야외 수영장, 06:00 ~ 22:00 오픈, 수영장 파라솔, 일광욕 의자

옴니 쇼럼 호텔 여행 후기

4 out of 5
옴니 쇼럼 호텔
2500 Calvert St Nw, Washington, DC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1257개 이용 후기 중 756개" "
평점 8 - 좋아요. 1257개 이용 후기 중 247개" "
평점 6 - 괜찮아요. 1257개 이용 후기 중 115개" "
평점 4 - 별로예요. 1257개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1257개 이용 후기 중 74개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Nichola

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a wonderful experience for my friend and I. Annett and Qazi in dining were wonderful and VERY welcoming. Crystal at the front desk was amazing, her welcome smiling and how she treated us when we arrived was profound. DEBORAH at the front desk had too much ATTITUDE for our liking when we went to pick up our new keys, she was a BIG turn off. Other than her our overall experience was amazing. Would definitely return and recommend this resort.
2024년 4월에 1박 숙박함
답변 제공: Alton Bailey- Guest Relations Manager 님, 2024년 4월 22일
Hello Mary,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business and most importantly, thank you for sharing your kind words to the public. We look forward to seeing you soon. Kindest Regards

10/10 - 훌륭해요

Francis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the beds and linens. Great sleep!
2024년 3월에 1박 숙박함
답변 제공: Alton Bailey- Guest Relations Manager 님, 2024년 4월 22일
Hello Francis,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business. Most importantly, thank you for sharing your kind words to the public. we look forward to having you with us soon again. Kindest Regards

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: deborah 님, 2024년 4월 23일
Dear Mr. Nicholas we are happy you enjoyed your stay here with us and we are looking forward to your return.

6/10 - 괜찮아요

Susan

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The beds were not comfortable and the sheets were like paper and made crinkle sounds every time you moved.. pillows hard
2024년 4월에 1박 숙박함
답변 제공: Valrie 님, 2024년 4월 22일
Good evening Susan,Thank you for your review, it was an honor having you stay with us here at the Omni Shoreham. I am so sorry your stay was not ideal. Please come and visit us again and let us know during your stay what we can do to make your stay more comfortable.My Kindest Regards,Valrie.

10/10 - 훌륭해요

Sheila

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room. Clean and beautiful pool fun for the family.
2024년 4월에 2박 숙박함
답변 제공: Valrie 님, 2024년 4월 20일
Good evening Sheila,Thank you so much for your graet review. It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

6/10 - 괜찮아요

Lesley

2024년 4월에 4박 숙박함
답변 제공: Sherry 님, 2024년 4월 21일
Dear LesleyThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.

4/10 - 별로예요

Louise

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The first room they gave me reeked like dirty diapers and stale urine, and the bed didn’t look clean. The pillows were askew, etc. This was on the west side of the building. The button to call the front desk was broken and dialing 0 didn’t work (apparently the number is 12 or 14, go figure?) — so I walked a good distance back to lobby. When I asked to switch, they gave me an “upgrade” which was the same size/kind of room just 2 floors up. They also gave me a 1 free drink ticket. Felt a little cheap, not a real accommodation or show of service. Housekeeping also came and knocked loudly at 730AM! Yikes. On the plus side there was complimentary afternoon lemonade in the lobby, which was pretty good. Overall the hotel looks deteriorated, old, sad, stuffy. It was great 10-15 years ago but hasn’t been kept up well. A friend recommended the woodley inn b&b so perhaps will try that next time in the neighborhood.
2024년 4월에 1박 숙박함
답변 제공: sophie 님, 2024년 4월 18일
Thank you, Louise, for your review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sincerely,

6/10 - 괜찮아요

Gopinath

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bad smell
2024년 4월에 2박 숙박함
답변 제공: sophie 님, 2024년 4월 18일
Dear Gopinath,Your business is very important to us, and we value your feedback. Please accept our apologies regarding the inconvenience cause by a smell. We hope that you will give us a chance to redeem ourselves by staying with us again. Sincerely,

8/10 - 좋아요

Miracle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: sophie 님, 2024년 4월 18일
Thank you for completing the survey regarding your recent stay at our property. We hope to see you again soon.

