2/10 - 너무 별로예요
Alannah
아이를 동반한 가족 여행, 가족 여행
2025년 10월 20일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked and paid for this hotel two weeks before our stay. We drove 3 1/2 hours to be arrive and be told they had no record of our reservation and that they were completely booked. I booked through Expedia and the hotel staff claimed Expedia never sent the reservation. 10 minutes later, the manager claimed Expedia had just sent an email that morning. My suspicion is that the Clarion hotel overbooked on purpose with the hope that someone would cancel or be a no show. That didn’t happen and that almost left me, my husband, and my 3 children stranded with every other hotel also booked for the weekend. Luckily the Townsplace by Marriott had one room available and was accommodating and Expedia covered the difference in pricing. The only good review here is that the front desk receptionist was very nice and attempted to call around and help us find another hotel.
Alannah
2025년 10월에 2박 숙박함