Find hotels near West Beach, Crystal Lake from ₩94,188

"Bathroom wasnt clean enough, there was still stains around the toilet base from previous accidents, dishes were obviously not washed, other than that it was fine. Playpen I borrowed wasnt cleaned"

"The room was filthy, soda sprayed all over the ceiling and smoke detector. No drain stop in bath tub for baths. We woke up to absolutely NO water in the room. The bed was covered in plastic so everytime you moved it made a wretched sound. The "desk chair" was absolutely disgusting."

"We enjoyed our stay. They had breakfast which was a plus when traveling with kids. The room was clean and the location was very convenient. Lots of restaurants near by. "

"Needs updating and not that clean as to compared to other hyatts I stayed at. "

"Would have given the hotel a 5 star rating but in the morning we were sitting in our room and a large centipede was climbing on the wall behind the tv. Otherwise place is great. "

"The hotel itself is clean, but for the price of a room I do think breakfast should be included. "

"The wallpaper in the room was peeling off the wall. The pool was closed for the 3 days I was there."

"Several of the ice machines were out of order"

"The front desk lady from Friday-Saturday evening was amazing. She was helpful, on the ball and very pleasant. The Saturday night-Sunday front desk woman left something to be desired. A lot actually. I asked for extra towels and she gave me the 3rd degree and was incredibly rude about it. The pool was almost always out of towels and the size was much smaller than I expected. The hot tub was very well sized and perfect temperature all weekend. The water in the hot tub almost always has some of weird brown stuff from the siding floating in it and you can tell the walls and such could use some updating. Our room was nice, loved the flooring, but the AC unit was leaking significantly and the TV barely worked. There was water damage on the bottom of the bathroom door from people hanging wet things, and there is an unpainted patch in the middle of the bathroom wall. The mini fridge and microwave worked, but the fan made a weird noise when running in the “living room” and the desk bulb didn’t work. We had hot water and good water pressure though, which is a huge plus."