8/10 - 좋아요

ROBERT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautifully maintained, old Hotel. Wonderful amenities and beautiful surrounding. Thoroughly enjoyed our stay.
2024년 4월에 3박 숙박함
답변 제공: Michael 님, 2024년 4월 16일
Hello Robert,Thank you for your kind words, we are glad you enjoyed your stay with us.Hope to see you again soon,

8/10 - 좋아요

Jelani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay! Only thing is the valets were a bit late getting our car but nothing crazy. Remember there is a $100 hold on your stay when you check in. And $55 of it is taken by parking. So not a huge con but take it into consideration
2024년 4월에 1박 숙박함
답변 제공: Valrie 님, 2024년 4월 15일
Good evening Jelani,Thank you for your great review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - 훌륭해요

Robert 님, Old Bridge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent accommodations, beautiful garden, friendly staff and walking distance to nearby restaurants.
2024년 4월에 2박 숙박함
답변 제공: Valrie 님, 2024년 4월 15일
Good evening Robert,Thank you for your great review, it was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is what hotels used to be like. Everything is clean and well taken care of, and the staff is professional but friendly. I will return.
2024년 3월에 2박 숙박함
답변 제공: Valrie 님, 2024년 4월 13일
Good evening Thomas,Thank you for your exceptional review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Michael 님, 2024년 4월 11일
Hello Dannielle,Thank you for completing the survey, I am very happy to hear that you enjoyed your stay with us.Hope to see you again soon.

10/10 - 훌륭해요

Natalia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel in a nice neighbourhood, very close to the metro and multiple restaurants. Regret that we only stayed for one night.
2024년 4월에 1박 숙박함
답변 제공: Sherry Qureshi 님, 2024년 4월 13일
Ms. Natalia we are so happy that you enjoyed your stay with us, we are looking forward to seeing you again.

8/10 - 좋아요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very much enjoyed our stay. Price and convenience to Metro and Zoo were the main drawing points Pros: convenience to the Metro; Zoo within walking distance; price (compared to hotels around the mall); plenty of space in the room (family of 4); onsite cafe for quick breakfast; variety of restaurants within walking distance; pool was heated (kids were fine but too cold for me); safe location; friendly staff Cons: in some areas, you can definitely tell the age of the building; $55 for parking; I wouldn't call the sheets terribly soft; drawback of being far away from sites if you needed to grab something (or change because of sudden rainstorm)
2024년 3월에 5박 숙박함
답변 제공: Valrie 님, 2024년 4월 6일
Good day Matt,Thank you for your great review, and thank you so much for choosing the Omni Shoreham for your previous stay. I hope you will come and visit us again soon.My Kindest Regards,Valrie.

2/10 - 너무 별로예요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Worst hotel stay. Their system was down all week we were there, even the cash register can’t work. Staff at the front desk were not professional. Two ladies at the front desk were chatting between themselves and we had to ask if “they are available to help”. Can’t believe this is the kind of hotel that serves important national events. Will not come back and will not recommend this place to our friends.
2024년 3월에 6박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
We would like to apologize for the issue that you had why staying with.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very pleasant, the area is quiet, it has a beautiful garden, nice pool, rooms were cleaned everyday. There is a small coffee shop which was very convenient. The hotel is near the zoo, there is a cvs across the street and nice restaurants. Overall, my experience was very nice. I would return.
2024년 3월에 3박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
Thank you for feedback. And we are happy you enjoyed your stay with us.

6/10 - 괜찮아요

Christine

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is very outdated looks like a handy man came and did patch work the wall was cracked and bathroom tile broken there was an awful sewage smell in the hall the front was not knowledgeable but friendly
2024년 4월에 2박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
WE like to think you for your feedback. and telling about your experience so we can adjust the problem that you had. for our next guest won't experience the same issue .

