이탈리아 요리

해밀턴 호텔 워싱턴 DC 여행 후기

4 out of 5
해밀턴 호텔 워싱턴 DC
1001 14th St NW, Washington, DC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1505개 이용 후기 중 849개" "
평점 8 - 좋아요. 1505개 이용 후기 중 360개" "
평점 6 - 괜찮아요. 1505개 이용 후기 중 172개" "
평점 4 - 별로예요. 1505개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 1505개 이용 후기 중 51개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

DOO HA

2024년 1월에 7박 숙박함
답변 제공: Kevin 님, 2024년 1월 28일
Hello Doo Ha, Thank you so very much for your review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

8/10 - 좋아요

sumin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sarah 님, 2024년 1월 5일
Hello Sumin,Thank you so very much for your 5/5 rating and review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

KOSTI

2023년 12월에 4박 숙박함
답변 제공: Sarah 님, 2023년 12월 19일
Hello Kosti, Thank you so much for your 10/10 review. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your next visit to Washington, DC. All the best!

8/10 - 좋아요

Seungkook

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sarah 님, 2023년 12월 19일
Hello Seungkook, Thank you very much for your feedback. We are delighted to know that you enjoyed your stay. We look forward to the opportunity to host your future visit to Washington, DC. All the best

10/10 - 훌륭해요

Sehyeong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Sarah 님, 2023년 11월 7일
Hello Sehyeong,Thank you very much for your 10/10 rating. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your next visit to Washington, DC. All the best!

8/10 - 좋아요

BYUNGJIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 6박 숙박함
답변 제공: Jaye 님, 2023년 8월 1일
It's always appreciated when our guests share their experiences at our hotel, even when there are facets of our operations that are improving and in need of attention. I hope on your next visit with us you may be able to enjoy the improvements and changes we are continuing to work on as our hotel looks forward to the future.What improvements wouldve rated a better stay for you?

8/10 - 좋아요

william

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice stay, several parks nearby
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Evelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Smelled great,Friendly staff, very safe.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is what hotels use to be like. Staff attended my needs when asked for right away, very impressed.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Kenneth 님, Doylestwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was the primary reason for choosing this hotel. We had 7 rooms for a bridal party for two nights. Only advice check the extra fees.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Cathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service and cleanliness was outstanding.
2024년 4월에 4박 숙박함
답변 제공: Sarah 님, 2024년 5월 6일
Hello Cathy, Thank you very much for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I really enjoyed my stay here. The only thing I will say is the sink in the bathroom had a leak, the water was not hot enough and the hair dryer did not work. But with this said i did not report any of this to the hotel.
2024년 4월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 7일
Hello Nancy,Thank you for your Feedback. We are so delighted to know that you enjoyed your stay with us. Thank you so much for letting us know about the bathroom sink, the water and the hair dryer so that we can have our engineering and housekeeping department to address them all. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Kevin 님, 2024년 5월 4일
Hello William, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel.
2024년 4월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 2일
Hello Mark,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Elizabeth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 2일
Hello Elizabeth,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Eloisa 님, ann arbor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, nice hotel
2024년 4월에 3박 숙박함
답변 제공: Destiny 님, 2024년 5월 1일
Hello Eloisa, Thank you for your feedback. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 - 괜찮아요

Alice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The first night we didn't get much sleep because the bathroom which was located on the head of our bed and the toilet bowl flapper valve went off every 2 1/2 minutes all night long. Sorry, to say we didn't get any sleep.
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 4월 29일
Hello Alice, Thank you for your feedback. I am very sorry to hear about your experience. The hotel does provide around the clock engineering/maintenance service available to address any and all sorts of situations on demand when informed. I sincerely apologize that your sleep was interrupted. I hope that you will consider staying with us on your future visit to Washington, DC. All the Best!

8/10 - 좋아요

Maribel

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 4월 29일
Hello Maribel,Thank you for your feedback. We are just so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Ailema

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The clean service should improve
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 4월 29일
Hello Ailema, Thank you for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

ANITA 님, Storrs

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 4월 29일
Hello Anita,Thank you for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Louie Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything
2024년 4월에 1박 숙박함
답변 제공: Kevin 님, 2024년 4월 27일
Hello Louie Jean, Thank you for your rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 - 괜찮아요

Kim

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The room was warm & the A/C couldn’t be set lower than 68.
2024년 4월에 4박 숙박함
답변 제공: Kevin 님, 2024년 4월 27일
Hello Kim, Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

