3 major reasons why I gave the poor ratings where I did.
#1 the bathroom smelled so bad like a sewer septic tank, that I would nearly gagged every time I walk into the bathroom. We tried putting towels over the drains on the floor, in the shower and the sink. It was TERRIBLE.
#2, I picked the place for the kitchen that it provided and showed up with groceries knowing I would be there several days. There was an absolutely inadequate supply of kitchen tools and ALL dishes plus silverware were dirty! I had to clean everything in order to use.
#3, I had to have an important item over-nighted to the hotel and was never told it had arrived the day before I checked out. Upon checking out I ask if anything had arrived and was told no. When it WAS there. It wasn't until I called the company that sent it that I found out it was shipped and had arrived.
NOT A GOOD EXPERIENCE FOR ME.