이탈리아 요리

해밀턴 호텔 워싱턴 DC 여행 후기

4 out of 5
해밀턴 호텔 워싱턴 DC
1001 14th St NW, Washington, DC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1533개 이용 후기 중 867개" "
평점 8 - 좋아요. 1533개 이용 후기 중 366개" "
평점 6 - 괜찮아요. 1533개 이용 후기 중 175개" "
평점 4 - 별로예요. 1533개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1533개 이용 후기 중 51개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

DOO HA

2024년 1월에 7박 숙박함
답변 제공: Kevin 님, 2024년 1월 28일
Hello Doo Ha, Thank you so very much for your review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

8/10 - 좋아요

sumin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sarah 님, 2024년 1월 5일
Hello Sumin,Thank you so very much for your 5/5 rating and review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

KOSTI

2023년 12월에 4박 숙박함
답변 제공: Sarah 님, 2023년 12월 19일
Hello Kosti, Thank you so much for your 10/10 review. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your next visit to Washington, DC. All the best!

8/10 - 좋아요

Seungkook

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sarah 님, 2023년 12월 19일
Hello Seungkook, Thank you very much for your feedback. We are delighted to know that you enjoyed your stay. We look forward to the opportunity to host your future visit to Washington, DC. All the best

10/10 - 훌륭해요

Sehyeong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Sarah 님, 2023년 11월 7일
Hello Sehyeong,Thank you very much for your 10/10 rating. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your next visit to Washington, DC. All the best!

8/10 - 좋아요

BYUNGJIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 6박 숙박함
답변 제공: Jaye 님, 2023년 8월 1일
It's always appreciated when our guests share their experiences at our hotel, even when there are facets of our operations that are improving and in need of attention. I hope on your next visit with us you may be able to enjoy the improvements and changes we are continuing to work on as our hotel looks forward to the future.What improvements wouldve rated a better stay for you?

10/10 - 훌륭해요

TAKASHI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
非常にすごしやすかったです
2024년 5월에 4박 숙박함

8/10 - 좋아요

Dai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Access to the conference center and goverment parks area is good.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Vincent J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

vincent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at the hotel is amazing and the location was perfect.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Farkhondeh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 22일
Farkhondeh, Thank you for your feedback. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location. Helpful and amazing staff.
2024년 5월에 1박 숙박함
답변 제공: Sarah 님, 2024년 5월 21일
Hello James,Thank you so much for your feedback. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Robyn 님, Seattle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for a family vacation. Perfectly located to see all the museums and monuments by walking. Very close to the Metro for more distant explorations. Would stay here again!
2024년 4월에 4박 숙박함
답변 제공: Destiny 님, 2024년 5월 19일
Hello Robyn, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Maddy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
n/a
2024년 5월에 3박 숙박함
답변 제공: Destiny 님, 2024년 5월 19일
Hello Maddy, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2024년 5월에 3박 숙박함
답변 제공: Destiny 님, 2024년 5월 19일
Hello Eric, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Clean and convenient location to Metro Station.
2024년 5월에 5박 숙박함
답변 제공: Destiny 님, 2024년 5월 19일
Hello Deborah, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Charlotte Kaye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with exceptional dining at Via Sophia. Location was safe for walking and the metro is only a block away.
2024년 5월에 5박 숙박함
답변 제공: Destiny 님, 2024년 5월 19일
Hello Charlotte, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the hotel and staff
2024년 5월에 2박 숙박함
답변 제공: Sarah 님, 2024년 5월 18일
Hello Patrick, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

