Dear valued guest, Thank you so much for your review. On behalf of our management team, we would love to thank you for sharing your experience. It seem you are not really satisfied with our services. We wish we know it if you share more information. We definitely motivate in giving our valued guests an excellent service. Once again, thank you so much for your support and we hope to have the pleasure to welcome you back soon for the better service. Warmest regards, Muong Thanh Luxury Phu Tho Hotel Team

Dear Valued Guest, Thank you for taking the time to share your thoughts on your experience of our hotel. We appreciate your time to write the review about Muong Thanh Luxury Phu Tho Hotel. It is disappointing that you have these views and that we did not have the opportunity to discuss with you to resolve. We are always striving to deliver the service that our guests expect and what we expect of ourselves but it seems that we have fallen short of these expectation in some areas. First of all, we regrettably noted that this experience did not leave you with good impression and we sincerely apologize. Related to your concerns about residence register, we do know that each locality has its own policy. In Phu Tho, the local police require the original citizen ID card for this, it’s obligatory and out of control. We understand that it’s so complicated but we just can do as the government requirement. About the discussion though groups hotline, there may have been some misunderstanding and we had a meeting with our head office about this problem, we definitely take your comments seriously in our quest to improve. Your satisfaction is most important to us. I hope we can welcome you back to the hotel in the near future and would certainly like the opportunity to meet. Please do let us know if you plan to return. Thank you again for sharing your feedback and we look forward to having another opportunity to better your experience with us. Best regards,

Dear Valued guest, Thank you so much for your kind review. On behalf of our hotel management, thank you for your choosing and staying at Muong Thanh Luxury Phu Tho hotel. We would love to thank you your good review. We wish you can share more about your experience. Hope to see you in the soonest future. Warmest regards, Muong Thanh Luxury Phu Tho Hotel Team

Dear Scott, Thank you very much for sharing this amazing feedback about your recent stay with us and recommending Muong Thanh Luxury Phu Tho Hotel for anyone coming to Hanoi. We could not be happier reading your comments regarding our hospitality, comfy rooms, location and breakfast. Your words have been shared with all the team and make sure this feedback will serve as an encouragement for us to strive in our daily task to provide quality service. Looking forward to welcoming you someday in the future, we would like to wish you all the best for your future plans. Kind regards, Muong Thanh Luxury Phu Tho Hotel Team

Dear Valued Guest, Thank you so much for your great review. We appreciate you highlighting how amazing you feel when you stay here. Looking forward to seeing you come back soon. Yours sincerely

Dear Valued Guest, Thank you so much for your great review. We appreciate you highlighting how amazing you feel when you stay here. Looking forward to seeing you come back soon. Yours sincerely

Dear Valued Guest, Thank you so much for your great review. We appreciate you highlighting how amazing you feel when you stay here. Looking forward to seeing you come back soon. Yours sincerely

Dear Shiranto, We appreciate your time to spend on us and your feedback. We are sorry for the inconvenience you met. We hope you can tell us any problem you had while you staying with us to make our services better and improve our rating review. Hope to see you again in soonest future for the better experience. Best regards,

Dear Valued Guest, Thank you so much for your great review. We appreciate you highlighting how amazing you feel when you stay here. Looking forward to seeing you come back soon. Yours sincerely

Dear Valued Guest, Thank you so much for your great review. We appreciate you highlighting how amazing you feel when you stay here. Looking forward to seeing you come back soon. Yours sincerely

Dear Valued guest, Thank you so much for your kind review. On behalf of our hotel management, thank you for your choosing and staying at Muong Thanh Luxury Phu Tho hotel. We would love to thank you your good review. We wish you can share more about your experience. Hope to see you in the soonest future. Warmest regards,

Dear Shintaro, Thank you so much for your kind review. On behalf of our management team, we would love to thank you for sharing your experience. About the noise of karaoke area, we have to apologize cause it makes you feel uncomfortable. We definitely motivate in giving our valued guests an excellent service. Once again, thank you so much for your support and we hope to have the pleasure to welcome you back soon for the better service. Warmest regards,

Dear Valued guest, Thank you so much for your kind review. On behalf of our hotel management, thank you for your choosing and staying at Muong Thanh Luxury Phu Tho hotel. We would love to thank you your good review. We wish you can share more about your experience. Hope to see you in the soonest future. Warmest regards,

Dear Shinji, It is our greatest pleasure to have you here with us at Muong Thanh Luxury Phu Tho Hotel. Thank you for coming and recommending our hotel. We are sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. Thank you so much once again and the whole team will maintain our high quality personalized service to welcome you back here one day very soon.

Dear Valued Guest, Thank you so much for your perfect review. Hope to welcome you back our hotel in the soonest future. Warmest regards,

Dear JongSoo, Thank you so much for your great review. We appreciate you highlighting how amazing you feel when you stay here. Whether for business or pleasure, we hope to have the pleasure of welcoming you back to Muong Thanh Luxury Phu Tho Hotel, in the not too distant future. Yours sincerely, Muong Thanh Luxury Phu Tho Hotel Team

Dear Hyuck Jun, Thank you so much for your great review. We appreciate you highlighting how amazing you feel when you stay here. Whether for business or pleasure, we hope to have the pleasure of welcoming you back to Muong Thanh Luxury Phu Tho Hotel, in the not too distant future. And we can recommend for you some destination to explore around our hotel. Looking forward to seeing you soon. Yours sincerely,

Dear our Valued guest, Thank you very much for choosing to stay with us at Muong Thanh Luxury Phu Tho hotel during your recent visit and for taking the time to share your excellent feedback! We are happy to see that you liked your stay with us overall. The team is working hard at work to deliver a great experience to all our guests and we are pleased to see you had a good time. We wish you can share more about your great experience about our hotel. Thank you one more time and we hope to welcome you back in the future.