10/10 - 훌륭해요

Linda

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Michael 님, 2024년 4월 11일
Hello Linda, Thank you for completing the survey, I am very happy to hear that you enjoyed your stay with us.It is our hope to serve you again in the near future.Kind regards

10/10 - 훌륭해요

Nathan 님, York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a carpet bug in our room and previous people's food leftovers in the fridge.
2024년 3월에 3박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
We would like to apologize for the experience you had while staying at our property

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is nice. Mostly well cared for - although we did have an ant problem in our 6th floor bathroom. The coffee situation is a big issue as the complimentary coffee is not available until late in the am. The only other option was to use the poor quality coffee maker in the room or pay 6$ for a cup that was not great. Budget hotels have better coffee game.
2024년 3월에 4박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
we like to think you for your feedback. and we are looking forward to seeing you on your next stay.

10/10 - 훌륭해요

Jessie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was handled in a nice way. Love the garden behind the hotel had beautiful tulips and cherry blossoms
2024년 3월에 2박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
we thank you for your feedback. we are glad you enjoyed your stay with us.

8/10 - 좋아요

Raimond

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel . Classic old style decor.
2024년 3월에 3박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
Thank you for your feedback and we are happy that you enjoyed your stay with us.

6/10 - 괜찮아요

Ivan

2024년 3월에 2박 숙박함
답변 제공: Valrie 님, 2024년 4월 22일
Good evening Ivan,Thank you for your review, it was an honor having you stay with us here at the Omni Shoreham. Please come and visit us again and let us know during your stay what we can do to make your stay more comfortable.My Kindest Regards,Valrie.

10/10 - 훌륭해요

Monet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time here and will come back again.
2024년 3월에 2박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
We will be looking forward to seeing you on your next visit.

8/10 - 좋아요

Daniel 님, Woodland Park

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
We like to apologize that we did not meet your expectation. We hope you will consider us again in the near future..

10/10 - 훌륭해요

Krysta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We definitely enjoyed our stay for the 2 nights we were there for Easter weekend. When we arrived Friday late afternoon, the hotels internet was down which resulted in the front desk having to do everything by paper. There was a long line to check in but the staff had a very organized and efficient system of getting everyone checked in appropriately according to what they reserved. I commend them for their speed and grace under not so great circumstances. The room was tidy and beautiful and the beds comfortable. The housekeeping team did a great job on our room while we were away for the day on Saturday and you can tell they pay attention to detail. The hotel overall was a great choice for us and we would definitely stay there again!
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Hello Krysta,Thank you so much for your kind words, we are so happy to see you had a blast this Easter Weekend.Hope to see you again in our property.

4/10 - 별로예요

aparna

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check In took 3 hours. We were given a key to a occupied room. Then someone tried to enter our room multiple times at ,11pm
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 11일
Hello Aparna, We are really sorry to hear that you did not enjoy your stay with us.We had some technical issues for few days. It is our hope you give us another opportunity in the near future, we will recover this bad experience.Kind regards.

8/10 - 좋아요

Ajith

2024년 3월에 1박 숙박함
답변 제공: Valrie 님, 2024년 4월 22일
Good evening Ajith,Thank you for your review, it was an honor having you stay with us here at the Omni Shoreham. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - 훌륭해요

Cindy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Thank you so much for your kind words!

2/10 - 너무 별로예요

Sunil

가족 여행
No Air conditioner. Valet parking mandatory. Did not inform that parking is available outside. Check in was horrible. Server was down and we had wait for hours to check in. Manager was not helpful at all when requesting air conditioner. It was very hot at night. Very bad experience. Will not recommend this hotel to anyone
2024년 3월에 2박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
We are apologizing for the inconvenience caused to you. Upon checking in because our system was down.

10/10 - 훌륭해요

Dhaval

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Thank you so much for your kind words Dhaval!

8/10 - 좋아요

norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always stayed there. Always liked the rooms as well as lobby area, restaurants.
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Hello Norma,Thank you so much for completing the survey.Your kind words will be celebrated with the staff.See you next time!

