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"Very good customer service "

"Room was amazing, beautiful view of the bay. Room was clean, nice amenities in the bathroom. I took off one star because we checked in at the lobby, had to take an elevator to the 4th floor, drag our luggage (there were to luggage carts) down a corridor to another set of elevators, take the elevator to the 6th floor, and our room was at the very end of the hallway. It was a long way to haul our luggage. "

"So easy to walk everywhere. "

"Close to the airport for early flights, clean and well maintained"

"This is a great place to stay with great restaurants all around it. "

"The hospitality of all the staff was amazing. They helped with luggage, directions, reservations. They were always there to greet us with a friendly smile. I would highly recommend this hotel. "

"Great location"

"Its the perfect place to be close to Vancouver/Granville/Stanley without the traffic and Vancouver prices."

"The staff is incredible, very friendly and all super helpful…excellent customer service! The lounge on the 23rd floor is such a nice perk! Excellent drinks, snacks, happy hour and breakfast! Beautiful room!! Would absolutely come back again and highly recommend."