6/10 - 괜찮아요

Sara

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Terrible sleeping arrangements…awful Mattress and pillow. Plumbing needs an upgrade, as we had frequent leaks and clogged toilet. Restaurant was amazing! Food quality was out of this world. Great and polite greater whenever we walked into the hotel. Great location. Near everything.
2024년 4월에 4박 숙박함
답변 제공: Kevin 님, 2024년 4월 27일
Hello Sara, Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Champagne upon check in was the perfect way to begin our short birthday weekend!
2024년 2월에 1박 숙박함
답변 제공: Kevin 님, 2024년 4월 27일
Hello Samantha, Thank you for your 5/5 rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were disappointed that there was no valet parking. It was difficult to find parking.
2024년 4월에 1박 숙박함
답변 제공: Sarah 님, 2024년 4월 25일
Hello Rebecca,Thank you for your feedback. We are delighted to know that you enjoyed your stay. However, it seems that there must have been a misunderstanding or miscommunication about the valet parking. The hotel has 24-hour valet parking service available. Our Valet team is always readily available at the front entrance of the hotel to park your vehicle upon arrival. I sincerely apologize for the inconvenience caused. I thank you for choosing to stay with us and we hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Elena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel in a perfect spot. Easy to walk to everything
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 4월 24일
Hello Elena, Thank you for your 5/5 rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was so nice and located in a great location near to subway, bus routes, and just to walk to all the sites. The staff were all amazing especially Tony at the concierge desk. Also loved the restaurant and bar at the hotel as well!
2024년 4월에 4박 숙박함
답변 제공: Sarah 님, 2024년 4월 23일
Hello Lisa,Thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Martin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location, clean and quiet place
2024년 4월에 1박 숙박함
답변 제공: Jerry 님, 2024년 4월 22일
Thank you for your 5 star review Martin. I am glad you enjoyed you experience and found our hotel to be clean quiet and in a nice location. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to visit us again when you return to Washington and thank you for choosing the Hamilton Hotel. Best Regards

8/10 - 좋아요

Bettylou

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sarah 님, 2024년 4월 23일
Hello Bettylou,Thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Gregory

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like convenience of downtown. I wish had store where you could buy snacks and water.
2024년 4월에 3박 숙박함
답변 제공: Kevin 님, 2024년 4월 26일
Hello Gregory, thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us and that you found the location convenient. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Ellen 님, Cumberland

2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room and convenient location
2024년 3월에 3박 숙박함
답변 제공: Sarah 님, 2024년 4월 21일
Hello Sarah,Thank you so very much for your 5/5 rating as well as your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 - 괜찮아요

Ji Sook 님, Chestnut Hill

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is convenient. But the hotel itself is not good.
2024년 4월에 1박 숙박함
답변 제공: Sarah 님, 2024년 4월 21일
Hello Ji Sook,Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

6/10 - 괜찮아요

Hava

2024년 4월에 2박 숙박함

8/10 - 좋아요

antoinette

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice and clean. It was convenient to tourist attractions and transportation. I would stay there again.
2024년 4월에 5박 숙박함
답변 제공: Sarah 님, 2024년 4월 21일
Hello Antoinette,Thank you so much for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great hotel for sightseeing! Stayed with my two sons and we loved it! Not a ton of family friendly amenities but if you want walkable… you got it!
2024년 4월에 5박 숙박함
답변 제공: Sarah 님, 2024년 4월 19일
Hello Amy,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

CHRIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay at the Hamilton, close proximity for sightseeing in Washington DC.
2024년 4월에 5박 숙박함
답변 제공: Sarah 님, 2024년 4월 19일
Hello Chris,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and location.
2024년 4월에 1박 숙박함
답변 제공: Sarah 님, 2024년 4월 19일
Hello Jonathan,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 - 괜찮아요

Arleen Roberta

좋아요: 직원 및 서비스
별로예요: 청결 상태
I was the 2nd or 3rd person in line to register. The girl said the computer system wasn't working. When it was ok she took all the info and said she will call when a room is ready. Slowly the lobby filled up. After 2 hours I was the only one left. I went to the counter and she said she was just going to call me! I had asked for a lower floor if possible. She said sshe has Room 1112. I said I will take anything at that point. Not happy being left after everyone after me was taken care of. The room looked nice as I entered but then I saw a filthy stained carpet. Sink needed scrubbing. Just not really clean like I expected. They also do not have a shuttle to and from the airport. Room service, concierge and other staff were very nice and helpful. The restaurant had limited choices but the food was good. To use the safe in the room you would need to be on hands and knees with a flashlight to read the directions. To use the mini bar I had to move the couch so the door would open wide enough. I would not stay there again.
2024년 4월에 3박 숙박함
답변 제공: Sarah 님, 2024년 4월 19일
Hello Arleen, I am so very sorry that your stay feel below expectations. Upon looking into your concern about the check in process, I was able to confirm that you were placed in our queue upon arrival (standard procedure) which places you in line according to the room type that you've reserved. As soon as your room type becomes available the agent will then be able to check you in. The time will vary when guest is checked in based on the room type availability at the time. On the day that you checked in the hotel was fully committed and there was not an option to change room types reserved. Therefore, was not an option to give "anything at that point" given the dynamics of our occupancy dilemma. A clean room is our promise to every guest and we most certainly want to be notified immediately in the case where our guest feel that this standard is not met so that we can take care of our guest. Unfortunately, you will not find a hotel in Washington, DC that offers shuttle service. On another note, we are glad to know that you found the staff to be very nice and helpful and the restaurant food good. We sincerely thank you for your feedback and for choosing to stay with us. All the best!

