스튜디오, 킹사이즈침대 1개 (Premier City View) | 이탈리아 프레떼 시트, 고급 침구, 객실 내 금고, 책상

더 로열 소네스타 워싱턴 DC 듀폰 서클 여행 후기

4.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 503개" "
평점 8 - 좋아요. 1003개 이용 후기 중 247개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 120개" "
평점 4 - 별로예요. 1003개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 63개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Sang Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Margaret, thank you for your positive review of The Royal Sonesta Washington DC Dupont Circle. We're delighted to see you enjoyed your stay and we hope to welcome you back soon!

8/10 - 좋아요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great location
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Danielle, thank you for highlighting the excellent location of The Royal Sonesta Washington DC Dupont Circle. We hope you thoroughly enjoyed your stay and look forward to welcoming you back soon!

2/10 - 너무 별로예요

Myriam

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 19일
We appreciate the feedback, Myriam.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Rooms are huge and the staff is friendly!
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 17일
Kristen, thank you for your wonderful feedback! The Royal Sonesta Washington DC Dupont Circle is delighted to hear you enjoyed the spacious rooms and found our team members friendly. We're looking forward to welcoming you back soon!

10/10 - 훌륭해요

Brooke

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, it was easy to walk to Georgetown and we enjoyed several restaurants near by. Parking was somewhat easy on an adjacent parallel street and area was safe. AUTHENTICALLY PET FRIENDLY. Dave at the front desk was kind and thoughtful. We would definitely stay again!
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Brooke, it's fantastic to hear that you thoroughly enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle. We're pleased you found the location convenient for exploring Georgetown and trying out nearby restaurants. How wonderful that our parking arrangements met your needs and you felt secure in the area. We're thrilled to be known as authentically pet-friendly. Your compliment about Dave's kindness and thoughtfulness is greatly appreciated and will be passed on to him. We're already looking forward to welcoming you back for another memorable stay.

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff were very kind and helpful
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Jennifer, it's delightful to learn that you found our team members at The Royal Sonesta Washington DC Dupont Circle to be very courteous and supportive. Your kind words are truly appreciated, and we look forward to the opportunity to serve you again in the future.

10/10 - 훌륭해요

Nichol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 7일
Nichol, it's wonderful to know that you had an exceptional stay at The Royal Sonesta Washington DC Dupont Circle. We're thrilled that our hotel met your expectations. We can't wait to welcome you back on your next visit!

10/10 - 훌륭해요

Nathalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Nathalie, it's delightful to hear that your experience at The Royal Sonesta Washington DC Dupont Circle positively impressed you. It is our utmost pleasure to offer our guests unforgettable experiences, and we're thrilled we achieved this during your stay. We eagerly look forward to your return in the future. Safe travels!

8/10 - 좋아요

Michelle 님, San Antonio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice enough hotel. Had to shower three times in drain back up that never got resolved over my stay. Due to that and the property booked an event in the restaurant bar that limited the ability to use included food/bev offers, the daily ”fee” was waived for my stay, which was considerate.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Michelle, thank you for taking the time to share your comments. It's pleasing to know you found The Royal Sonesta Washington DC Dupont Circle to be a satisfactory choice. We are, however, sorry to hear about the issue regarding the bathroom facility and the limited access to the restaurant bar during your stay. We appreciate your understanding regarding the daily charge, and rest assured, we continuously strive to improve our guest experience. We look forward to your next visit and ensuring a flawless trip.

4/10 - 별로예요

Steven

가족 여행
별로예요: 편의 시설/서비스
My son has terrible anxiety and water helps him a lot. I won’t book a room unless it has a pool. Online it stated they had a pool. It wasn’t until we checked in did we find out the pool would be closed all weekend. I waist they would have sent out an email to warn us. We had our bathing suits packed and the kids were very excited to swim.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Steven, we regret to hear about your recent experience, specifically the frustration the unavailable pool caused. Communication like this is important to us, and we understand that it can greatly impact our guests' stay. Rest assured, your feedback will be relayed to the respective team for their attention. Although it won't change the experience you had, we genuinely hope for a chance to better serve you in the future.

