"I made my reservation online and provided a credit card to hold the room, but when I checked in, I clearly told the front desk associate that I wanted to pay in cash at checkout. She was very kind and assured me she would note it in my reservation and that paying cash in the morning would not be an issue.
Unfortunately, my experience the next morning was completely different. The front desk clerk on duty was immediately rude and dismissive. When I explained that I wanted to pay in cash, she told me that the payment had already been processed overnight and that there was nothing she could do. I calmly explained the conversation I had the night before, but she refused to help and would not even contact a manager, stating it was Saturday and she wouldn’t call anyone.
I remained respectful throughout the interaction and stepped outside to contact corporate and file a formal complaint. Before leaving, I decided to give it one more try. When I went back inside, there was a manager present. She was professional and helpful, processed a refund to my credit card, and allowed me to pay in cash as originally requested.
However, the initial employee continued to be unprofessional and even told me I should have handled it the night before—which I had attempted to do—and then went as far as telling me not to return or stay at this hotel again.
As a respectful guest who takes care of the places I stay, I found this treatment completely unacceptable. While I appreciate the manager resolv"
"Stains all over the place in the room, crusty stuff of chair and couch. Pull out bed from couch had stains on the mattress. Carpet was sticky and the toilet backed after just being flushed with no solids. The breakfast was mediocre at best, but you get it for free."
"I was charged twice. The lady told me she was only charging me for accidentals. Then my account was negative. Told me they would not pay for overdraft fees still have not received my refund. Housekeeping was beyond loud in the morning. The walls are like paper fin. I recorded in the morning sounded like somebody had a jackhammer on the top floor. Will never stay there again. Definitely not the Hylton experience I was expecting."
How many hotels can I expect to find close to Twin Falls State Park?
Expedia has 10 hotels and other accommodations a few miles from Twin Falls State Park.
If I need to cancel the hotel reservation for my stay near Twin Falls State Park, will I receive a refund?
Yes, most hotel bookings are fully refundable as long as you cancel before the hotel's cancellation deadline, which often is within 24-48 hours of your arrival date. If you have a non-refundable reservation, you might still have the option to cancel and get a refund within a 24-hour period of booking. Plug in your dates, click on "Search", then use the filter option "fully refundable" to get the best options available near Twin Falls State Park.
Where can I learn more about changing or cancelling my trip in the area near Twin Falls State Park?
For additional details about changing or cancelling your stay near Twin Falls State Park, click here.