Hello Doo Ha, Thank you so very much for your review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

Hello Sumin,Thank you so very much for your 5/5 rating and review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

Hello Kosti, Thank you so much for your 10/10 review. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your next visit to Washington, DC. All the best!

Hello Seungkook, Thank you very much for your feedback. We are delighted to know that you enjoyed your stay. We look forward to the opportunity to host your future visit to Washington, DC. All the best

Hello Sehyeong,Thank you very much for your 10/10 rating. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your next visit to Washington, DC. All the best!

It's always appreciated when our guests share their experiences at our hotel, even when there are facets of our operations that are improving and in need of attention. I hope on your next visit with us you may be able to enjoy the improvements and changes we are continuing to work on as our hotel looks forward to the future.What improvements wouldve rated a better stay for you?

Hello Rebecca,Thank you for your feedback. We are delighted to know that you enjoyed your stay. However, it seems that there must have been a misunderstanding or miscommunication about the valet parking. The hotel has 24-hour valet parking service available. Our Valet team is always readily available at the front entrance of the hotel to park your vehicle upon arrival. I sincerely apologize for the inconvenience caused. I thank you for choosing to stay with us and we hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Elena, Thank you for your 5/5 rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Lisa,Thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Thank you for your 5 star review Martin. I am glad you enjoyed you experience and found our hotel to be clean quiet and in a nice location. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to visit us again when you return to Washington and thank you for choosing the Hamilton Hotel. Best Regards

Hello Bettylou,Thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Sarah,Thank you so very much for your 5/5 rating as well as your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Ji Sook,Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

Hello Antoinette,Thank you so much for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Amy,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Chris,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Jonathan,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Arleen, I am so very sorry that your stay feel below expectations. Upon looking into your concern about the check in process, I was able to confirm that you were placed in our queue upon arrival (standard procedure) which places you in line according to the room type that you've reserved. As soon as your room type becomes available the agent will then be able to check you in. The time will vary when guest is checked in based on the room type availability at the time. On the day that you checked in the hotel was fully committed and there was not an option to change room types reserved. Therefore, was not an option to give "anything at that point" given the dynamics of our occupancy dilemma. A clean room is our promise to every guest and we most certainly want to be notified immediately in the case where our guest feel that this standard is not met so that we can take care of our guest. Unfortunately, you will not find a hotel in Washington, DC that offers shuttle service. On another note, we are glad to know that you found the staff to be very nice and helpful and the restaurant food good. We sincerely thank you for your feedback and for choosing to stay with us. All the best!

Hello JoAnn,Thank you for your feedback. We are so delighted to hear that you enjoyed your second stay with us. We appreciate the opportunity to host you once again. We look forward to the next time. All the best!

Hello Evelyn,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Joel, Thank you for your feedback. We apologize that your stay fell below our expectations. We'd like to get a better understanding of the situation so that we can improve our service and at the same time make things right with you. Please contact the hotel directly at you earliest. Please call 202-682-0111 and select option 1. You may ask to speak with Sarah. I look forward to speaking with you.

Hello Paul, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and found the staff friendly and also a convenient location. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Jennie,Thank you for your feedback. Your comment will be communicated with the appropriate department. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Diane, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Cathy, Thank you for your feedback. We are so delighted to and found the staff to be very helpful and friendly. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Marie, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and found the staff to be friendly and attentive. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Linda, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Madina,Thank you for your feedback. I sincerely apologize that your stay fell below our expectations. I would like to gather more details about your stay. Please contact the hotel directly to speak with Jerry, I am the hotel's Director of Rooms. I want to improve our services and at the same time make things right with you. I look forward to speaking you.

Hello Craig, Thank you for your feedback. We are so delighted to know that you enjoyed your stay. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Maria,Thank you for your feedback. I sincerely apologize that your stay fell below our expectations. I would like to gather more details about your stay. Please contact the hotel directly to speak with Jerry, I am the hotel's Director of Rooms. I want to improve our services and at the same time make things right with you. I look forward to speaking you.

Hello Dan, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and found it to be a convenient location. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Jacobo, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and glad you good customer service and also a convenient location. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Laura, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Holly, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and glad you found the staff friendly and also a convenient location. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Natividad,Thank you for your feedback. I sincerely apologize that your stay fell below our expectations. I would like to gather more details about your stay. Please contact the hotel directly to speak with Sarah, I am the hotel's Front Office Manager. I want to improve our services and at the same time make things right with you. I look forward to speaking you.

Hello Benniam, Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

Hello Catherine, Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

Hello Raymond, Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

Hello Jonathan,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

Hello Amy, Thank you very much for your feedback. we are so delighted to know that you enjoyed your stay with us. We hope that you would give us the opportunity to host your future visit to Washington, DC. All the best!

Hello Virginia, Thank you very much for your feedback. we are so delighted to know that you enjoyed your stay with us. We hope that you would give us the opportunity to host your future visit to Washington, DC. All the best!

Hello Nicole,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

Hello Gaetano,Thank you so much for your feedback. We are delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Douglas, Thank you for your feedback. We are so very sorry that you stay fell below your expectations. Please contact the hotel directly to speak with the manager. We want to improve our service and at the same time make things right for you. Please ask to speak with Jerry Chou. We look forward to hearing from you.

Hello Benjamin, Thank you for your feedback. We are sorry to hear that your stay fell below expectations. We'd like to gather more details about your experience. Please contact the hotel directly to speak with any manager. We want to improve our service and at the same time make things right with you. We look forward to speaking with you. Best Regards,

Hello Risa,Thank you for your feedback. We are so very sorry that your stay fell below your expectations. Please contact the hotel directly to speak with the manager. We want to improve our service and at the same time make things right for you. Please ask to speak with Sarah Washington. I look forward to hearing from you.

Hello Josh, Thank you very much for your feedback. we are so delighted to know that you enjoyed your stay with us. On another note, I do apologize for the situation with the Room Size. We hope that you would give us the opportunity to host your future visit to Washington, DC. All the best!

Hello Kristin, Thank you so very much for your kind words. We pride ourselves on providing the best possible service and we are so delighted to know that you enjoyed your stay with us. I will be sure to share your comments with all departments as the staff always love to hear when their hard work has made such a impact on our guest experience. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Mary, Thank you very much for your feedback. I'm so glad to know that you found the rooms to be well-kept, clean, the bed comfortable and the service staff to be very polite. The restaurant hours are adjusted to hours allow by neighborhood ANC. On another note, I apologize for the facial soap, lotion and makeup remover inconvenience however, we do have available all of those at the hotel. Also, our concierge is always happy to provide our guest with knowledge of entertainment and restaurants etc. in the area. If given the opportunity we'd love to host your future visit to Washington, DC to make well on our promise to provide the outstanding service. Best regards

Angela, Wow! Such kind words and we are so delighted to know that we exceeded you and your family's expectations. Thank you for your feedback, I will certainly share with the team. We look forward to hosting your future visit to Washington, DC. All the best!