10/10 - 훌륭해요

Yaa-pabi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to local sites. Great dining options. Walkable and convenient.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Yaa-pabi, thank you for sharing your feedback. It's wonderful to hear that you found The Royal Sonesta Washington DC Dupont Circle conveniently situated and easy to explore. We're also glad our variety of dining options met your expectations. We're truly grateful for your positive comments and we look forward to welcoming you back the next time you're in the area.

10/10 - 훌륭해요

Tia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
..
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Tia, all of us at The Royal Sonesta Washington DC Dupont Circle are beyond thrilled to hear that you had a stellar experience. Nothing makes our team members happier than providing an outstanding experience for our valued guests. We look forward to your return and hope to continue exceeding your expectations during your future visits.

10/10 - 훌륭해요

Darnill

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 19일
Thanks for the perfect rating, Darnill!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Royal Sonesta Washington DC Dupont Circle.Have a wonderful day!

10/10 - 훌륭해요

Susan

2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Susan, thank you for choosing The Royal Sonesta Washington DC Dupont Circle for your stay. We're thrilled to know your visit was enjoyable. We look forward to welcoming you back in the future!

8/10 - 좋아요

Chafik 님, Mia

2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 23일
Chafik, thank you for your feedback. The Royal Sonesta Washington DC Dupont Circle is thrilled you enjoyed your stay. We are looking forward to hosting you again soon!

8/10 - 좋아요

ARNY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel with great staff and service. Fantastic location on a quieter street just off DuPont Circle which is a wonderful area with metro stop and buses. Don’t bother getting the “breakfast included” option because it’s just a dollar amount voucher and doesn’t seem to represent any saving with respect to the restaurant menu. Also surprised that they changed our towels after one night when we specifically hung them up to dry.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
Arny, it sounds like your time at The Royal Sonesta Washington DC Dupont Circle largely met your expectations, with our team members' service and prime location being highlights. We appreciate your feedback regarding the breakfast option and will certainly review this. Regarding your towels, we aim to provide top-notch service, but we see how this action may have not fully aligned with your needs. We'll work on better communicating our green initiatives with guests. We hope to welcome you back next time you're in the Dupont Circle area.

10/10 - 훌륭해요

Natalia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, great price on Expedia, friendly staff.close to the metro and DuPont circle
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 21일
Natalia, thank you for sharing your experience at The Royal Sonesta Washington DC Dupont Circle. We are thrilled to hear you enjoyed our prime location and the value you received booking through Expedia. Your commendation for our friendly team members is much appreciated. We can't wait to welcome you back for a visit to the metro and delightful DuPont Circle again soon.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, quiet and accessible to metro, etc.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 21일
Kathleen, we're thrilled to hear that you found the location of The Royal Sonesta Washington DC Dupont Circle ideal and appreciated the easy access to local transport. Thank you for sharing your experience, and we are looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Jacqueline

2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 10일
Jacqueline, thank you for taking the time to rate The Royal Sonesta Washington DC Dupont Circle. We're delighted your experience was a positive one and we look forward to seeing you again on your next visit to the beautiful Washington DC area.

10/10 - 훌륭해요

Stanley 님, Calgary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location was better than we could ever imagine. Quiet area, huge room, great restaurant and bar, lots of restaurants nearby, coffee shops, walking distance to major sites.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Stanley, we're thrilled to hear that The Royal Sonesta Washington DC Dupont Circle exceeded your expectations! We appreciate your compliments about our location, spacious rooms, and on-site dining options. It's also great to know our proximity to notable city attractions enhanced your stay. We look forward to welcoming you back for another remarkable experience in the future.

10/10 - 훌륭해요

James C

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would have liked a bedside alarm clock. But hot shower & chocolate goodies made up for it. Thanks!
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
James, it's delightful to read your positive comments about The Royal Sonesta Washington DC Dupont Circle. We appreciate you sharing your satisfaction with the hot showers and tasty chocolate treats. Your suggestion regarding the bedside alarm clock is taken into consideration. Thank you, and we hope to welcome you again soon.

4/10 - 별로예요

James

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Staff were not personable
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
James, it is disheartening to hear that our team members didn't meet your expectations on your recent visit. We pride ourselves on delivering a warm and welcoming experience for all our guests. Your feedback will be valuable in ensuring that we improve and strive for a superior level of customer service in future.

10/10 - 훌륭해요

Rex 님, Honolulu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes!
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Rex, it's fantastic to hear about your positive experience at The Royal Sonesta Washington DC Dupont Circle. We're glad we met your expectations and we're looking forward to your next visit!

