staff of this Italian owned boutique hotel provided outstanding service and professionalism. We look forward to returning next year. Thank you and chow to Alex and Fredriqoโค๏ธ๐ฒ๐ฝ๐๐จ๐ฆ.
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot.
Great restaurant right next door. So good we ate there twice in twi days.
Their inner courtyard was beautiful and quiet. Rooms were clean, and the mini fridge was appreciated. Beds were a little too firm. The restaurant next door was excellent.
The staff is really nice and accommodating. The property is nice, quiet and safe. It is in the heart of Tulum so everything around was easily accessible. I just had mosquitoes and wet floor that caused me a little bit of inconvenience which was nicely handled by the whole staff. I appreciate their service, hence i enjoyed my stay at Pacha!