Dear Ye Dae Han, Thank you so much for your great review. We appreciate you highlighting how amazing you feel when you stay here. Whether for business or pleasure, we hope to have the pleasure of welcoming you back to Muong Thanh Luxury Phu Tho Hotel, in the not too distant future. And we can recommend for you some destination to explore around our hotel. Looking forward to seeing you soon. Yours sincerely,

Dear Kim Dae Il, Thank you so much for your great review. We appreciate you highlighting how amazing you feel when you stay here. Whether for business or pleasure, we hope to have the pleasure of welcoming you back to Muong Thanh Luxury Phu Tho Hotel, in the not too distant future. Yours sincerely, Muong Thanh Luxury Phu Tho Hotel Team

Dear Seawhan, We much appreciate it and thanks for choosing to stay with us. Our pleasure to arrange for your business trip in here. You are always welcome to visit us if you are ever passing through Phu Tho again. Looking forward to seeing you soon. Warmest regards, Muong Thanh Luxury Phu Tho Team

Dear Seawhan, Thank you so much for taking your time to write a great review for your recently stay in Muong Thanh Luxury Phu Tho Hotel. That will be our biggest encouragement to continue the great work. Hope to see you again in the soonest future for better experience. Warmest regards, Muong Thanh Luxury Phu Tho Team

Dear Shinji, On behalf of our management team, we would like to thank you for leaving this great review after your stay at Muong Thanh Luxury Phu Tho Hotel. It is wonderful to read how much you enjoyed your stay. We definitely going to share your praises with our staffs. We are looking forward to welcome you back soon. Warmest regards,

Dear Sunghwa, Thank you so much for your kind review. On behalf of our management team, we would love to thank you for your compliment. About our transportation lateness, we have to apologize cause the traffic jam. Our staff will surely keep them to motivate in giving our valued guests an excellent service. Once again, thank you so much for your support and we hope to have the pleasure to welcome you back soon for the better service. Warmest regards,

Dear Valued Guest, Thank you so much for your kind review. We wish you can share more experience about your stay with us. We are looking forward to welcome you back soon for the better experience. Warmest regards,

Dear Ye Dae Han, It is our greatest pleasure to have you here with us at Muong Thanh Luxury Phu Tho Hotel. Thank you for coming and recommending our hotel. We are sure that my team would be very glad to receive your perfect review. Thank you so much once again and welcome you back here one day very soon. Warmest regards,

Dear Simmy, Thank you so much for taking your time to write a great review for your recently stay in Muong Thanh Luxury Phu Tho Hotel. That will be our biggest encouragement to continue the great work. Hope to see you again in the soonest future. Warmest regards,

Dear Dosung, On behalf of our management team, we would like to thank you for leaving this great review after your stay at Muong Thanh Luxury Phu Tho Hotel. It is wonderful to read how much you enjoyed your stay. We definitely going to share your praises with our staffs. We are looking forward to welcome you back soon. Warmest regards,

“Dear Ms./Mr. Yu Wei , On behalf of our management team, we would love to deeply thank you for your compliments about Muong Thanh Luxury Phu Tho Hotel. We are so pleased and lucky having had an opportunity to serve you at Muong Thanh Luxury Phu Tho and having made your this stay a memorable one with our thoughtfulness and warm services. Once again, we really appreciated for your stay as well as your great compliments. We are looking forward to seeing you again in the soonest future. Warmest regards, Muong Thanh Luxury Phu Tho Team

Dear Nananann, On behalf of Muong Thanh Luxury Phu Tho , We would like to warmly thank you for your good comment in TripAdvisor . We would like to delight your recommendation and share for all staff as encouragement all the team . We hope that if you have chance to stay for business or for trip you will choose one of our Muong Thanh group hotels for enjoyable. Thanks & Best regards, Muong Thanh Luxury Phu Tho Team

Dear Ye Dae Han, We would like to deeply thank you for your kind words about our hotel and know how you enjoyed your stay with us. It is with big pleasure that we take your compliments about our nice hotel. For our team it is a big pleasure to share some nice moments like that with our guest. Thank you again for having chosen Muong Thanh Luxury Phu Tho Hotel for your last and stay in Phu Tho and for recommending our hotel to everyone! In case you come back to Phu Tho, please let us know, we will be very cheerful to welcoming you again. Best wishes, Muong Thanh Luxury Phu Tho Hotel Team

Dear Minh, We are deeply thank you for your wonderful review sharing your experience, your feeling with other customers. We are extremely happy to know that Muong Thanh Luxury Phu Tho Hotel met all your expectations during your stay with our location especially. We are blessed to meet you and make your trip here memorable. We have always taken pride in the hospitality of our staff. The friendly personnel of Muong Thanh Luxury Phu Tho Hotel always try to deliver the best to our dearest guests. Thank you again for staying here with us. Looking forward to see you next time. Best regards, Muong Thanh Luxury Phu Tho Team.