4/10 - 별로예요
ALEXANDRU 님, Alexandria
가족 여행
2025년 8월 31일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
I routinely stay in the Marriott Autograph Collection hotel chain. They usually are very special. Unfortunately I can’t say that for the Morrison House in Old Town Alexandria, Virginia which is an Autograph Collection Hotel. The outside of the building is very charming. However once you put your foot in the door all that charm vanishes. The interior is very dingy, and down right dirty. There appeared to be dried splattered stains all over the elevator doors and walls. I was a little hesitant in even getting in it. When we entered our room there was a dirty used glass with dried coffee in it. It obviously had been there for quite a while. There were dirty used towels on the bathroom counter top. I immediately went to the front desk and told them what I found. The receptionist checked his computer and said the hotel supervisor had personally signed off that the room was clean and ready. We were given another room that was clean but unfortunately the shower soap dispenser was empty. I didn’t find it out until I was taking a shower. I just used the shampoo for shower gel. The room did not appear the way the photos show it to be. The room was very gloomy and dark. It is also partially underground. When you look out the window your head is literally at the same level as the street. Needless to say we were very disappointed in our room. The staff was very friendly and the location is very good but in no way is this a four star hotel. Because of the poor filthy
ALEXANDRU
2025년 8월에 1박 숙박함