8/10 - 좋아요

Eve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Marisa

Great
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Marisa, we're thrilled to hear you had a wonderful experience at The Royal Sonesta Washington DC Dupont Circle. We look forward to welcoming you back on your next visit to the area!

8/10 - 좋아요

UBALDO 님, New York

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Ubaldo, thank you for your positive rating after your stay at The Royal Sonesta Washington DC Dupont Circle. We're glad you had an enjoyable time and hope to welcome you back soon.

2/10 - 너무 별로예요

Christof

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Christof, we regret to see that your experience didn't meet your expectations. We take all feedback seriously and would appreciate any additional details that would help us improve. Please feel free to share more about your stay. We strive to provide top-notch service and are eager to address any issues you may have encountered.

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, easy to get to metro and all tourist attractions.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Jasmine, thank you for taking the time to share your experience. We're delighted to hear that The Royal Sonesta Washington DC Dupont Circle's prime location made your visit convenient and accessible to all local attractions. We hope to serve you again on your next trip to the area.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean with spacious room.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Michael, we're thrilled to hear that your stay at The Royal Sonesta Washington DC Dupont Circle met your expectations. We pride ourselves in maintaining clean accommodations and spacious rooms for our guests to enjoy. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Bernard

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My advice to anyone is NEVER use expedia.com to book a hotel. You will be robbed. Terrible service. I would not refer them.if someone paid me too. Thank you
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Bernard, it's unfortunate to hear about your dissatisfaction with your booking experience. We understand your frustration. For issues outside our control, such as booking procedures, we advise guests to directly take their concerns to the service provider. Our goal is to ensure a seamless stay and we hope for an opportunity to provide you with a more positive experience in the future.

6/10 - 괜찮아요

Rabih

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Thank you for taking the time to share your feedback, Rabih.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 - 훌륭해요

Steven 님, Mount Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in a nice and safe neighborhood. I found our room to be spacious and quiet. The bagel place across the street has been there for 36 years!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Steven, we're thrilled to hear that you appreciated the serene and secure surroundings of The Royal Sonesta Washington DC Dupont Circle. We're also delighted to know that you enjoyed our peaceful and roomy accommodations. Isn't it fantastic having such a time-honored bagel spot just a stone's throw away? We can't wait to welcome you back for another memorable stay.

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We lucked out booking here. We were visiting from NYC for a relative’s birthday party and the hotel was amazing in every way from the helpful staff to the great room. Bonus points for being in such a convenient location! Will definitely stay here again on our next trip to DC!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Stephen, it's wonderful to hear your stay at The Royal Sonesta Washington DC Dupont Circle exceeded expectations! We're thrilled that our team members made a positive impact and contributed significantly towards your experience. Our convenient location is indeed a major plus point we're glad came in handy for you. It sounds like we will be your top choice when in the city, and we can't wait to welcome you back on your next trip to DC!

6/10 - 괜찮아요

Kirk

연인과의 여행
We liked the large room. But there was no seating except a swivel desk chair! We missed having a couple of upholstered armchairs to relax in while reading or watching TV.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Kirk, it's encouraging to hear you appreciated the spaciousness of the room at The Royal Sonesta Washington DC Dupont Circle. We understand the importance of comfortable seating options to enhance the overall experience. Your insights will definitely be shared with our team members for thoughtful considerations in the future. Thank you for sharing your feedback with us.

10/10 - 훌륭해요

Bianca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Bianca, it's fantastic to see your top rating! It seems The Royal Sonesta Washington DC Dupont Circle met your expectations, and that's simply wonderful to hear. We'd be more than happy to welcome you back for another excellent experience in the future. Thank you for your review!

10/10 - 훌륭해요

michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in a very walkable area Lots of restaurants on the street & the metro is a 7 minute walk
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Michele, thank you for your wonderful feedback. We're delighted to know that your stay at The Royal Sonesta Washington DC Dupont Circle was enjoyable and you found our location convenient with its easy access to many dining options and public transport. Our team members are here to make your next visit even better.

