스탠다드룸, 퀸사이즈침대 2개, 금연 | 책상, 다리미/다리미판, 무료 WiFi, 침대 시트

수퍼 8 바이 윈덤 유카 밸리/조슈아 트리 내셔널 파크 에어리어 여행 후기

2 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 347개" "
평점 8 - 좋아요. 1000개 이용 후기 중 375개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 153개" "
평점 4 - 별로예요. 1000개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 53개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

JONG KIL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조슈아트리 공원 즐기고 싶은 분에게 추천합니다
조용하고. 편한 곳이었음. 침대위에서. 움직일 때마다 나는 소음 외에는 좋았음. 특히 프론트의 직원이 아주 친절하였음.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 22일
Dear Jong, thank you for sharing your feedback with us! We're pleased to hear that you found the hotel quiet and comfortable, with friendly front desk staff. We appreciate your comments about the noise from the bed, and we'll consider this as we continue to enhance our accommodations. If there's anything else you'd like to share or if you have additional details to provide, please feel free to contact us directly. We're here to ensure each of your stays is enjoyable and meets your expectations! We look forward to welcoming you back on your next visit!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

HAE JUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Dear guest, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

sanghoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 9월 16일
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

6/10 - 괜찮아요

haewook

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 2월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 2월 23일
Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again. Best Regards, Customer Care Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
이용 후기
전체적으로 마음에 들었지만 노후화 돼 냄새가 좀 낫습니다
2019년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2019년 11월 21일
Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스
The motel is one of the more affordable places to stay in Yucca Valley/Joshua Tree area. Although it's on the main highway our room was at the very back so no road noise. Beds were surprisingly comfortable. Manager was very friendly and accommodating. They offer breakfast but Black Bear Diner is right next door for a full meal.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We had a comfortable stay in a clean room, the breakfast was very bare bones in a small foyer. Old property but a clean and quiet room with a very comfortable bed. So overall good.
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 22일
Dear Brian, thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found your room clean, comfortable, and quiet, with a comfortable bed for a good night's rest. We apologize if the breakfast did not meet your expectations; we'll consider your comments as we strive to improve our offerings. Should your travels bring you back to the area, we'd love to welcome you again and ensure you have an even better experience.Kind regards,Customer Care TeamSuper 8 Yucca Valley

4/10 - 별로예요

Kathy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Grungy property and a bad smelling mattress
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 22일
Dear Kathy, we're sorry to hear about your experience. Providing a clean and comfortable environment for our guests is our priority, and it's disappointing to learn that we fell short of your expectations. We take cleanliness seriously, and we'll investigate the issues you've mentioned to ensure they are promptly handled. Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. If you would like to discuss your experience further or if there's anything else we can do to make it right, please don't hesitate to contact us directly.Kind regards,Customer Care TeamSuper 8 Yucca Valley

4/10 - 별로예요

Gabriela 님, Rutherford

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked the hotel 3 months ahead and got the room next to ice and vending machines which ended up being very noisy. The breakfast was a disaster with only sweat option, no dairy products or fruites.
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 19일
Dear Gabriela, we sincerely apologize for the inconvenience you experienced during your stay. Regrettably, you were assigned a noisy room next to the ice and vending machines, especially after booking well in advance. We understand the importance of a peaceful environment for our guests' comfort and will work to handle this issue to prevent similar occurrences in the future. Additionally, we apologize for the disappointment with our breakfast offerings. Providing a variety of options to accommodate all dietary preferences is important to us, and we regret that we fell short in this aspect. Your feedback regarding the staff, amenities, and property conditions is also concerning, and we will take immediate steps to handle these areas for improvement. We value your feedback as it helps us enhance our services and facilities for future guests. If there's anything else we can do to make it up to you or if you have any further concerns, please feel free to reach out. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

Raymond

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They cleaned my room daily. Nice friendly staff. Had hot coffee every morning. Lots of places near by to eat.
2024년 4월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 18일
Dear Raymond, we're delighted to hear that you enjoyed your stay with us! Providing excellent service and a comfortable experience for our guests is our top priority, and we're thrilled that our friendly staff and convenient amenities meet your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future! Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 16일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean, and staff were very accommodating when I requested a first-floor room.
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 15일
Dear Peter, we're delighted to hear that you found your room very clean and that our staff were accommodating to your request for a first-floor room! Providing a comfortable and convenient experience for our guests is our priority, and we're glad we could meet your needs. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Kind regards,Customer Care TeamSuper 8 Yucca Valley

