โThis property is in a good downtown location. We found the property condition clean and well maintained.
Check in and out was a bit slow as the front desk staff is small and there is almost always a wait at the front desk.
We stayed three nights and every night we were woken by passing sirens in the street, and this despite us staying on a high floor. Itโs not really any fault of the hotel but it does reveal that the window glass is maybe not as thermal and sound protected as it could be.โ
"The staff was kind, and I was impressed by the clean room. Although it was a bit disappointing because of the rain, I was very satisfied as I could still enjoy the pool. The view was amazing, being right in front of the harbor."
"The reason why this is not a five-star hotel is that there are no small facilities that have not been used.
Everything is perfect.
The front desk and housekeeping staff are always smiling, always having kindness while they are busy, and doing their best to the customer.
Also, I stayed at the new North Tower, and the room condition was the best.
I recommend clean, warm, pleasant, and most of all comfortable bedding.
There are ice machines, snacks, and beverage vending machines on each designated floor, so it was very useful.
In addition, room service is available, so there is no reason not to recommend this place.
This is the best hotel I've ever stayed in Vancouver.
When I first planned my trip, I had a lot of worries about deciding on accommodation, but if you give advice as an experienced person, make sure to choose this place.
It's a location close to downtown, so you can go anywhere. It has great service at a reasonable price. Most of all, I think the hotel is my second home. Perfect for the conditions!!
"