6/10 - 괜찮아요

Yifan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
great staff service and location, easy walk to almost every where. However, the property conditions and facilities are below average, which require major renovation.
답변 제공: Sarah 님, 2024년 5월 16일
Hello Yifan,Thank you for your feedback and we are delighted to hear that you that you found the staff service to be great and the location convenient. I am sorry that the condition of the facility fell below your expectations, and I assure you your comment will be shared with the appropriate personnel. Thank you again for choosing to stay at the Hamilton Hotel! All the best!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks
2024년 5월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 16일
Hello Eric,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태
It’s periodic foyer was so inviting
2024년 5월에 4박 숙박함
답변 제공: Sarah 님, 2024년 5월 16일
Hello Michael,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is close to public transportation and airport. Internet connection is poor. The furnishings in the lobby and guest room could use a replacement. They are out dated and worn out.
2024년 5월에 4박 숙박함
답변 제공: Sarah 님, 2024년 5월 15일
Hello Ellen, We appreciate the 4-star rating you've provided. Your feedback is instrumental to our continuous improvement efforts. Thank you for taking the time to rate our service and give your feedback. All the best!

8/10 - 좋아요

Vivian

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel was great overall, and it has a central location and is walkable to most attractions. However, the front desk staff was okay. We had a good check-in, but any other questions that we had were dismissed. My mom asked if she could reheat some leftovers, and their response was, "This is a hotel," which was rude since I have stayed in many hotels that have common areas with microwaves.
2024년 4월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 14일
Hello Vivian, Thank you so very much for your feedback. We are so very delighted to know that you enjoyed your stay with us overall. On another note, I want to apologize for the blanket statement that was made to you. Also, Since your stay with us back in April, I want to let you know that the hotel has incorporated a common area with a microwave for our guest to warm up food. We hope for the opportunity to host your future stay in Washington, DC. All the best!

10/10 - 훌륭해요

Nadine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Greeted upon entry. Able to assist with last minute request for early check in
2024년 5월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 14일
Hello Nadine, Thank you so much for your you feedback. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC.

10/10 - 훌륭해요

Marco Amado

2024년 5월에 4박 숙박함
답변 제공: Sarah 님, 2024년 5월 14일
Hello Marco Amado,Thank you so much for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was absolutely amazing and the location was great but there were several issues in our room. Broken blinds in the bathroom (both blinds were inoperable), both of the headboard lights didn’t work, the cable frequently went out due to a loose cable behind the tv we had to continually manipulate, and the shampoo bottle in the shower was completely empty. As much as I liked the level of customer service by the staff, the facility needs work and I more than likely won’t choose this place again.
2024년 5월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 14일
Hello Lisa, Thank you for your feedback. The information that you provided is invaluable. With that said, I sincerely apologize for the inconveniences that you experienced with the room. We do have around the clock room attendants, engineers and managers that are able to quickly resolve any issues our guest encounter. We hope that with this knowledge you will give us the opportunity to host your future stay in Washington, DC. All the best!

10/10 - 훌륭해요

Karen

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff has always been wonderful! Love location!
2024년 5월에 4박 숙박함
답변 제공: Sarah 님, 2024년 5월 14일
Hello Karen,Thank you for your kind word. We are so very delighted to know that you were please with you stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

8/10 - 좋아요

william

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice stay, several parks nearby
2024년 4월에 4박 숙박함
답변 제공: Sarah 님, 2024년 5월 11일
Hello William, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Jacqui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ideal location for visiting DC . Staff extremely helpful and went out of their way to put things right and make our stay pleasurable. Helpful in advising us on our days and arranging tickets and suggestions. We will definitely choose the Hamilton Hotel for a return visit to DC
2024년 5월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 15일
Hello Jacqui, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Evelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Smelled great,Friendly staff, very safe.
2024년 5월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 11일
Hello Evelyn, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is what hotels use to be like. Staff attended my needs when asked for right away, very impressed.
2024년 5월에 4박 숙박함
답변 제공: Sarah 님, 2024년 5월 11일
Hello Tim, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Kenneth 님, Doylestwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was the primary reason for choosing this hotel. We had 7 rooms for a bridal party for two nights. Only advice check the extra fees.
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 5월 11일
Hello Kenneth, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Cathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service and cleanliness was outstanding.
2024년 4월에 4박 숙박함
답변 제공: Sarah 님, 2024년 5월 6일
Hello Cathy, Thank you very much for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I really enjoyed my stay here. The only thing I will say is the sink in the bathroom had a leak, the water was not hot enough and the hair dryer did not work. But with this said i did not report any of this to the hotel.
2024년 4월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 7일
Hello Nancy,Thank you for your Feedback. We are so delighted to know that you enjoyed your stay with us. Thank you so much for letting us know about the bathroom sink, the water and the hair dryer so that we can have our engineering and housekeeping department to address them all. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Kevin 님, 2024년 5월 4일
Hello William, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel.
2024년 4월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 2일
Hello Mark,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Elizabeth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 3박 숙박함
답변 제공: Sarah 님, 2024년 5월 2일
Hello Elizabeth,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Eloisa 님, ann arbor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, nice hotel
2024년 4월에 3박 숙박함
답변 제공: Destiny 님, 2024년 5월 1일
Hello Eloisa, Thank you for your feedback. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Tamara 님, laguna beach