4/10 - 별로예요

Darice

가족 여행
별로예요: 숙박 시설 상태 및 시설
Not well cleaned. Pillows stank. Walls were thin and we heard noisy guests into the early morning hours.
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 12일
Dear Darice, we're sorry to hear about the issues you encountered during your stay. Providing a clean and comfortable environment is our top priority, and we apologize for falling short of your expectations. Your feedback regarding the cleanliness, pillows, and noise levels has been noted, and we will take immediate steps to handle these concerns to ensure a better experience for our future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

2/10 - 너무 별로예요

Barbara

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was terrible and is not by Wyndham. Would not recommend.
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 12일
Dear Barbara, we're sorry to hear about your disappointing experience during your stay. Providing a comfortable and clean environment is essential to us, and we regret that we fell short of meeting your expectations. We appreciate your feedback and will use it to handle the issues you encountered to ensure improvements are made. While we understand your frustration, we hope you'll consider giving us another chance to provide you with the excellent stay you deserve. Thank you for bringing these concerns to our attention.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean, comfortable and convenient for our purposes.
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 12일
Dear David, we're pleased to hear that your stay with us was clean, comfortable, and convenient. Meeting our guests' needs and providing a comfortable environment is our top priority, so we're glad that we could deliver on that for you. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

Ivan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the fresh duck eggs, they were delicious. It was beautiful inside, and the decor was amazing! The directions were easy and made it simple to find. We loved the animals! It was very peaceful. Looking at the stars at night from the balcony was beautiful!
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 8일
Dear Ivan, thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the fresh duck eggs and found them delicious. It's fantastic to know that you appreciated the beautiful interior decor and found it amazing. We're delighted that our directions made it easy for you to find us and that you enjoyed the peaceful atmosphere, as well as the opportunity to interact with the animals. And what a joy it must have been to stargaze from the balcony! We're so glad you had such a memorable and enjoyable stay. If you ever find yourself in the area again, we'd love to welcome you back for another peaceful and starlit getaway. Safe travels until then!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs updating. Controls on heater would not work; sink faucet barely works, room needs paint job, clerk very nice though. Place is dated
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 8일
Dear Patricia, thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any inconvenience you experienced during your stay. Your comments regarding the need for updates, the issues with the heater controls and sink faucet, as well as the room's condition, have been duly noted. We strive to provide a comfortable and pleasant experience for all our guests, and we will work diligently to handle the areas of concern you have raised. Additionally, we're glad to hear that our clerk provided excellent service, and we will pass along your compliments to them. Your feedback is invaluable to us as we continuously strive to improve our facilities and services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Kind regards,Customer Care TeamSuper 8 Yucca Valley

4/10 - 별로예요

Jordan

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was hair on the floor in the bathroom, and a very long hair in the bath towel
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 4일
Dear Jordan, we apologize for the inconvenience you experienced during your stay regarding the cleanliness of the bathroom and towels. This does not meet our standards, and we take your feedback seriously. Please rest assured that we will share this issue with our housekeeping team to ensure that such oversights do not occur in the future. We appreciate your feedback as it helps us improve our services for all guests. If there's anything else we can assist you with or if you would like to discuss your experience further, please don't hesitate to contact us directly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

Krishnan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 8일
Dear Krishnan, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 - 괜찮아요

Natalia

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 4일
Dear Natalia, we are so disappointed to read about your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 - 괜찮아요

Arden

좋아요: 직원 및 서비스
Lovely rooms. Nice staff. nice parking. nice exterior. The breakfast is minimal and could be expanded. The hallways need to be updated with new painting and new carpeting.
2024년 3월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 28일
Dear Arden, thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you enjoyed our lovely rooms, friendly staff, convenient parking, and attractive exterior. However, we apologize for any inconvenience caused by the minimal breakfast options and the need for updates in our hallways, including new painting and carpeting. Your feedback is invaluable to us, and we'll certainly consider it as we strive to enhance our guests' experiences. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

2/10 - 너무 별로예요

Christopher

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not at all like the photos advertised. Entire hotel smelled like Curry food. Old furniture in the rooms Bedding old Needs a complete overhaul Never stay again
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 27일
Dear Christopher, we are truly sorry to hear about your disappointing experience during your recent stay. Please accept our sincerest apologies for falling short of your expectations. Your feedback regarding the discrepancies between the advertised photos and the actual condition of our hotel, as well as the unpleasant smell of curry food throughout the premises, is deeply concerning. We understand the importance of maintaining a clean and comfortable environment for our guests, and we regret that we did not meet these standards during your stay. Rest assured, we will thoroughly investigate these issues and take immediate action to handle them, including a thorough overhaul of our facilities and handling any cleanliness concerns. Additionally, we apologize for any shortcomings in our service and amenities. Your feedback is invaluable to us, and we will use it to make the necessary improvements to ensure a better experience for our future guests. We understand if you choose not to stay with us again, but we sincerely hope to have the opportunity to regain your trust and welcome you back in the future for a significantly improved stay.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just what I was looking for.
2024년 3월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 25일
Dear Stephen, we're thrilled to hear that we met your expectations and provided you with just what you were looking for! Your satisfaction is our ultimate goal, and we're delighted that you had a positive experience with us. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We appreciate your patronage and hope to have the pleasure of welcoming you back in the future!Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 - 좋아요