2/10 - 너무 별로예요

Himani

연인과의 여행
Extremely inefficient check in staff. Took us over an hour to check in. They also let guests cut in before their turn in line. And they do not care how much inconvenience their inefficiency causes the guests. They also have no option to park your car outside while you check in so the only option you have is to pay $55 for valet parking. To me it’s a great money making strategy. Check google reviews before booking. Might save you time.
2024년 3월에 2박 숙박함
답변 제공: Valrie 님, 2024년 4월 6일
Good day Himani,Thank you for your feedback, and thank you so much for choosing the Omni Shoreham for your previous stay. I sincerely apologize for the long wait during the check in process and any other inconveniences you faced during your previous stay. We had a company wide system outage as such the long delays. I hope you will come and visit us again so we can show you a great Omni experience.My Kindest Regards,Valrie.

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and very helpful staff! Would definitely return!
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Hello Anne,Thank you so much for completing the survey, your kind words will be celebrated with the team.It is our hope to serve you again in the near future.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experiance
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Thank you so much for your kind words Janet!

4/10 - 별로예요

Douglas

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: deborah 님, 2024년 4월 6일
WE here at the Omni Shoreham our entire team would like to apologize.

10/10 - 훌륭해요

Alain 님, New York

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel is nice and beautiful but bathrooms are old and uncomfortable.
2024년 3월에 1박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Hello Alain, Thank you so much for the nice rate.Hope to see you soon!

2/10 - 너무 별로예요

Paola

2024년 3월에 2박 숙박함
답변 제공: Sherry 님, 2024년 4월 21일
Dear PaolaThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.

6/10 - 괜찮아요

Michael

We had to stand in line for an HOUR to check in. We were offered nothing. Oh. A water.
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Hello Michael,I am really sorry we had to make you wait to check in. We never have been in this situation with our system down for so long.Hope you give us another opportunity to serve in the near future, we will do better.Thanks.

8/10 - 좋아요

Jagdeep

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 2박 숙박함
답변 제공: Mi harm 님, 2024년 4월 4일
Hello Jagdeep,Thank you so much for your nice rate.Hope to see you again in our hotel.

2/10 - 너무 별로예요

anna

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Valet parking personal was rude. Front desk was unhelpful on arrival. We asked for room service and it took over an hour to receive it.
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Hello Anna,I am really sorry to see that we fell short on your expectations.I will escalate your comments to our Valet and Front desk Manager to work with their team as this should have never happened to you.If I can be of any assistance please let me know.

6/10 - 괜찮아요

Antonio

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful place, clean, but , parking a bit overpriced and valet parking (only option) was full upon my return from dinner . I had to look for street parking after paying the rate per night for my stay. Had long wait to get into my room due to system outage .
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Hello Antonio,Thank you so much for completing the survey.We value your feedback, we will do better next time.If there is anything I can do you please let me know.

8/10 - 좋아요

Toni

2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 19일
Hello Toni,Thank you so much for completing the survey, we are happy to see that you enjoyed your stay with us.We hope to see you again soon.

2/10 - 너무 별로예요

g

2024년 3월에 1박 숙박함
답변 제공: sophie 님, 2024년 4월 19일
Thank you, Toni, for your survey, we hope to see you again.

2/10 - 너무 별로예요

Lauren

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Hello Lauren,I am sorry we fell short on your expectations. Hope you give us another opportunity in the near future, we will do better.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this hotel. It has so much old glamour. The staff was exceedingly friendly and helpful.
2024년 3월에 3박 숙박함
답변 제공: Michael 님, 2024년 4월 4일
Hello Lisa, Thank you so much for completing the survey, we are so happy to hear that you enjoyed the interaction with our staff.Have a great day!See you soon.

10/10 - 훌륭해요

Annie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was so kind, friendly and courteous.
2024년 3월에 3박 숙박함
답변 제공: Valrie 님, 2024년 3월 28일
Good evening Annie,Thank you for your great review, and for choosing the Omni Shoreham. I am so pleased my team made you feel welcomed. Please come and visit us again soon.My Kindest Regards,Valrie.