“The foyer, bar, restaurant, and pool areas were all to a high standard. The staff were very friendly and helpful. We got a cheap package, so we were in the unrenovated part, so the room wasn't great - only had hot water 50% of the time; air con kept turning off in the night; and the way the door closed meant you had to slam the door to lock it, so it was very noisy in the mornings when people were opening/shutting doors. Also, there were construction workers upgrading some of the rooms on our...
“There was a distinct smell of cat urine, they have a non refundable policy and my room was close to the kitchen so lots of staff noise and plumbing noise. My meal was very substandard and most food looked very starchy.”
“This was our second stay in the past ten years. We stayed here as it was conveniently near where my husband was working. It is also close to town, restaurants, attractions and is on the main road that takes you over the island to the beautiful beaches on the West Coast. There is plenty of parking. Our room was clean and I enjoyed the private outside shower. The gardens were a little unkempt although some maintenance occurred a few days after we arrived. Disappointingly, while the pool itself was...
“The room was clean, and the staff were friendly, accommodating, and always willing to help. While the hotel does not offer as many amenities as some of the higher-priced hotels, it is a decent and comfortable option for the price. Overall, I had a pleasant stay and appreciated how helpful and attentive the staff were.”
“Extremely welcoming team at Lava Hotel, they really take care of everyone. Even when they were extremely busy they managed everything with a smile, the food and drinks were delicious and the room and pool area are all lovely. Highly recommend for any business or leisure stay.”