2024년 2월에 6박 숙박함
답변 제공: Destiny 님, 2024년 5월 19일
Hello Tamara, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

6/10 - 괜찮아요

Alice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The first night we didn't get much sleep because the bathroom which was located on the head of our bed and the toilet bowl flapper valve went off every 2 1/2 minutes all night long. Sorry, to say we didn't get any sleep.
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 4월 29일
Hello Alice, Thank you for your feedback. I am very sorry to hear about your experience. The hotel does provide around the clock engineering/maintenance service available to address any and all sorts of situations on demand when informed. I sincerely apologize that your sleep was interrupted. I hope that you will consider staying with us on your future visit to Washington, DC. All the Best!

8/10 - 좋아요

Maribel

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 4월 29일
Hello Maribel,Thank you for your feedback. We are just so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Ailema

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The clean service should improve
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 4월 29일
Hello Ailema, Thank you for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

ANITA 님, Storrs

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 4월 29일
Hello Anita,Thank you for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Louie Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything
2024년 4월에 1박 숙박함
답변 제공: Kevin 님, 2024년 4월 27일
Hello Louie Jean, Thank you for your rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

6/10 - 괜찮아요

Kim

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The room was warm & the A/C couldn’t be set lower than 68.
2024년 4월에 4박 숙박함
답변 제공: Kevin 님, 2024년 4월 27일
Hello Kim, Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

6/10 - 괜찮아요

Sara

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Terrible sleeping arrangements…awful Mattress and pillow. Plumbing needs an upgrade, as we had frequent leaks and clogged toilet. Restaurant was amazing! Food quality was out of this world. Great and polite greater whenever we walked into the hotel. Great location. Near everything.
2024년 4월에 4박 숙박함
답변 제공: Kevin 님, 2024년 4월 27일
Hello Sara, Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Champagne upon check in was the perfect way to begin our short birthday weekend!
2024년 2월에 1박 숙박함
답변 제공: Kevin 님, 2024년 4월 27일
Hello Samantha, Thank you for your 5/5 rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were disappointed that there was no valet parking. It was difficult to find parking.
2024년 4월에 1박 숙박함
답변 제공: Sarah 님, 2024년 4월 25일
Hello Rebecca,Thank you for your feedback. We are delighted to know that you enjoyed your stay. However, it seems that there must have been a misunderstanding or miscommunication about the valet parking. The hotel has 24-hour valet parking service available. Our Valet team is always readily available at the front entrance of the hotel to park your vehicle upon arrival. I sincerely apologize for the inconvenience caused. I thank you for choosing to stay with us and we hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Maria C

2024년 4월에 1박 숙박함
답변 제공: Sarah 님, 2024년 5월 15일
Hello Maria, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 - 훌륭해요

Elena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel in a perfect spot. Easy to walk to everything
2024년 4월에 2박 숙박함
답변 제공: Sarah 님, 2024년 4월 24일
Hello Elena, Thank you for your 5/5 rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!