Upstate South Carolina, South Carolina hotel rooms at the Independent

"Breakfast service consistently ended 30–45 minutes earlier than the posted closing time, which was frustrating and inconvenient. The hotel also does not provide extra pillows, and any additional sheets or towels require guests to go down to the lobby themselves—even when these items should have been stocked based on the number of people registered for the room. When we first checked in, we walked into a room with a strong musty, damp odor. The front desk agent told us there were no other rooms available, which felt unlikely. The next day, we discovered water seeping up through the floor and reported it to a different staff member. Fortunately, he took the issue seriously and moved us to another room. However, the leak and the resulting room change forced us to postpone our planned events for the day, which significantly disrupted our schedule and spoiled what should have been an enjoyable day."

"The nastiest bathroom ever been in my life!! Checked out early because it was so bad didn't care about a refund. Absolutely the nastiest hotel should not even be in business!!"

"Downfall was pool was not open. Was very disappointed because I planned for pool time."

"Great restaurant, hospitality was on point, and beautifully designed."

"Clean and new…"

"Awful night. Fire alarm went on twice in the middle of the night. Last room on the first floor closed to additional exit, so you can hear the door closing all night and too much street noise. You can’t sleep at all. "

"I loved everything about Hotel Hartness!!! The staff and everyone was sooo nice! I will definitely be back."

"The room we stayed in had a broken toilet that wouldn’t flush and lights that didn’t work. Next time, please have the room maintenanced before allowing guests in to ensure everything is operational, especially a toilet. Other than the initial man who checked us in —who wasn’t pleasant and who talked too low for us older folks to hear him—the rest of the desk workers (2 women) were wonderful, 1 yesterday and 1 today. The breakfast was very good but I’m unsure if we would stay here again."

"No microwave in the room. Toilet seat was broken. No instruction for the TV how to operate the remote to get the channels. Long wait for the elevator and only one elevator in use."