Andrew

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 25일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 - 별로예요

David

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old, shabby motel.
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 25일
Dear David, we're deeply sorry to hear that your experience did not meet your expectations. Providing a clean and comfortable environment, along with excellent service, is our top priority, and we regret that we fell short during your stay. Your feedback is invaluable to us, and we will handle the issues you mentioned with our team to ensure improvements are made promptly. We understand the importance of maintaining our property to high standards, and we apologize for any inconvenience caused. If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

4/10 - 별로예요

Julie 님, Tucson

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is old and very outdated. No Elevator. If you have luggage, request first floor, or you’ll be lugging everything up two flights of stairs. The staff seems to care and is doing the best they have with an old property. It smelled like insecticide, was stuffy and out of date. Stairs, which I had to lug my roller bags up, had flapping and dangerous edges.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 25일
Dear Julie, thank you for sharing your feedback with us. We apologize for any inconvenience caused by the outdated condition of our property and the lack of an elevator. Your comments regarding cleanliness and property conditions are taken seriously, and we will share them promptly with our team to ensure improvements are made. We understand the importance of providing a comfortable and safe environment for our guests, and we regret that we fell short of your expectations in this regard. Please know that your feedback is valuable to us as we work to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 - 좋아요

Julia

2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 12일
Dear Julia, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 - 괜찮아요

Sylvie

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 27일
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Donna

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very dated. The check in clerk was behind plexiglass and the area was not welcoming. The room was clean but very dated.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 22일
Dear Donna, thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered during your stay. We are continuously working to improve our facilities and amenities, and your comments will be taken into consideration as we strive to enhance the guest experience. If there are any specific areas you feel we should focus on for improvement, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 14일
Dear William, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Kind regards,Customer Care TeamSuper 8 Yucca Valley

2/10 - 너무 별로예요

zoe

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 1일
Dear Zoe, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The only complaint I had was the lack of electrical outlets for charging our phones etc. beyond that it was what we expected. Had a good nights sleep.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 12일
Dear Paul, thank you for choosing to stay with us and for providing valuable feedback. We appreciate your positive remarks about a good night's sleep. Regarding the electrical outlets, we understand the importance of having convenient charging options and will certainly look into ways to enhance this aspect for our guests. Your comments are valuable in helping us improve, and we hope to have the opportunity to host you again in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 - 괜찮아요

Vicki

단체 여행
Was not like the pictures portrayed. Bathroom needed updating, sink chipped etc. was very noisy
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 7일
Dear Vicki, we appreciate you taking the time to share your feedback. We apologize for any discrepancies between the pictures and your experience. Our goal is to provide accurate representations of our accommodations, and we'll work to ensure our online presence better reflects the current state of our rooms. We're sorry to hear about the noise disturbance and any inconvenience caused by the bathroom condition. Your comments are valuable, and we'll use them to make improvements. If your travels bring you back to our area, we'd love another opportunity to host you and provide a more satisfying experience. Safe travels!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

Edwin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I spent 2 nights here in late Feb. The property was spotless and smelled nice. The staff were very friendly and helpful. Excellent parking and great location. The continental breakfast was good as well. I would definitely stay here again.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 5일
Dear Edwin, thank you for your fantastic review! We're thrilled to hear that you had a pleasant stay with us, enjoying our spotless property, friendly staff, excellent parking, and convenient location. It's wonderful to know that you found our continental breakfast to your liking as well. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay whenever your travels bring you to the area. Safe travels!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the room, with view of my vehicle in the parking lot. Well lit, clean, comfortable.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 5일
Dear John, thank you for your positive feedback! We're delighted to hear that you enjoyed your room with a view of your vehicle in our well-lit parking lot. Clean and comfortable accommodations are a priority for us, and we appreciate you taking the time to share your experience. If there's anything specific you loved about the room or any suggestions for improvement, feel free to let us know. We look forward to welcoming you back for another comfortable stay. Safe travels!Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 - 좋아요