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a Wonderfu stay. Room was great!! Staff very friendly and helpful!
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Valerie, it's delightful to hear you enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle! We're thrilled you found your room to be up to standard and our team members to be welcoming and supportive. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Ruth Elaine 님, Fort Myers

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff made all the difference to make our stay wonderful. Would definitely stay here again.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Ruth, thank you for sharing your experience. It's wonderful to learn you had a fantastic stay at The Royal Sonesta Washington DC Dupont Circle, and our team members greatly contributed to this. We're thrilled to hear that you would choose to stay with us again. We look forward to welcoming you back.

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 8박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Jeffrey, it makes our day to hear that your stay at The Royal Sonesta Washington DC Dupont Circle met your expectations. We genuinely can't wait to provide you with another exceptional experience on your next trip to our nation's capital.

10/10 - 훌륭해요

Brianna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the hotel itself is undoubtedly lovely, my favorite part of my stay at the Royal Sonesta had to be the Front Desk staff! Both agents that helped me out were knowledgeable, kind and efficient.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Brianna, it pleases us greatly that your stay at The Royal Sonesta Washington DC Dupont Circle was such a delight. It's heartening to hear that our team members at the front desk were able to assist you knowledgeably and efficiently. We strive to maintain this level of service excellence and your experience only reinforces this. We're looking forward to welcoming you back.

10/10 - 훌륭해요

Georges

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 8박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Georges, it brings us joy to know that you appreciated the strategically situated Royal Sonesta Washington DC Dupont Circle. We are delighted it enhanced your stay. We aim to provide the best for our guests, and your feedback encourages us. We look forward to seeing you again.

6/10 - 괜찮아요

Dara 님, Swampscott

가족 여행
I have no idea what the $30 daily fee is for Very average hotel Rooms small Will find another option next time
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Dara, thank you for voicing your concerns. We're disappointed to hear that some aspects of your stay did not meet your expectations, especially with regard to room size. As for the daily fee, it usually covers various hotel amenities to further enhance guest experience. We'd welcome an opportunity to make up for this during your next visit in hopes of providing you with a more enjoyable stay.

2/10 - 너무 별로예요

Clive

Scam. Having already paid, i was charged $35 on checkout as a “destination fee” supposedly for two generic bottles of water in the room. Complete scam. Never staying at Sonesta hotels again.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 15일
Clive, it's unfortunate to hear about your disappointment regarding the additional charge. These destination fees are for numerous on-site amenities and are standard across many establishments. We regret any misunderstanding and will endeavor to provide clearer information in the future. We hope you will consider us again and allow us an opportunity to demonstrate our commitment to guest satisfaction.

10/10 - 훌륭해요

Benoit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel propre et calme bien situé tout près d’une station de métro. Nous avons bien aimé notre séjour 🙂
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Benoit, it's wonderful to hear that you enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle. We're pleased you found our location convenient and appreciated the tranquility of our venue. We look forward to serving you again.

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Nice room. Bathtub faucet dripped continuously during our stay.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Patricia, it’s delightful to hear you appreciated the excellent location and enjoyed your room at The Royal Sonesta Washington DC Dupont Circle. We regret to learn about the faucet issue in your bathroom, but we appreciate you letting us know. Our maintenance team is always on hand to address such matters swiftly. Thank you for your review, and we look forward to hosting you again.

10/10 - 훌륭해요

aynara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpia y facil asequible a muchos restaurantes que pude ir caminando .
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Aynara, estamos encantados de saber que disfrutó de su estancia en The Royal Sonesta Washington DC Dupont Circle. Nos complace que haya apreciado la limpieza de nuestro hotel y que nuestra ubicación le permitiera explorar la diversidad culinaria de la zona. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

10/10 - 훌륭해요

Samaria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just do it and make sure you get yourself a spa suite. You deserve it.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Samaria, we appreciate your glowing feedback! It's wonderful to hear you enjoyed our luxurious spa suite at The Royal Sonesta Washington DC Dupont Circle. Everyone does deserve a bit of indulgence! We look forward to having the pleasure of welcoming you back in the near future. Safe travels until we meet again.

2/10 - 너무 별로예요

katherine

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Katherine, it's concerning to see your rating without any detailed feedback. We take all ratings seriously and would appreciate an opportunity to understand your experience better. We're dedicated to addressing any shortcomings and invite you to share specifics of your stay, so we can work to improve. We hope to have another chance to serve you in the future.

4/10 - 별로예요

Tom

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for sharing your feedback, Tom.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.