10/10 - 훌륭해요

JoAnn 님, Houston

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The metro is a block away and everything else is in walking distance. My second stay here. Nice bar and bartender!
2024년 4월에 3박 숙박함
답변 제공: JoAnn 님, 2024년 4월 19일
Hello JoAnn,Thank you for your feedback. We are so delighted to hear that you enjoyed your second stay with us. We appreciate the opportunity to host you once again. We look forward to the next time. All the best!

10/10 - 훌륭해요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpia el persobal muy amable y la habitacion la limpiaban todos los dias
2024년 4월에 4박 숙박함
답변 제공: Sarah 님, 2024년 4월 19일
Hello Evelyn,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

4/10 - 별로예요

Joel

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The property has a great bar downstairs for a place to grab a drink after a long day, but the room itself was unsatisfactory as our park view was completely taken away by the outside balcony. We asked to change our rooms which they were happy to help, but the second room had a pretty bad musty smell. We ended up taking our original room and biting the bullet.
2024년 4월에 4박 숙박함
답변 제공: Sarah 님, 2024년 4월 21일
Hello Joel, Thank you for your feedback. We apologize that your stay fell below our expectations. We'd like to get a better understanding of the situation so that we can improve our service and at the same time make things right with you. Please contact the hotel directly at you earliest. Please call 202-682-0111 and select option 1. You may ask to speak with Sarah. I look forward to speaking with you.

8/10 - 좋아요

Allison 님, Buena Park

2024년 4월에 1박 숙박함
답변 제공: Sarah 님, 2024년 5월 6일
Hello Allison, Thank you so much for your feedback. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and Hotel is in a very good location.
2024년 4월에 2박 숙박함
답변 제공: Kevin 님, 2024년 4월 15일
Hello Paul, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and found the staff friendly and also a convenient location. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Jennie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property is older than i thought. Location-wise is good. One thing to complain about is that they listed "classic king" room size as 321 sq ft but it's definitely not over 300 sq ft. I would say it's more like 250 sq ft. I think they should update the info. One main reason i booked this hotel and room is because the room is big so I was kinda disappointed.
답변 제공: Sarah 님, 2024년 4월 19일
Hello Jennie,Thank you for your feedback. Your comment will be communicated with the appropriate department. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was super close to the Metro station that got me where I wanted to go.
2024년 4월에 1박 숙박함
답변 제공: Kevin 님, 2024년 4월 14일
Hello Diane, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Cathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was very close to the White House and to the Metro. Very close to restaurants, park, shops and banks. The staff was very helpful and friendly. I would definitely stay there again.
2024년 4월에 6박 숙박함
답변 제공: Kevin 님, 2024년 4월 14일
Hello Cathy, Thank you for your feedback. We are so delighted to and found the staff to be very helpful and friendly. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 - 괜찮아요

Marie

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good: Decent hotel in a nice area and walkable to events downtown. Staff were mostly friendly and attwntive The furniture and appliances were a bit dated. The temperature in the fridge was way too cold, freezing everything inside rock hard including a seltzer water that exploded aroynd 2 AM.
2024년 4월에 1박 숙박함
답변 제공: Kevin 님, 2024년 4월 14일
Hello Marie, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us and found the staff to be friendly and attentive. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Linda

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The restaurant was either good or awful. Staff was friendly or not. Food was ok or awful
2024년 4월에 6박 숙박함
답변 제공: Kevin 님, 2024년 4월 14일
Hello Linda, Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

4/10 - 별로예요

Madina

아이를 동반한 가족 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk gave away my room key, middle of the night room 640 I was in, was banging and trying to come in drunk men, I was with my child, thank god I had security latch, and they couldn’t come in, they were banging so hard and try to break the latch We called front desk no one picked up
2024년 4월에 1박 숙박함
답변 제공: Jerry 님, 2024년 4월 13일
Hello Madina,Thank you for your feedback. I sincerely apologize that your stay fell below our expectations. I would like to gather more details about your stay. Please contact the hotel directly to speak with Jerry, I am the hotel's Director of Rooms. I want to improve our services and at the same time make things right with you. I look forward to speaking you.