Michael

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is well maintained and perfectly acceptable for short stays in the Yucca Valley. The bed is comfortable the bathroom is decent and overall clean and tidy.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 1일
Dear Michael, thank you for taking the time to share your positive experience at our property. We're delighted to hear that you found our hotel well-maintained and suitable for short stays in the Yucca Valley. Your satisfaction with the comfortable bed, decent bathroom, and overall cleanliness is greatly appreciated. We strive to provide a welcoming environment, and your feedback motivates us to continue delivering excellent service. If there's anything specific you enjoyed or any areas you think we can improve, please don't hesitate to let us know. We look forward to hosting you again in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 - 괜찮아요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff very nice, ok breakfast, room had a very dirty chair. No sound proofing so noisy
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 1일
Dear Margaret, thank you for choosing our hotel, and we appreciate you sharing your feedback. We're glad to hear that our staff made your stay enjoyable and that you found the breakfast satisfactory. However, we apologize for any inconvenience caused by the cleanliness of the chair and the noise. Our team will handle these issues promptly to ensure a more comfortable experience for our guests. If you have any further suggestions or concerns, please feel free to reach out to us directly. We value your input and hope to have the opportunity to welcome you back for an improved stay in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 - 좋아요

Aaron

It was good for the price
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 27일
Dear Aaron, thank you for your feedback. We're pleased to hear that you found your stay good for the price. If there's anything specific you particularly liked or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another satisfactory stay in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 - 괜찮아요

Christa

가족 여행
좋아요: 직원 및 서비스
Staff wasgood at checkin. Sheets were hard and scratchy to the point we had to put long pants on to sleep & there was a cigarette burn hole in our sheets. Breaky is only a continental FYI. Easy to find & park. No elevator.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 27일
Dear Christa, thank you for providing feedback on your recent stay. We apologize for the issues you encountered with the sheets and the inconvenience of a cigarette burn hole. This is certainly not the experience we strive to provide, and we appreciate you bringing it to our attention. Your comments about the continental breakfast, easy parking, and the absence of an elevator are duly noted. We will handle these concerns promptly to ensure improvements are made. If there's anything specific you would like us to do to make amends or if you have additional suggestions, please feel free to share. We value your input and hope to have the opportunity to provide a more satisfying experience on your next visit.Kind regards,Customer Care TeamSuper 8 Yucca Valley

4/10 - 별로예요

Micheal

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 26일
Dear Micheal, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 - 괜찮아요

Bernd

가족 여행
좋아요: 직원 및 서비스
It is was it is, a Super8
답변 제공: Customer Care Team 님, 2024년 2월 26일
Dear Bernd, thank you for taking the time to share your feedback. We appreciate your straightforward assessment of our hotel. If there are specific areas where we can improve or if you have any suggestions to enhance your experience, please feel free to let us know. We value your input and hope to have the opportunity to host you again in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 - 괜찮아요

Shelly

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old, dated. Sparse furniture. No plugs for technology. Tiny bathroon. I had to use the ironing board for cosmetics and unplug the microwave to use the outlet.
답변 제공: Customer Care Team 님, 2024년 2월 20일
Hi Shelly,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We understand the importance of modern amenities and comfort, and we'll take your comments into consideration as we work towards improvements. Your satisfaction is important to us, and we hope to have the opportunity to better accommodate your needs in the futureKind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 - 좋아요

Greg

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 21일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Markus

좋아요: 직원 및 서비스
A very simple hotel, but the room was clean and well equiped.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Hi Markus,Thank you for your feedback! We're glad to hear that you found our hotel clean and well-equipped. We strive to provide a comfortable and pleasant stay for all our guests. If there's anything specific you feel we could improve on to enhance your experience further, please don't hesitate to let us know. We appreciate your business and hope to welcome you back again soon!Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 - 좋아요

Ranojoy

Good property for price but needs upgrades on the interior.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Hi Ranojoy.Thank you for your feedback. We're glad to hear that you found our property to be a good value. We take guest comments seriously, and we'll certainly consider your suggestion for interior upgrades as we strive to improve our facilities. Your satisfaction is important to us, and we hope to welcome you back in the future to experience the improvements firsthand. Thank you for choosing to stay with us.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean room.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Hi Jennifer,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and enjoyed a clean room during your stay. Providing excellent service and cleanliness is our priority, and we're glad we met your expectations. We appreciate your business and hope to welcome you back again soon for another great experience!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 - 훌륭해요

Joseph

2024년 2월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 21일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Melissa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 7일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Karen

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 21일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

Francisco

아이를 동반한 가족 여행, 가족 여행
For the price I cannot complain too much.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 29일
Dear Francisco, thank you for sharing your feedback with us. We're pleased to hear that you found value in your stay with us. Your satisfaction is important to us, and we appreciate your understanding of our pricing. Should you have any further comments or suggestions, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley